Tanvir

Forum Replies Created

Viewing 25 posts - 2,051 through 2,075 (of 3,183 total)

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Feb 1, 2022 at 1:03 pm in reply to: Bypass Lock Options Popup #167383

Spectator

I did’t suggest you without testing, I just suggested an “another way” not the same you wanted because it doesn’t work in your desired way. Also I dont want to argue with you again.
However, You can re-post the thread if you think you will get better suggestions. I will not be assigned there.

Thanks

Feb 1, 2022 at 12:15 pm in reply to: FILE REPLACEMENT – ATTACHMENT #167376

Spectator

Hello,
There is no limit option in creating packages however you can attach/add only one file in the WPDM free version where multiple files attach/add is possible with the WPDM Pro.

I have just tested it and found a special solution only for you.
In this case I would suggest you to download free version from here

then copy upload-file.php from download-manager\src\Admin\views\metaboxes\attach-file directory of the free version
and paste it to replace(but always keep a backup of that file) the pro upload-file.php in the same directory of the pro version which you are using.

It will fix the issue.
Thanks

Feb 1, 2022 at 11:59 am in reply to: Directory Add-on help #167374

Spectator

Hello @psartorio,
Greetings for the day.
We are sorry to say that currently, both of the features not possible. but there is a way to hide the ordering option by editing template file of wpdm directory.

If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-arhive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn't erase your changes:

1. Create a dir path download-manager/wpdm-arhive-page/**** inside your active theme directory if it is already not there. Here replace  **** with simple or flat or filter or compact, depending on the template dir name, from where you are moving the template file.
For example, You are editing template file from /wpdm-archive-page/src/Templates/Compact/views, you need to place it in {active-theme-dir}/download-manager/wpdm-arhive-page/Compact/
Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-arhive-page/**** dir as per your need

However, we may add the other two features in a future update and in the meantime you can post it in the feature request section.
However, if you think you need it urgently then You may contact to the customization team here as well.
Regards

Feb 1, 2022 at 11:26 am in reply to: sidebar in taxonomy-wpdmcategory.php #167371

Spectator

Hello @treativa,

Hope you are well. Yes, it is possible and you are doing it right. but let me know did you made the changed in your theme directory?
You can create a single-wpdmpro.php file in your theme directory or file like taxonomy-wpdmcategory.php for WPDM categories, And from Apprearance> Widgets you can add WPDM widgets for related registered sidebar. please let me know if it solves the issue that is great or you can provide temporary admin access to check the issue.

Thank you and regards

Jan 31, 2022 at 1:47 pm in reply to: Can I add multiple file directory? #167326

Spectator

Hello,
Hope you are well.
Yes we have live chat support. just visit wpdownloadmanager.com you will see the live chat option on the bottom right of the website.
all files uploaded to wp-content/uploads/download-manager-files you can add
However, I would not suggest to change the uploads folder of wordpress for uploads and wpdm doesn’t work in this way that you will have multiple main directories.
Thanks

Jan 31, 2022 at 12:33 pm in reply to: FILE REPLACEMENT – ATTACHMENT #167323

Spectator

Hello,
Hope you are well.
wpdm pro allows uploading unlimited files.
There is an option to delete the uploaded file from package after update. a trash button like this Have you checked that?

Let me know if you only want to upload one file per download package, and if you want the file to be replaced every time you upload any new file. If that is the case, there is a way I could suggest you.
Thanks

Jan 31, 2022 at 11:39 am in reply to: Bypass Lock Options Popup #167320

Spectator

Hello,
In another way,
If you use the below free addon

Premium Packages – Sell Digital Products Securely

You can add product price to any individual package edit page. From the pricing & discounts tab like the below.

then you need to use the payment method prepaid credits from Downloads > Settings > Premium Package

In this way you can make that visitor will be able to pay credits at the checkout.

Thanks

Jan 31, 2022 at 10:48 am in reply to: WPDM – Remote FTP browser Not working with latest version #167318

Spectator

Hello,
I hope developer team is working on it.
You will get notified from here if it is release.
Thanks

Jan 31, 2022 at 3:48 am in reply to: Bypass Lock Options Popup #167299

Spectator

Hello,
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
Thanks

Jan 29, 2022 at 5:23 am in reply to: Template Previews not loading #167269

Spectator

Hello,

Please check the below page now:
https://masterpiece-development.com/243589-2/

I have used a shortcode of wpdm directory addon and working similar like the downloads table.

