Nayeem Riddhi

Hello,

Updated it again now. you may check now.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You will find in add on description that,

No need to purchase separately. Added as a core feature with WordPress Download Manager Pro

It has been added to the Downloads > Asset Manager option.

Thanks.

Hi,

There can be an issue with

Access Settings: When user is not allowed to download:

option. or others can also cause the problem. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

There maybe remained conflict with your site other plugins or also can be theme conflict within the script. you can also check them enabling/disabling the plugins. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

I think the error coming from

taxonomy-wpdmcategory.php

specifically. I shall back to you soon checking the issue.

BTW,

Can you provide temporary FTP credentials in a private reply for checking it in safety purpose

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hi,

Have you the checked email templates from Downloads > Templates > Email Template, there is an option for editing those email from the admin panel. however, which email template do you want to adjust? let me know.

Thanks.

Which size and color do you want? please describe in the details. I will try to adjust your options.

Thanks.

OK, now got your issue, do you want to set a default role while uploading and publishing from a frontend like you want to setAll Visitors or Administrator role. let me know.

thanks

Hi,

Please see the attached image, I think this is your site

,

plugin in older version, also i can’t able to activate it. please let me know.

Thanks.

You are in the default theme now, however, I have just uploaded bootstrap-chosen.css.map file in the corresponding folder. you can check it now also.

Thanks.

Hi,

Can you provide your temporary FTP credentials for checking the issue in a safety mode? let me know.

Thanks.

Hello,

I was checking for resolving the issue. you may be uninstalled the plugin now. I am looking to give you a solution. please have patience.

Thanks.

Hi,

Thanks for your having patience, I have just adjusted sorting using the below code putting in your theme functions.php

add_action( 'pre_get_posts', 'wpdm_sort_staff_cat' );
function wpdm_sort_staff_cat( $query ) {
        if ( $query->is_tax() || $query->is_post_type_archive('wpdmpro') ) {
            $query->set('orderby', 'title');  
            $query->set('order', 'desc'); 
               
    }
}

Thanks.

Sorry for some late. Yes, possible, Please, give your temporary wp-admin login details in a private reply for the adjustments and also the search result page URL.

Thanks.

Ok, bring back to the settings to Bootstrap 4, give the page URL, I shall try to give you an alternative solution.

Check if there any redirection plugin you have installed or override URL’s redirection with htaccess

Thanks.

Hi,

I have checked on your issue. I think there may be a conflict with any plugins of your site or maybe conflict with any script within your theme. you can check them enabling/disabling the plugins also you can check it by switching to other themes.

let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Template tag with [thumb] is working fine. But, custom height and width like [thumb_WxH] is not working. I have seen that you are using an old version of WPDM, can you try to update it to the latest version. You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from theDownloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

You can put this below code in your theme functions.php for hiding media file protection option

add_action('admin_head', 'hide_media_protect_wpdm');

function hide_media_protect_wpdm() {
  echo '<style>
   .w3eden.media-access-control-container {
    display: none;
}
  </style>';
}

let me know,

Thanks.

Hi,

Have you created them from Downloads > Templates admin panel or they were manually created from scratch?

Hi,

I am making the adjustments, in the meantime, please, give your temporary wp-admin login details in a private reply for the adjustments.

Thanks.

I think there may be creating a conflict one of the plugins of your site. also can be conflicted with the theme script. you can enable/disable the plugins also can switch to other themes.

Thanks.