Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Hope you are well. Yes possible. You can restrict downloads packages from your package edit section Package Settings > Allow Access option. Also please check option from Downloads > Settings > General > Access Settings > When user is not allowed to download:. Please kindly check and let me know.
Hope you are well. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
It is still showing same message. However, you can check the issue from your side. Can you please create a new fresh package, attach file and check if your issue persist or not. Please kindly check.
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Ok, you can check the issue from your side. Can you please create a new fresh package, attach file and check if your issue persist or not. Please kindly check.
Can you disable this access restriction for certain time thus I can check, or you may try to create a new fresh package and check if your issue persist or not. Please kindly check.
We generally not refund the price after any purchase made until it is not working as functional. But you can cancel its subscription. For cancelling auto-renew please send an order note from this Page by following This. Please kindly check.
It can have cache issue or also can have typo something. However, Glad to hear that issue has been resolved. If you need further help with anything else, then please don’t hesitate to open a new topic.
Hope you are well. I can’t able to inspect the page for checking what does the network response is. Can you please elaborate on it? Please kindly check and let me know.
Thank you and kind regards
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