You can just copy the shortcode I used there and paste to use in other paegs.

Thanks

Jan 29, 2022 at 5:05 am in reply to: Editing Template #167268

Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Jan 28, 2022 at 3:21 pm in reply to: Download button opens semi-transparent overlay but doesn’t start download #167261

Spectator

Hello,
Please make sure that you are using the latest version of wpdm that is 6.1.2
However, If that doesn’t solve the issue, please also try disabling other plugins and switching themes to check if there is any conflict with other plugins/themes.

If the problem still persists, please provide temporary admin access of your website in private reply to check further.
Thanks

Jan 28, 2022 at 2:41 pm in reply to: Download button opens semi-transparent overlay but doesn’t start download #167257

Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 28, 2022 at 2:09 pm in reply to: Template Previews not loading #167256

Spectator

Hello,
Sorry for the inconvenience.
It is a new bug from the addons side.
However, I have forwarded the issue to the developer team.
Soon you will be updated.
However, in the meantime, please use the shortcodes with filter options of wpdm directory addon. It is good too.

Thanks

Jan 28, 2022 at 12:15 pm in reply to: Editing Template #167247

Spectator

Hello Eli,
Got the issue.
In the theme directory you made the smallest typing mistake.
You wrote download-mamager instead of download-manager
I have fixed that and found it is okay now.
Thanks

Jan 28, 2022 at 6:24 am in reply to: Editing Template #167230

Spectator

Hello,
Please provide temporary admin access of your website in private reply.
I need to inspect the issue further.
Thanks

Jan 28, 2022 at 6:03 am in reply to: Cloud Storage #167229

Spectator

Hello,
Hope you are well. We have an addon for sharing files.
Please check:

WordPress File Hosting & Sharing Plugin

also we have dropbox and google drive addons for free.

Dropbox Explorer

Google Drive Explorer

As onedrive is still in development, we are not sure about the upcoming features. After releasing we can tell about it.

Thanks

Jan 27, 2022 at 5:46 pm in reply to: PDF Viewer hide print button #167218

Spectator

Hello,
I have added css code

button#print {
display: none;
}

in the child theme style.css file and the print button is hidden now.
Thanks

Jan 27, 2022 at 4:25 pm in reply to: Editing Template #167213

Spectator

You just use a template and edit there.
In example:
If you copy page-template-1col-flat.php to the directory, then you just select page template as Single Column, Flat then if you edit or remove any template tags in it, you will see the effect.

Thanks

Jan 27, 2022 at 3:55 pm in reply to: Data mapping #167211

Spectator

Well, I checked much about the issues. Actually. Mailchimp addon does not send custom data.
quickforms is for another purpose. It doesn’t have any relation with mailchimp. It has relation with contact form.
and I think wpdm mailchimp just sends name and email.

Jan 27, 2022 at 9:03 am in reply to: PDF Viewer hide print button #167194

Spectator

Hello,
Sorry for the inconvenience.
Maybe after updates, codebase has been change. Just re-add the codes if you removed that.
However, Could you please give me the related link to check?
Thanks

Jan 27, 2022 at 8:20 am in reply to: How to add the size of each file in a group of files #167192

Spectator

Hello,
Hope you are well.
Sorry there is no template tag to show file size individually.
However, you can use the template tag [package_size] in link template/page template to show the size of package.
To know about all the template tags, just check:

Template Tags

Thanks

Jan 26, 2022 at 6:33 pm in reply to: FILE REPLACEMENT – ATTACHMENT #167179

Spectator

Hello @Techhakielimu,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 26, 2022 at 6:30 pm in reply to: Hide shortcode #167177

Spectator

Hello @ccbfdrc,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 26, 2022 at 6:27 pm in reply to: Data mapping #167176

Spectator

Hello,
I am sorry,
The add-on doesn’t send the quick form to MailChimp. You can access and export quick forms data from Downloads > Subscribers page.
Thanks

Viewing 25 posts - 2,051 through 2,075 (of 3,183 total)

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