Tanvir

Hello,

Yes that is possible.
I provided you the location of the related iframe template. You need to keep it in download-manager directory in your theme as like as mentioned here in number 3.

Editing styles there will update the iframe form lock.
You can check the example I created here.

Regards
Tanvir

Hello Werner,

I am sorry for your experience.
You are right English is not my first language.
However, unfortunately the issue you are talking about is not a bug. The dropdown will show all the categories. Even if you exclude few, it will be showed there. To hide the exclude feature, I would request you to request the feature in this section.

Our developer team will check for that and while not guaranteed, they may integrate it in future update.

Regards
Tanvir

Hello Werner,

With the latest version of Gutenberg it is working properly.
In order to keep the page up-to-date with the latest version, I have updated it again.
It fixed the issue.

Let me know for further assistance.
Regards
Tanvir

Hello,
Sorry for getting it wrong.
Yes, you have to change the CSS in <style> section in ..\download-manager\src\Package\views\lock-options-iframe.php file. you can update it to your theme to keep changes, by following the number 3 point of the doc,

Let me know for further assistance.

Regards
Tanvir

Hello,

Please provide the related page url to check the buttons.
For further assistance please also share temporary admin access in a private reply.
It will help me to inspect and resolve the issue quickly.

Regards
Tanvir

Hello,

Thanks for contacting us.
Glad to hear that you have already identified the problem.
If possible please let us know more details about the issue using tool like this for screen recording.

Regards
Tanvir

Hello,
Yes I am talking about that.
For further assistance please share url of the related page to change layout.

Regards
Tanvir

Hello,

There is all the possible overwrites in wpdm.
Template is basically used in theme and using 1 & 2 you can overright theme.
Here in number 3 there is the instructions to update template of plugin.

Regards
Tanvir

Hello,

We don’t have integration with that plugin.
I would suggest to request a feature for that here or if you need it urgenly you can use our customization service here.

Regards
Tanvir

Hello Marco,

I have found that if I change divi theme to any default theme, the download packages show properly.
Maybe there could be issue in the divi theme that is there.
Please check if any changes made there because wpdm packages are working fine with all other themes.

Let me know for further assistance.

Regards
Tanvir

Hello,

Sorry for the delay.
I have again forwarded this.
Soon you will be updated.

Regards
Tanvir

Hello,

Sorry for the delay.
Somehow I received this update from the topic today. That caused the delay.
I have found the issue is already fixed.

Let me know for further assistance.

Regards
Tanvir

Please provide admin access of your website in a private to check further. Also please share related page.

regards

Hello,
we already adjusted it in our previous update of the premium package add-on, please send temporary wp-admin login info in a private reply to check it in your setup.

Regards
Tanvir

Hello,

The issue is already updated.
Please update that plugin from below:

Editor Blocks by Download Manager

Regards
Tanvir

Hello,

I remember there was a related issue. We fixed that. Now it seems that issue is fixed. That is the reason I asked for screen record as I failed to reproduce. or you can tell me the process to bypass that. We will work on that.

You can see your old topics from your profile link. Link here: https://www.wpdownloadmanager.com/support/users/dnet-dev/
there you will see topics and your replies too.

For further assistance, don’t hesitate to let me know.

Regards
Tanvir

Hello,

I have forwarded the issue to the developer team.
Soon you will be updated.

Regards
Tanvir

Hello @comealive,

Thanks for contacting us.
Could you please share related urls to check the issue furthers?
Also for the first issue please record screen using tool like this so I can understand it properly.

For keeping only the title, you have to edit link template. You can do it using wpdm pro.

Regards
Tanvir

Hello Werner,

Thanks for contacting us.

1. This plugin works with gutenber blocks properly. We have already a setting

2.Please let me know more details about the problems about the shortcode or block you are talking about.

Regards
Tanvir

Hello Michael,

Thanks for contacting us.
We haven’t received any reports like this. It is not possible that people can buy without paying for it.
Could you please share a screen record of the scenario using tool like this? It will help us to understand the issue.
If possible please also share temporary admin access in a private reply.

Regards
Tanvir

Hello Sherry,

Thanks for contacting us.
Currently we don’t have any feature available for 2FA. I would suggest to use any third party plugin for that.

For further assistance let me know.

Regards
Tanvir

Hello Fred,

Thanks for contacting us.
First of all to make it workable, please make sure that you have followed the instructions from here .
If still the problem persists, Please provide temporary admin access of your website in a private reply to check and resolve the issue quickly.

Regards
Tanvir I.

Thanks
I have forwarded the issue to our developer team.
You will be updated soon.

Regards
Tanvir

Hello TEEG,

Could you please share the issues via screen recording using tool like loom.com? It will help me to understand the issue clearly.
I tried to reproduce it but was unable to buy any plan using test mode from your site.

Regards
Tanvir