Tahasin

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 3,157 total)
in reply to: Update 7.0.2 has serious problems. #211305

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

The problem has been identified, will be fixed in the upcoming update.


Tahasin
Moderator

Thanks for sharing the URL, I am checking the issue.


Tahasin
Moderator

Hello,

Thanks for reaching out.

Please share related page url in a private reply to check the issue.

Regards

in reply to: Can’t update my card to pay for pro version #211286

Tahasin
Moderator

Welcome !!
Have a nice day. 🤗

in reply to: Can’t update my card to pay for pro version #211282

Tahasin
Moderator

Hello,

Thanks for reaching out and sorry for the inconvenience.

Please add an order note explaining the issue you’re experiencing from this page
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ

Regards


Tahasin
Moderator

Hello, Esteban

Kindly share the email address you are using to access the downloads. Additionally, if the private intranet is accessible(With VPN or secure setup) from outside the network, please provide the relevant credentials as well.

Looking forward to your response.
Regards


Tahasin
Moderator
This reply has been marked as private.
in reply to: titles vanished from table with recent update #211219

Tahasin
Moderator

Glad to hear you found the issue!
If you have further queries, don’t hesitate to ask.


Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Thanks for sharing the credentials. I am checking the issue and provide you with an update shortly.


Tahasin
Moderator

wp-login credentials


Tahasin
Moderator

Hello @Jerome

We have introduced a new feature Media Protection in our latest updates, you can read the documentation here

If you don’t want to apply media protection than, we recommend to upload the files from Attach File section in this way your file and file address remain protected.

If you have further queries, please open a new support ticket.
Regards

in reply to: titles vanished from table with recent update #211204

Tahasin
Moderator

Please share temporary login credentials in a private reply to check the issue.


Tahasin
Moderator

Please share temporary login credentials in a private reply to check the issue.

in reply to: titles vanished from table with recent update #211191

Tahasin
Moderator

Hello,

Thanks for contacting us.

Please share related URL, screenshots in a private reply to check the issue.

Looking forward to your response.
Regards


Tahasin
Moderator

Hello,

Thanks for reaching out.

Are you trying to translate these red marked text in login form?
If yes, you can translate theme easily using Loco Translate plugin.

Please check and let me know.
Regards

in reply to: Form Lock Now not working after update – AGAIN…. #211185

Tahasin
Moderator

Kindly Enable Single File Download from Downloads > Settings > General.

in reply to: Form Lock Now not working after update – AGAIN…. #211183

Tahasin
Moderator

I am unable to check the image you have shared. Please use this tool

in reply to: user Iterface Tab not working after update 7.2.1 #211171

Tahasin
Moderator

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !!

in reply to: user Iterface Tab not working after update 7.2.1 #211169

Tahasin
Moderator

Welcome !!

in reply to: cluttered control panel #211168

Tahasin
Moderator

We introduced new shortcodes for showcasing download activity and statistics on the frontend.
See the documentation here.
View

Regards

in reply to: user Iterface Tab not working after update 7.2.1 #211166

Tahasin
Moderator

Kindly clear your browser,server cache and perform a hard refresh of the settings page.

Let me know how it goes.

in reply to: user Iterface Tab not working after update 7.2.1 #211164

Tahasin
Moderator

Hello,

Thanks for contacting us.

Could you please share some screenshots of the issue in a private reply?

Looking forward to your response.
Regards

in reply to: S3 Plugin Issue #211162

Tahasin
Moderator

We are currently evaluating the feasibility of skipping URL encoding. If everything goes smoothly, we plan to remove URL encoding in the next update.
To ensure safety, we recommend keeping a backup of your current Amazon S3 plugin. This way, if URL encoding is not included in the next update, your Amazon S3 setup will remain unaffected.

Viewing 25 posts - 1 through 25 (of 3,157 total)