Shahriar

Hi,

When using the ‘Wait for approval‘ option, email is sent after an admin approves the download from Downloads Subscribers Email Lock page. I have tested this feature and got the email after admin approval.

In your email-lock template you have to add the [#download_url#] template tag, otherwise, the user has no way to get the download URL.

Thanks.

Hi,

It is possible but requires some code customization. Please send temporary wp-admin login info, I will add the code there and will let you know what has been updated so you can keep track.

Thanks.

Hi,

It is possible using WPDM Default Values add-on( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ). This add-on can help you to set up default values for all package settings.

Thanks.

Hi,

It is not possible in the exact way you want. But there is an option. You can set the label from package settings Link Label.

https://www.evernote.com/l/AUdGaZtbDSRGL70PQm77F4JhceV6x4vF3ucB/image.png

Then use the button template when inserting the shortcode.

[wpdm_package id=3333 template="link-template-button.php"]

Hi,

You can use get_terms function to get WPDM categories.

$args = array(
            'orderby'       ► 'name',
            'order'         ► 'ASC',
            'hide_empty'    ► false,
            'exclude'       ► array(),
            'exclude_tree'  ► array(),
            'include'       ► array(),
            'number'        ► '',
            'fields'        ► 'all',
            'slug'          ► '',
            'parent'        ► 0,
            'hierarchical'  ► true,
            'get'           ► '',
            'name__like'    ► '',
            'pad_counts'    ► false,
            'offset'        ► '',
            'search'        ► '',
            'cache_domain'  ► 'core'
        );
$categories = get_terms('wpdmcategory',$args);

Please check the related docs here https://developer.wordpress.org/reference/functions/get_terms/

Thanks.

Hi,

Looks like you have the free version of Download Manager there. Please install the Pro version. Email lock will be available after that. Let me know if still having the issue after Pro installation.

Thanks.

Sorry for the delay. Please send me the new URL. Looks like there is nothing on the page.

Hi Kristen,

Unlocked the key from old IP. Please try now.

Thanks.

Hi Nduka,

Please send temporary wp-admin login info in private reply to check the issue. You can create your own support ticket here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ ( Form is at the bottom of the page )

Thanks.

Please send temporary wp-admin login info in private reply to check the issue. Order works fine on our demo setup.

Could you please send me the page URL? After checking the CSS properties I can suggest you required CSS to adjust the alignment.

Hi David.

You are using an older version of Download Manager. Please install the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Installing the latest version should fix the license issue.

@Francesco Please try now.

Thanks.

Please try now.

Hi,

Looks like you are calling a Download Manager function WPDM_Crypt from your theme functions.php file. But this function is not available in Download Manager anymore. These functions are moved to \WPDM\libs\Crypt namespace.

You can call these functions like this example \WPDM\libs\Crypt::Encrypt($params) and \WPDM\libs\Crypt::Decrypt($params)

Thanks.

Please send temporary wp-admin login info to check the issue.

Works fine in my Firefox. Please send temporary wp-admin login info to check the issue. Are you using custom cart template there or default Premium Package templates?

Maybe you were logged out of the system. Did you try to save settings after reloading the page? Please send temporary wp-admin login info if still having the issue.

Maybe your CSV file is not formatted properly. Please send me a sample file or send temporary wp-admin login info in private reply So I can check it there.

You can use wpdmpp_empty_cart_text filter hook to change the empty cart text.

Just add the following code in your theme’s functions.php file,

function wpdmpp_empty_cart_text( $text ){
    $text = 'No items in cart';
    return $text;
}
add_filter('wpdmpp_empty_cart_text','wpdmpp_empty_cart_text');

The link used to work with older versions of WordPress. Now you have to generate the logout link programmatically using wp_logout_url function.

Ref: https://codex.wordpress.org/Function_Reference/wp_logout_url

Please check the PHP error log and send me the latest entries related to Download Manager. Or just send the whole log file. The log file should indicate where the issue is coming from.

Hi,

The package/download details page view uses single.php ( from your theme ) template combined with WPDM Page Template.

You can create a custom WPDM page template from Dashboard Downloads Templates page to change the package/download details page view.

But if you want to control the view from PHP template file then create a template file named single-wpdmpro.php and place it in your theme dir.

Please check the documentation here ( https://www.wpdownloadmanager.com/doc/template-files/ ) for more info.

Thanks.

Hi,

The page layout depends on your theme. WPDM Page template only controls the content area.

But WPDM Page Template ( https://www.wpdownloadmanager.com/download/wpdm-page-templates/ ) add-on allows you to apply theme’s page template layout in WPDM package page. Install this add-on and apply Full-Width page template from package settings.

Thanks.

Please install the latest version ( 4.7.7 ) of Download Manager to fix this issue.

Hi,

It is already possible using a custom template for frontend upload form.

1 ) Copy the /download-manager/tpls/wpdm-add-new-file-front.php.
2 ) Place it in /active-theme/download-manager/ dir.
3 ) Hide all unnecessary settings in the new template using CSS.

To preset category., link template etc you need WPDM Default values ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) add-on.

Thanks.