The problem has been identified, will be fixed in the upcoming update.
Thanks for sharing the URL, I am checking the issue.
Hello,
Thanks for reaching out.
Please share related page url in a private reply to check the issue.
Regards
Welcome !!
Have a nice day. 🤗
Hello,
Thanks for reaching out and sorry for the inconvenience.
Please add an order note explaining the issue you’re experiencing from this page
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ
Regards
Hello, Esteban
Kindly share the email address you are using to access the downloads. Additionally, if the private intranet is accessible(With VPN or secure setup) from outside the network, please provide the relevant credentials as well.
Looking forward to your response.
Regards
Glad to hear you found the issue!
If you have further queries, don’t hesitate to ask.
Thanks for sharing the credentials. I am checking the issue and provide you with an update shortly.
wp-login credentials
Hello @Jerome
We have introduced a new feature Media Protection in our latest updates, you can read the documentation here
If you don’t want to apply media protection than, we recommend to upload the files from Attach File section in this way your file and file address remain protected.
If you have further queries, please open a new support ticket.
Regards
Please share temporary login credentials in a private reply to check the issue.
Please share temporary login credentials in a private reply to check the issue.
Hello,
Thanks for contacting us.
Please share related URL, screenshots in a private reply to check the issue.
Looking forward to your response.
Regards
Hello,
Thanks for reaching out.
Are you trying to translate these red marked text in login form?
If yes, you can translate theme easily using Loco Translate plugin.
Please check and let me know.
Regards
Kindly Enable Single File Download from Downloads > Settings > General.
Welcome !!
Kindly clear your browser,server cache and perform a hard refresh of the settings page.
Let me know how it goes.
Hello,
Thanks for contacting us.
Could you please share some screenshots of the issue in a private reply?
Looking forward to your response.
Regards
We are currently evaluating the feasibility of skipping URL encoding. If everything goes smoothly, we plan to remove URL encoding in the next update.
To ensure safety, we recommend keeping a backup of your current Amazon S3 plugin. This way, if URL encoding is not included in the next update, your Amazon S3 setup will remain unaffected.