Tanvir

Forum Replies Created

Viewing 25 posts - 1,551 through 1,575 (of 3,183 total)

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Jun 21, 2022 at 11:53 am in reply to: Page short code not working #174250

Spectator

Hello,
Glad to see you again, hope you are well.
According to your understanding:
1. Yes correct.
2. Yes correct.

You can change the page template in the package edit page. There is an option to set page template the in the package settings section. I think you are not much clear about shortcodes. You have to use shortcodes in page or post. If you use shortcode in download package, it won’t look good.

The link you provided is an example page with all the link templates view.

To know mor about page template and link template, please check this.

Thanks

Jun 21, 2022 at 7:07 am in reply to: Unable to force downlaod and opens page on website instead #174029

Spectator

Hello Sid,
What I assume that single post php file that is single.php is not configured properly.
You can also check this to make custom template for wpdm.
Thanks

Jun 21, 2022 at 4:03 am in reply to: Notification problem #173741

Spectator

Hello @Sherry,

It is hard to determine the issue without looking into your website.
I request you to please share your temporary website admin credentials in a private reply so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password

Looking forward to hearing from you.

Jun 20, 2022 at 6:39 am in reply to: how to close the account pro plan auto-renew #173660

Spectator

Hello,
Hope you are well.
Please send an order note from the order details page to cancel auto renewal.
Thanks

Jun 20, 2022 at 6:22 am in reply to: Unable to force downlaod and opens page on website instead #173658

Spectator

Hello,
I have found that the issue is related to your theme.
If you change the theme to other themes, the download packages work perfectly.
So please contact the theme developers or remove the changes you made to the theme codes. Maybe the changes are causing the issue.
Thanks

Jun 19, 2022 at 3:59 pm in reply to: Page short code not working #173652

Spectator

Hello,
You have to use the shortcode like this:
[wpdm_package id="package-id-here" template="template-id"] (package id is a id number can be found in the url of edit package)

In the provided page, I found that you used Call To Action 4 template. That is working fine.
There you used two download packages. With the provided shortcode,

More details about shortcode:

[wpdm_package] – Single Package Embed Short-code

Thanks

Jun 19, 2022 at 11:26 am in reply to: Need help #173650

Spectator

woocommerce Advcash setup:
Step# 1:
https://prnt.sc/9EybnT335QPA
Step #2:
https://prnt.sc/S058cUD3U85L

Jun 19, 2022 at 5:57 am in reply to: Apps Shop Theme Demo Content #173567

Spectator

Hello,
Unfortunately, we are not maintaining any other themes except
https://wpattire.com/ .
So, We recommend Attire – All-in-one WordPress Theme. We shall maintain only one theme Attire, and we shall be adding all new layouts there. So far 20+ layouts are available.

Thanks

Jun 18, 2022 at 9:44 am in reply to: Uploads / Shortcodes / WPDM Versions #173258

Spectator

Hello Andrew,
I have tried the asset manager option to upload files and found that it is working properly after deactivating the SG cache plugin. Other reasons may exist from your end that prevent files from being uploaded via FTP. Javascript conflict does this sometimes.
You can also tell me details about any other problems using Loom.
Thanks

Jun 18, 2022 at 5:46 am in reply to: Page short code not working #173254

Spectator

Hello,
Hope you are well.
Can you please share the related URL of the shortcode page that you tried on your website?
Also please share the shortcode you used there.

It will help me to inspect the issue in details.

Thanks

Jun 18, 2022 at 5:38 am in reply to: Bug upload CSV in bulk import #173253

Spectator

Hello @daffopoplin,
Hope you are well.

Could you please share me the csv file and temporary admin access of your website in a private reply ?
If possible please reproduce the issues using tool like this . It will help me to understand properly.

I will solve the issue.

Thanks

Jun 17, 2022 at 8:37 am in reply to: Unable to force downlaod and opens page on website instead #173227

Spectator

Hello @Sidmedonza,

It is hard to determine the issue without looking into your website. Also I am not seeing any download package in the link your provided.

