Tanvir

Forum Replies Created

Viewing 25 posts - 201 through 225 (of 3,183 total)
in reply to: Shortcodes not working after update to 6.4 #190478

Tanvir
Spectator

Hello,

We have found the issue.
WPDM pro will be updated within 24 hours with a fix.

Regards
Tanvir

in reply to: Billing Issues #190477

Tanvir
Spectator

Hello

Forwarded the issue.
Soon you will be updated.

Regards
Tanvir

in reply to: Shortcodes not working after update to 6.4 #190473

Tanvir
Spectator

Hello,

Thanks for contacting us.
I have forwarded the issue to our developer team.
Soon you will be updated.

Regards
Tanvir

in reply to: Refunds and customer access #190472

Tanvir
Spectator

Hello,

You can check the renewal status from the order details page if it is active or inactive.

Regards
Tanvir

in reply to: Text on membership cancellation buttons #190471

Tanvir
Spectator

Hello,

Hope you are well. Yes, you can customize texts/appearance from this directory file,

download-manager\src\User\views\dashboard\profile.php

You can follow this doc,

Template Files

Thank you and regards
Tanvir

in reply to: Set user download limit #190463

Tanvir
Spectator

Hello,

We have updated wp pro membership in last month.
Please update it to the latest version and let me know if the issue still persists.

Regards
Tanvir

in reply to: WPDM User Dashboard Colors #190447

Tanvir
Spectator

Hello,

To change the style of the related links you can use css

a.udb-item{
}

For the submenu you can use

#udm-promembership h3 {
}

Here you can add the css parameters. For more customization you can contact a personal developer regarding it.

Regards
Tanvir

in reply to: WPDM User Dashboard Colors #190442

Tanvir
Spectator

Hello,

Could you please be more specific about the changes?
I need to check the specificc area that you are talking about

Regards
Tanvir


Tanvir
Spectator

Hello,

Thanks for your question.

Currently it is not possible to narrow down the search result with that search shortcode.

For more search feature you can check the addon here.

Regards
Tanvir

in reply to: Archive plugin + Package list #190417

Tanvir
Spectator

Hello,

You are welcome.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Regards
Tanvir

in reply to: WPDM User Dashboard Colors #190414

Tanvir
Spectator

Hello,

Thanks for contacting us.
Added the below css in Appearance > Customize > Additional CSS

#tabs {
    background: #ffffff;
    border-radius: 5px;
    padding: 10px;
}

It has solved the color issue.

Regards
Tanvir

in reply to: Archive plugin + Package list #190392

Tanvir
Spectator
This reply has been marked as private.

Tanvir
Spectator

Hello,

Glad to hear the issue is resolved.
Don’t hesitate to open a new topic if you face any other issues.

Regards
Tanvir

in reply to: Disable Download Option and Just Allow Vieing #190376

Tanvir
Spectator
This reply has been marked as private.
in reply to: Archive plugin + Package list #190373

Tanvir
Spectator

forwarded the issue again


Tanvir
Spectator

Hello,

Thanks for contacting us.
Please share related page link and temporary admin access in a private reply to check the issue further.

Regards
Tanvir

in reply to: Archive plugin + Package list #190352

Tanvir
Spectator

Hello,

Wpdm package lists has been updated.
Please update it to the latest version that just released.
It will fix the issue.

Thanks

in reply to: Archive plugin + Package list #190350

Tanvir
Spectator

Hello,

Thanks for the update.
I have forwarded it to our developer team. Soon you will be updated.

Regards
Tanvir


Tanvir
Spectator

Hello,

Comment is a global wordpress feature.
Comments can be turned off by followin this.

Regards
Tanvir

in reply to: Cancel Auto Renew #190341

Tanvir
Spectator

Thanks I have forwarded it


Tanvir
Spectator

Hello,

It is a feature from attire them.
added the css from Appearance > Customize > Additional CSS
.card-footer {display:none}
It will hide the related portion.

Regards
Tanvir

in reply to: Email notification for cancelled billing #190330

Tanvir
Spectator

Hello,

You can request this feature here.
Our dev team will review it.

Regards
Tanvir


Tanvir
Spectator
This reply has been marked as private.

Tanvir
Spectator

Please provide temporary admin access of your website in a private reply to check the issue further


Tanvir
Spectator

Hello,

Thanks for contacting us.

Please follow the bulk import doc here.
You need to keep the files in the related directory of server. If you bulk upload and there are files then it will work properly.
For further assistance, I would suggest to provide screen record regarding the issue using tool like this

Regards
Tanvir

Viewing 25 posts - 201 through 225 (of 3,183 total)