Tahasin

It may require some code customization to achieve your goal. You can reach out to our customization team through this link.

Unfortunately, it’s not currently possible to delete data from a specific year or retain only selected years. However, you can export all your statistics data as a CSV file by navigating to Stats > Downloads History.

Unfortunately, that feature is not available

Hello,

Thank you for reaching out and sharing your concerns.

We completely understand and appreciate your attention to privacy and data security. Our team is currently reviewing your questions in detail, and we’ll get back to you shortly.

We truly appreciate your patience.
Best regards

I’ve reviewed the functionality, and all the lock options are working independently, whether applied individually or in combination. For example, if both the email lock and CAPTCHA lock are enabled, the email will be sent as soon as the user submits their email address regardless of whether the reCAPTCHA has been checked.
In short, each lock option functions on its own, without dependency on the others.

Allow me a moment, I am checking the issue

Do you have a staging site where I can try deactivating all plugins except Download Manager to check for any potential conflicts? That would make it easier to identify and resolve the issue.

Regards

Download history and export feature is working fine in v6.8.3 on our testing setup, are you using the latest version of Download Manager?

Hello,

Thanks for reaching out.

Kindly share the related URL in a private reply to check the issue.

Regards

Hello Cristian,

I hope you’re doing well.

We’ve thoroughly investigated the issue and believe the problem might be occurring due to one of the following reasons:

– A hook or redirect is being triggered too early, before the $post object is fully initialized.
– A theme function is calling get_page_link() but receiving a null or invalid post object.
After disabling the Download Manager login page (None Selected) the error no longer appears.

As the next step, we recommend temporarily switching to a default theme to check if the issue persists. This will help identify if a theme specific function is contributing to the error.

Please let us know how it goes.
Regards

Glad to hear that, it worked.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!