I request you to please share your temporary website admin credentials in a private reply so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password

Looking forward to hearing from you.

Jun 17, 2022 at 8:19 am in reply to: Google Drive Explorer Addon Setup issues #173225

Spectator

Hello @Harborcreatives,

It is hard to determine the issue without looking into your website.

I request you to please share your website credentials so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password

Looking forward to hearing from you.

Jun 16, 2022 at 6:22 pm in reply to: Uploads / Shortcodes / WPDM Versions #173216

Spectator

Hello Andrew,
Hope you are well.

Could you please share me the related links with the issues one by one?
If possible please reproduce the issues using tool like this . It will help me to understand properly.

I will solve those.

Thanks

Jun 16, 2022 at 9:38 am in reply to: how to remove the link decoration of items in Categotries #173196

Spectator

Hello @jdev24,
Hope you are well.
Could you please send me related url to check?
If possible please also share temporary admin access of your website in a private reply.
Thanks

Jun 16, 2022 at 9:28 am in reply to: Invalid License? #173195

Spectator

You are welcome.

However, If you found my support helpful, could you please leave your valuable review here?
Your rating keeps us inspired ❤️

Best Regards

Jun 16, 2022 at 9:27 am in reply to: Uploads / Shortcodes / WPDM Versions #173194

Spectator

Hello,
Sorry for the delay.
I was in a vacation for a week. That’s the reason I was not able to reply.
However, I am checking the issue and will give you an update or solution today.

Thanks for keeping patience.

Jun 10, 2022 at 10:36 am in reply to: Uploads / Shortcodes / WPDM Versions #173030

Spectator

Hello Andrew,
Hope you are well.
1. I am sorry. The tag and category importing has an issue in the latest version too. So just keep the 6.1.4 . I hope it will be fixed in version 6.1.8

2. I found that the ordering is working fine according to numbers. 10,11,12,13… . However, for below 10 I would suggest to use 01,02,03….(not just 1,2,3,4…) to keep numbers below 10 sorted.

b)to style the page like other, just use the full width template for the page.
c) Could you please tell me where the Cannot reinitialise.. issue is showing? it would help me to identify the problem.

If the problems still persist, please let me know the issue provide temporary admin access of your website in a private reply.

Thanks

Jun 9, 2022 at 5:06 pm in reply to: Invalid License? #173014

Spectator

Hello,
Please check issue is now fixed.
Thanks

Jun 8, 2022 at 5:06 pm in reply to: Invalid License? #172981

Spectator

Hello,
Got the issue.
Actually all the pdfs are being replaced with the default apache pdf of centos.
Maybe server is blocking the pdf to load in the pdf viewer.
Please contact with the server support about the issue.
Thanks

Jun 8, 2022 at 5:00 pm in reply to: Upload csv when files contains spaces #172980

Spectator

Please create new topic here:

Download Manager Pro

Jun 8, 2022 at 4:35 pm in reply to: Upload csv when files contains spaces #172977

Spectator

Hello,

Sorry to hear about the issues.
I see it is an old topic which was solved. However, Please create a new topic with the issues. We will solve those one by one.
Creating new topic will be helpful for both of us.

Thanks

Jun 8, 2022 at 4:27 pm in reply to: Fatal error after installing Advanced Custom Fields extension #172976

Spectator

Hello Susan,
current version of wpdm and Advanced Custom Fields extension is 6.1.7 and 2.2.8 respectively.
Please make sure that you are using both plugins with the latest versions.
Thanks

Jun 8, 2022 at 4:22 pm in reply to: Invalid License? #172973

Spectator

This reply has been marked as private.

Jun 8, 2022 at 1:06 pm in reply to: Updated and styles and Accordion add-on not working #172969

Spectator

Hello,
Could you kindly specify which versions of wpdm and wpdm accordion you reverted?
I found that is working properly.
If you tell me I would try to find the specific changes which are causing the issues.
Thanks

Viewing 25 posts - 1,551 through 1,575 (of 3,183 total)

← 1 2 3 … 62 63 64 … 126 127 128 →