Nayeem Riddhi

Hello Rachel Coles,

Hope you are well. If you are trying to delete stats you can check the option from Downloads > Settings > Privacy as I image attached,

Please kindly check and let me know.

Thank you and kind regards

For this requirement, you may need to order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and regards

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

I have subscribed to the free membership plan. It is coming properly here, https://staging15.livingroomconversations.org/wp-admin/edit.php?post_type=wppm_plan&page=wppm_subscriptions. Please kindly check.

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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Am I able to check that? Please kindly check and let me know.

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Can you please let me know if you are using any WPDM shortcode here? Please kindly check and let me know.

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Hello Chelsea Profit,

Hope you are well. Can you please elaborate more on your issue? Are you trying to restrict the page with membership or login protected? Please kindly check and let me know.

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Can you please kindly extend the login role to administrator, I can’t able to check other menus with your provided credentials. Please kindly check.

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Ok, please kindly let me know, if you have any more queries.

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For cancelling auto-renew please kindly send again an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Hello German Zhyvotnikov,

Hope you are well. Please kindly share the issue occurred URL. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello German Zhyvotnikov,

Please kindly open a separate topic thus we can maintain the query.

Thank you and kind regards

Please kindly follow the structure and column, you can also edit the sample.csv file as per your requirements ,https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Please kindly check and let me know.

Thank you and regards

Sorry I have missed that, you can overwrite the captcha width with the below CSS from adding it, Customizer > Additional CSS,

.rc-anchor-normal {
    height: 74px;
    width: 285px !importrant;
}

Please kindly check and let me know.

Thank you and regards

Please kindly share the issue related URL. And for bulk import CSV you can edit the sample.csv file I have shared you already. And for your issue, if possible, please, give your temporary wp-admin login details in a private reply to adjusting the issue. Please kindly check.

Thank you and regards

For bulk import, you can follow this doc,

Bulk Import

and this CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, you can edit and use it with your datas. Please kindly check and let me know.

Thank you and regards

I think you have already opened your new topic. Please kindly check.

Thank you and regards

Hello Luis Garza,

I have replied to you in another topic. Please kindly check.

Thank you and regards

Hello Luis Garza,

Hope you are well. And sorry for the inconvenience. The page you have shared seems to me okay, can you please elaborate more on your issue? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello John Powell,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Hello Chelsea Profit,

Hope you are well. And sorry for the inconvenience. Can you please kindly share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

For #Problem1

I think the issue is appearing because there are different language packages created, so the WPML does not translating for every different language.

And for #Problem2
We have not direct shortcode like this. However, one close shortcode we have [wpdm_packages], https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, if you need urgent you can take custom services from here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or you can also keep a feature request here,https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards

I have checked here all packages are different titles, https://vimaland.com/wp-admin/edit.php?post_type=wpdmpro&lang=all. Please kindly elaborate on it.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

For now we can’t give an elaborate solution for code, but you can use this update_post_meta(get_the_ID(),'_wp_page_template','page-name.php'); you may need to implement it elaborately for all packages/files. However, we will be happy if you return to our PRO member club. Please kindly check.

Thank you and regards