Tanvir

Hello,

You can change the setting from Downloads > Settings

Regards
Tanvir

Hello,

I have forwarded the issue.
Soon it will be disabled.

Regards
Tanvir

Hello,

Thanks for contacting us.
You can use the plugin loco translate to translate the strings of WPDM.

If you still face issue please let me know more details including related page and temporary admin access in a private reply.

Regards
Tanvir

Hi,

I have added parameter include_children=1 to show all contents. It will work properly now. However, currently I found wpdm archive plugin is deactivated in your site. that is the reason it is showing only shortcode there.
After activating if you face any issue, let me know.

Regards
Tanvir

You can check the below docs to check updated shortcodes

WPDM Directory Add-on

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Hello,

Please provide related link and temporary admin access in a private reply to check the issue further.

Regards
Tanvir

I have again forwarded it

Hello,

I am able to replicated the issue.
Forwarded it to our developer team.

Regards
Tanvir

Hello,

Please share related url to check the issue further.
As far as I know wpdm download counts correctly.
You can test it from our demo below
http://try.wpdownloadmanager.com/wp-admin

Regards
Tanvir

Forwarded it.
You will be updated soon.

Regards
Tanvir

Hello,

Currently overriding account page is not possible.

Hope you get it.

Thanks

Hello,

Please share the category page to check it further.

Regards

Hello,

1. Currently the feature is not available.
All docs related to pro membership can be found here:
https://www.wpdownloadmanager.com/docsfor/wp-pro-membership/

2. It is also not possible.

You can use our customization service for customization in plugin here

Regards
Tanvir

Hello,

Sorry for not being able to get back to you sooner.
I found that the access is not admin capabilities.
Please change my role to admin to inspect the issue further.

Thanks
Tanvir

Hello,

Membership plugin update is not available.
You can check all available template files to update here:

Template Files

Regards
Tanvir

Please provide temporary admin access in a private reply to check the issue further

Hello,

Thanks for contacting us.
Dropbox is working fine from our side.
Please make sure Dropbox API Credentials connected properly from Downloads > Cloud Storage

If still problem persists please share admin access and dropbox access in a private reply.

Regards
Tanvir

Hello,

I haven’t found any category named widget there.

Also you can modify the template to remove download area.

Editing Template Files:
If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:

Create a dir path download-manager/wpdm-archive-page/**** inside your active theme directory if it is already not there. Here replace **** with simple or flat or filter or compact, depending on the template dir name, from where you are moving the template file.
For example, if you are editing template file from /wpdm-archive-page/src/Templates/Filter/views, you need to place it in {active-theme-dir}/download-manager/wpdm-archive-page/filter/
Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/**** dir as per your need

Regards
Tanvir

Hello Marco,

Thanks for contacting us.
I am unable to login the site using the credentials you provided.
Kindly check and provide me working credentials so that I can check the issue.

Regards
Tanvir

Hello,

Thanks for contacting us.
please deactivate and reactivate the plugin again. that should resolve the issue.

Regards
Tanvir

Hello,

Please share related url of your site to check the issue further.
If possible please also share temporary admin access in a private reply.

Regards
Tanvir

Hello,

I have forwarded the issue to our developer team.
Soon you will be updated.

Regards
Tanvir

Hello,

Thanks for contacting us.
You also need to use download manager plugin with this. Then you can find the settings in Downloads > Templates > Email Templates.
Those were old features in doc. Currently it is deprecated.

Regards
Tanvir