Nayeem Riddhi

Hi,

Which shortcode you are using? generally, you can use order_by="title" for ordering them by name. please check

Thanks.

It is working fine from here, can you please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Which version you are using? can check the updated version? https://www.wpdownloadmanager.com/download/advanced-tinymce-button/

Thanks.

Hi,

I can’t able to login now. please check…

Thanks.

Hi,

I have checked one of your packages, the download button is showing, can you give further elaboration,

please check…

Hi,

Can you refer to the package link? I shall check that.

Thanks.

Which shortcode are you using, please let me know.

Thanks.

Hi,

Have you checked this option Downloads > Settings > Basic > Access setting > When the user is not allowed to download > Hide Everything. it is based on the Allow Access option. please check and let me know.

Thanks.

Hi,

Can you more clarify about backoffice?

Thanks.

Hi,

I have checked that all your functionality is working fine. After registration, it redirects to the login form, after login, it redirects to the user dashboard, you also find the shortcode there below the user dashboard portion. the https://www.lct.co.uk/wp-admin/post.php?post=10701&action=edit

thanks.

Hi,

Does the tab function work now? I was able to log in your site, can you able to give the unyson Tab page link, what more issues are you facing? please let me know, I will try to reply as soon as possible.

Thanks.

Can you give the package link? I have created a new package one, but it is not giving the correct page template. there might be changed in single-wpdmpro.php. please let me know.

Thanks.

Hi,

Please give your site URL, please.

Thanks.

Hi,

If you are using Single Domains Plans You have one license key. you can remove it, add another site for activated license plugin.

Thanks.

Hi,

You can check the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/, here the template tag [tags] is available. you can also use it in your page template. please check…

Thanks.

Hi,

Please contact support@wpdownloadmanager.com any payment related issue. If you face any problem with add on or plugin in the future, please feel free to open ticket here.

Thanks.

Hi,

For this, you can check these two docs,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Thanks.

It may need FTP credentials for checking where the conflict is occurring for the plugin. For now,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Yes, it is a good choice, you can upgrade to the 2-5 site option on your earlier payment. If you are facing any trouble with a payment issue, please contact support@wpdownloadmanager.com.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

The double opt-in process includes two steps. In step 1, a potential subscriber fills out and submits your online signup form. In step 2, they’ll receive a confirmation email and click a link to verify their email, which is added to your Mailchimp audience.

If you turn off double opt-in, you can uncheck it from WPDM Mailchimp settings for working the function.

Thanks.

Sorry for your patience, can you check this package, https://thefamilyway.com/download/wpdm-test/, It completely eliminates the message after downloading the message, “Enter Your Hospital Password to Download”. please let me if there any further issue.

Thanks

Hi,

You can check the add on doc, https://www.wpdownloadmanager.com/download/mailchimp-subscription/,

It is available in the pro version.

Thanks.

Hi @raunhar,

You can use widgets > WPDM Search widget in your theme or have to change the search query of your default theme.

Thanks.

Hi,

Are you talking about the featured image which I have attached in this reply?

do you want to change this image background color?

Thanks.