Tanvir

Hi @kinziegreen,
Hope you are well.
I see you haven’t selected any specific member for packages. I added code to fix the “Allow access” and “Select Member” option conflict with wpdm. What I learnt that you are facing conflict with category privacy issue.

For Category access and package roles please follow the below steps as I describe below,

Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,
https://share.getcloudapp.com/X6ulq4yo because
 

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you understand now.
Thank you

Hello,
Please use the updated version of wpdm. Latest version is 6.0.8
Also, have you checked the sample.csv file and the heading/field names supported from here?
Please check those again and follow properly

Bulk Import

If still the problem persists, please share the csv file in a private reply.

Thanks

Hello,
Don’t worry that is already deleted and there were no files attached.
However, Could you please share screen record video using tool like this
It will help me to understand the issue properly.
Thanks

Could you please share admin access of your website in a private reply?
It will help us to find the issue immediately.
Thanks

You can share the file in google drive along with website admin access in a private reply.
Thanks

Hello,
Hope you are well.
1. The name is wpdm-pdf-viewer You can also find all the downloads here
2. Different format has different file formats. You can use this link template link-template-default-icon for that. You can also set thumbnail image for packages and use [thumb_WidthxHeight] template tag on link templates to show.
3. Next update will come in this month I hope. It is on development. Changelog here
Thanks

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello @ccbfdrc,
Reimporting without ID column will create duplicate packages. If you add the ID column importing CSV will update packages based on IDs. Add the ID column, but you have to match those IDs with actual pacakge ids. Remove CSV columns from exported files that seem unnecessary to you.
You can follow this and check the sample csv file:

Bulk Import

However, if still the problem persists, please share admin access of the website as well as the csv file in a private reply.

Thanks

Hello,

The problem occurs in chrome. Audio player is working fine in mozilla firefox

However, Please use this setting. I hope it will solve the problem

Thanks

Hello,
Could you please share the related settings/page/file/package URL with us?
please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you

Hello @freedom,

You can add action to your active theme functions.php file like this:

function wpdm_dequeue_unnecessary_scripts() {
    wp_dequeue_script( 'wpdm-frontjs' );
}
add_action( 'wp_print_scripts', 'wpdm_dequeue_unnecessary_scripts' );

You can remove front.js by calling handle wpdm-frontjs inside this function like this.

Thanks

Hello,
Hope you are well.
You can remove js loading from download-manager/download-manager.php file
In example if you want to disable front.js loading, just delete this line wp_register_script('wpdm-frontjs', plugins_url('/download-manager/assets/js/front.js'), array('jquery'), WPDM_VERSION);
In this way you can unload other js files too.
However please always keep backup if you do these changes as sometimes it may affect on your frontend. Also if you update or reinstall the plugin, all codes will be restored.
Thanks

Hello,
I am sorry Could you please clarify the question? It is not clear to me.
However you can check the related doc about page/link template

Templates Overview

and you can check here our addon which will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂

WPDM Default Values

Thanks

Hello @vherbal,

Have you checked our this addon?

Pre-Paid Credits

Please check and let me know. This may fulfill your requirements.
If you already have this plugin and membership plugin, Please provide admin access of your website in a private reply to check the issue.
Thanks

Hello,
Please update wpdm and wordpress to the latest version.
current version of WP is 5.6 and wpdm is 6.0.8
then enable this option from wpdm settings

I hope it will fix the issues.
Thanks

Hello,
I have added the code.
Now you can use the wpdm_category shortcode with specific users if the user is set and no role is set in allow access option in package.
Thanks

Hello,
Sorry for this inconvenience.
THe addon is named as wpdm-daily-download
You can get all downloads from here.
Let me know please if the issue still persists.
Thanks

Yes available, you can check this add-on,

WordPress Newsletters Plugin – Now WP Outreach

thanks.

• This reply was modified 4 years, 4 months ago by Tanvir.

Hello,
The issue is that “Allow access” is being handled by WPDM main plugin as well as the wpdm_category shortcode.
But the select member option is being handled by wpdm advanced access control addon. It directly handles the package.
In example, If you select allow access for subscribers and select a member who is not a subscriber, then shortcode will show the category to subscribers. But if he try to view the package by clicking, package will show him access restricted by hiding all information about the package.
I would suggest you to set different categories for different access role and allow access for those categories. It will solve your issue I think.
However, Sorry for this inconvenience.
Adding $query->meta("__wpdm_user_access", $current_user->user_login); just after line 200 after } of src/Package/Shortcodes.php shows the package if the user is set by WPDM Advanced Control and not allow access is set.
It will fix the issue of not showing wpdm_categoriy to selected user if allow access is not set.
I hope all the issues will be fixed in the next update of wpdm.
Thanks

• This reply was modified 4 years, 4 months ago by Tanvir.

Hello,
Sorry for this inconvenience.
Adding $query->meta("__wpdm_user_access", $current_user->user_login); just after line 200 after } of src/Package/Shortcodes.php shows the package if the user is set by WPDM Advanced Control and not allow access is set.
It will be fixed in the next update of wpdm.
Thanks

Hello,
Please make allow access blank for packages to hide

also please set this settings

Let me know please if doing these solve the issue
Thanks

Hello,
If you want, you can create a special page using shortcode [wpdm_my_downloads login=1 template="template-id" cols="1 or 2 or 3 or 4"] or [wpdm_my_downloads login=1] to list all packages assigned to a specific user – this shortcode is useful when you want to create a user-specific download area or members area. This shortcode will hide package names too for specific users.

For that you need this addon:

Advanced Access Control

Thanks

Hello,
Quantity option is required because most of the time digital products are provided with license. So if you purchase 2 copy, that means you have purchased 2 license. If you increase the quantity and update cart, quantity and price will be updated.
You can set expiry of license from here

Thanks

Hello,
Got the issue. Actually if they pay from paypal I don’t think they won’t complete the orders after the payment. Upon completing the paypal payment from checkout page, they will be redirected to the download page.
Abandoned cart by customer is very common in online business but forgetting to complete order after payment is very rare. In this case, if it seldom happens, I would suggest you to manually update that order.
In wordpress there is no way to mark order completed without completing the checkout option. You may test with other related plugins too. I hope you have got the answer.
Thanks