Tanvir

Hello,
I have checked the issue.
You are using widget to make the search.
Just remove the widget from Appearance > widgets from your website.
Thanks

Hello HSH,
add this:

if(!defined('WPDM_ADMIN_CAP'))
define('WPDM_ADMIN_CAP','edit_posts');

if(!defined('WPDM_MENU_ACCESS_CAP'))
define('WPDM_MENU_ACCESS_CAP','edit_posts');

to just under this line:

/**
* Define cookie domain if it is already not defined
*/

in the ../plugins/download-manager/download-manager.php file and save.

it will always solve the issue.

Thanks

Hello,
it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

Thanks

Hello,
Could you please tell me which shortcode you are using ?
If possible please share temporary admin access in a private reply.
We need to check the issue further.

Thanks

Hello,
Thanks for your reply.

1) Yes the addon will work like the demo for pdf with a view button and download button.

2)Google drive files dont show file types as file types are created by wpdm only if you upload files to your website whereas google drive only sends download link without any file type info

3, 4, 5, 6) will not show as you are using google drive to select the file. Just upload the mp3 file using wpdm.

7) video, mp3 are possible to play using template tag. pdf is possible to preview using pdf viewer addon.

8) You have to use template tag and edit page template to show icon in package.
9) For other videos, you have to create other packages.

Thanks

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us? Is it related to wpdm?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello @sjwuny0717,
If you are using any cache plugin, please deactivate or exclude that for wpdm.
I hope it will fix the issue.
If still the problem persists, please create a new topic.
We need to check the issue further.
Thanks

Hello,
I get confirmed that membership pro 3.4.7 has released.
Please make sure your order is not expired. If it was not renewed after one year, then you will not receive the updates.
Thanks

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello,
In this case you have to edit the search.php file of your theme.
However, you can also use the Attire theme of us. It is very suitable with wpdm and you can search only in wpdm with Attire theme.

Attire

Thanks

Hello ,
I see the issue was already marked as resolved.

If the issue still persists, Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello,
I am not able to login and check the issue. It asks me for dhl email.
Please recheck the access.
Thanks

Hello @Saloodo,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this as I am unable to see the image you provided.
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello @Robertwikholm,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this as I am unable to see the image you provided.
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Hello,
Hope you are well. You can show file types icon preview using the template tag [file_type_icons] in link templates or page templates.

However, You have to upload files to create the package. Then wpdm will able to identify the file type and can be able to show icon.
Also to show pdf, You have to upload files to create the package. Then wpdm will be able to preview the pdf using the below addon:

WordPress PDF Viewer

Thanks

Hello Arun,
Please update to the latest version 3.4.7 . If you can’t update it directry from WordPress dashboard, Please update from here.
Thanks

Hello,
Hope you are well.
WPDM is totally translated and usable with WPML without any problem.

However, after searching in google I found that it is a common error of WPML related to permalink. Maybe the below search results will help you in this case.
https://www.google.com/search?q=wpml+404+page+not+found&oq=wpml+404&aqs=chrome.0.0i512j69i57j0i22i30l8.5501j0j4&sourceid=chrome&ie=UTF-8

If the problem still persists, please let me know.

Thanks

Hello CIALGAR,

Hope you are well. If you are using tags and want to filter, you can do it using archive addon filter shortcode.
However, For the custom field in the shortcode appearance, you may need to ask for a customization request here,

User Dashboard

please elaborate on your requirements here too

Thank you and regards

Hello,

Paypal payment is working fine from our test environment with the membership addon. But in your website the iframe from paypal button is not loading.
However, It could be caused because of a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then. You can also test it in a clean wordpress server.

I am looking forward to hearing back from you soon.

With Regards

Hello,

You can replace the front end template by following the below doc:

Template Files

In this case you have to copy files from download-manager\src\AuthorDashboard\views\

and to modify the users, you have to edit the code in package-settings.php

to add new users logic in around line 71 of that file.

Thanks

Glad to hear that.

Thank You

Basically, favourite option is related to [fav_button] template tag, you shall find it here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
when you will use it in your page/link-template, then it will show the favourite packages in MY FAVOURITES option in the user dashboard

Favourites and histories both are available in dashboard when you use [wpdm_user_dashboard fav=1 flaturl=0]

https://www.evernote.com/l/AUcWk1tbeR1KE4-yORfpZM4sdywS2MeVNJEB/image.png

thanks

Hello,
you have to use either wpdm upload file or select from media. You can not change from one to another after uploading.
Also, by selecting from media, the download link become direct.
If you checked “Open in browser” option in wpdm settings you need to uncheck it to download the file instead of opening in the browser.

If it doesn’t fix the issue, you have to use only the wpdm upload option instead of media library to make the files downloadable.
Hope you understand.
Thanks

Hello,
I am sorry hide is not possible after expiration. As like any Expired product, that mean you can see the expired date on it but you can’t take it.
However, You may keep changing the expired message following this filter,

https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_download_expired_message/

thanks

Hello,
It is working fine from our side with the free version. Also You have to set the file type from Download > Settings > Allowed file types to Upload
However, please reproduce the issue using tool like this

If the problem still persists, please also provide temporary admin access of your website.
Thanks