Tahasin

Hello @Neville

Please open a separate ticket, if you are encountering any issues or have any queries.
Thanks for the understanding.

Kindly check now.

I have checked the product link. Could you share the temporary login credentials in a private reply to check the issue from your end?

Guest checkout is working correctly in our test environment.

After completing the payment, guest users are redirected to a page where they will see the Go To Guest Download Page button. When they click that button, they are taken to the Guest Download Page
From there, they can access and download their purchased files.

In addition, guest users receive an order confirmation email. You can include the Guest Download Page URL in that email so customers can easily access their downloads later.

Welcome !!

If you were happy with the support I provided, I would greatly appreciate it if you could take a moment to leave us a 5-star review.

Kindly run this on wp_ahm_download_stats table

DELETE FROM wp_ahm_download_stats
WHERE uid = 0;

Yes, it is most likely a plugin conflict.

Kindly try deactivating all other plugins except Download Manager and the TinyMCE Button plugin. This should help identify which plugin is causing the issue.

Welcome !!

Thanks for sharing the video. Could you please let me know which block editor you are using on that page?

Looking forward to your response.
Regards

Yes, you have to remove them from the database.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !! 😊

Kindly check now.

Yes, kindly share the login credentials in a private reply.

Hello,

Thanks for reaching out.

Could you please share the URLs for the packages that are currently showing guest downloads in the stats?

Regards

We have identified the file size issue. It will be fixed in the next update.

Regarding the music player, we have received your feature request. We will review it, and if it is feasible, we will consider adding it in a future update.

Hello,

Thanks for reaching out.
You can do it using these two hooks.
wpdm_download_link
wpdm_onstart_download

Regards

Hello,

Thanks for reaching out.

Kindly follow the steps mentioned here

If you need further assistance feel free to ask.
Regards

Hello,

No, I haven’t forgotten my promise.

I’m waiting for you to get the Pro license because this feature uses the Metro Style link template (link-template-msthumnail), which is not included in version 3.3.58.

Once you have the Pro version, you can use the following shortcode:

[wpdm_packages cols=3 template="link-template-msthumnail" items_per_page=18]

After adding it, your packages will be displayed in the same style as shown here

You’re most welcome to reach out to us anytime,no worries at all! 😊

Thank you so much for your kind words and encouragement. 😀

Download Manager team always strives to provide the best possible support to our valued users, and feedback like yours truly means a lot to us.

.

Yes, you can proceed with the pro version. I have tested download manager, premium packages plugin with Jetpack, everything appears to be fine.

– Payment related pages(Cart, purchases) are working fine, no need to setup again.
– Regarding the card view, I will setup it for you with proper pagination and items per page.
– To protect downloads from bots reCAPTCHA v3 would be enough(if the reCAPTCHA v3 works with download manager)