Tanvir

Forum Replies Created

Viewing 25 posts - 1,251 through 1,275 (of 3,183 total)
in reply to: Registration form is not showing up/working #177071

Tanvir
Spectator

Hello,
Could you please recheck the credentials?
I tried to login but showing me ” The username TempGuest is not registered on this site.” error

Thanks

in reply to: Show login error messages on login form #177070

Tanvir
Spectator

Hello,
Found the issue.
Blocksy Companion plugin is conflicting with the notice feature of WPDM.
However, disabling that has fixed the issue.
Thanks

in reply to: Download Button Missing #177068

Tanvir
Spectator

Hello,

For the related packages, I would suggest to use default page template and link template to check if the issue still persists.
However, if the issue still persists, please also provide related url and if possible please also share temporary admin access in a private reply.
Thanks


Tanvir
Spectator
This reply has been marked as private.
in reply to: Show login error messages on login form #177027

Tanvir
Spectator

Hello Matt,
It could be caused by a caching plugin. Please clear cache of your website or temporary disable the cache plugin to check if the issue persists.
If the issue still persists, please provide related url and temporary admin access in a private reply.
Thanks

in reply to: [wpdm_guest_orders] shortcode not working #177023

Tanvir
Spectator

Hello,

There could be typing mistake. Sorry for that.
However, I will forward the issue.
Thanks


Tanvir
Spectator

Hello,
Hope you are well and sorry to hear about it.
Please provide related url to check the issue. If possible please also share temporary admin access in a private reply to inspect and resolve it quickly.
Thanks

in reply to: [wpdm_guest_orders] shortcode not working #177016

Tanvir
Spectator

Hello,
Hope you are well.
The shortcode is [wpdmpp_guest_orders].
However, please also follow this to get more details.
Thanks

in reply to: Shortcode Not Working Like Desired #177015

Tanvir
Spectator

Hello,
Please provide temporary admin access in a private reply, I am going to fix the issues that are possible.
Thanks

in reply to: Edit Page Widget #177012

Tanvir
Spectator

Hello Andrew,

Sorry for all the confusions.

Just follow:

1. Remove the currently related pages of dashboard.
2. Create new pages separately for login, dashboard and profile then set from Downloads > Settings > Front End access also add suggested shortcodes in the newly created pages separately.
3. To add any additional contents, just add the contents on the created pages before or after shortcodes.

And yes you can integrate any page builder or classic editor with the pages. Just make sure shortcode is applied properly.
I hope it will solve all the issues you are facing.

Thanks

in reply to: Excel & Word Download is not Working #176991

Tanvir
Spectator

Hello @Gankush12,
I have found that it is working properly.
Please check this.
Thanks

in reply to: Add Category to Download Page URL? #176987

Tanvir
Spectator

Hello @CodeHelp,
Hope you are well.
It is not possible yet to add category slug in the package URL.
Thanks

in reply to: CSV Uploader – How can I upload sub-categories? #176963

Tanvir
Spectator

Hello,
I understand the inconvenience.
However, You can request the features below:

Download Manager Pro Feature Request

Our developer team may consider that in future updates.
Thanks

in reply to: Lock Options iframe / Modal Popup #176962

Tanvir
Spectator

Thank You.
However, you can change color from Download > Settings > User Interface.
I will forward the issue to the developer team.

in reply to: Registration form is not showing up/working #176961

Tanvir
Spectator

Hello Rui,
Please follow this to enable user registration.
After doing so, let me know if the issue is solved.
Otherwise please provide me temporary admin access in a private reply.
Thanks


Tanvir
Spectator

Hello,
Thanks for finding that.
However, please send a screen capture here in a private reply.
We will inspect the issue.
Thanks


Tanvir
Spectator

Hello Pablo,
To change submit button, add following css

.wpdm_submit.btn.btn-success{
    background: #colorcode !important;
}

There are CSS classes directly from bootstrap, to change that you have to create custom CSS that will override all the buttons CSS of bootstrap.

Thanks


Tanvir
Spectator

Hello Sid,
You can check our shortcodes to make a list of downloads. Also check the demos of specific shortcodes. You can also use any of the pre-built link template of your choice.
Then when user clicks on the download button, that will be started downloaded.
Thanks


Tanvir
Spectator

Hello,
Thanks for your suggestion.
I will forward it to our developer team to recheck it.
Thanks

in reply to: Shortcode Not Working Like Desired #176937

Tanvir
Spectator

Hello Russell,
Glad to see you again.

To modify wpdm archive shortcodes you have to follow below instructions:

Editing Template Files:
If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:

Create a dir path download-manager/wpdm-archive-page/**** inside your active theme directory if it is already not there. Here replace **** with simple or flat or filter or compact, depending on the template dir name, from where you are moving the template file.
For example, if you are editing template file from /wpdm-archive-page/src/Templates/Filter/views, you need to place it in {active-theme-dir}/download-manager/wpdm-archive-page/filter/
Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/**** dir as per your need

All details here.
Thanks

in reply to: CSV Uploader – How can I upload sub-categories? #176935

Tanvir
Spectator

Hello,
Hope you are well.
Unfortunately you can’t import child category parent category seperately.
You have to first upload all the files, all files will be attached to related categories. Then you can update the parent and child categories manually from Download > Categories.
To import files, follow this doc.
Thanks

in reply to: Registration form is not showing up/working #176933

Tanvir
Spectator

Hello,
I hope you are well.
Have you tried this doc?
After following this if the issue still persists, please also provide me related url with details to check and if possible please also share temporary admin access in a private reply.
Thanks

in reply to: Lock Options iframe / Modal Popup #176932

Tanvir
Spectator

Hello,
Thanks for your suggestion.
However, Could you please share more details about the issue to inspect further? You can share me screenshot or screen records for this.
Thanks

in reply to: Dashboard page User Level nav tab doesn’t work #176887

Tanvir
Spectator

Hello,
Those are available in pro version.
You can check the differences here.
Thanks

in reply to: Role Access Control not working for paid packages #176886

Tanvir
Spectator

Hello,
Hope you are well.
Please provide related url to check the issue.
It would be helpful if you record the issue using tool like this
Thanks

Viewing 25 posts - 1,251 through 1,275 (of 3,183 total)