Forum Replies Created
Hi,
What type of problem you are facing? let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Please follow these steps below for updating the Plugin for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
I can’t able to see/access the wp-config.php file. I have provided a screenshot for this, the file should be between this folder. And the error should be more descriptive if you already set this.
Hi,
Have you installed and activate the WPDM plugin on your site? let me know.
Thanks.
Glad to hear this 🙂
Hi,
Your FTP credentials are not working properly only giving a folder \ path. please recheck your credentials created correctly with the right path
Hello,
Are you talking about, Must Agree with Terms lock option is not working from your side. let me know.
Thanks.
Hi,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
You can knock here for your customized requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.
Thanks.
Hi,
You can use Select files option. Though there is also available beta version too.
Thanks.
By default, we have not such like features, but we have an add on named, https://www.wpdownloadmanager.com/download/wpdm-default-values/, you can bulk apply for allowing role access of all packages. However, we can also give you custom services, for that, you have to knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thanks.
Hello,
Sorry for some late. Can you make define( 'WP_DEBUG', false ); to define( 'WP_DEBUG', true); from your wp-config.php file. I have not enough access to make it true. The file resides in wp-config.php WordPress installation main folder. I have to see what type or where the error is coming from.
Thanks.
Hi,
You shall find the membership plan option under every package settings, please check
Yes, if you have already purchased the WPDM PRO plugin. you will find an option in package settings > lock option like the image.
Thanks.
Yes, you shall find it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please login and download it from here.
Which typography section. I think it will prevent consume the time before fixing the problem
Hi,
I can’t able to log in. It is frequently redirecting me to the jetpack page. please check
Thanks.
I have checked your issue. Does the problem happen recently? Have you added additional style/script in your theme recently? The problem just disappeared when you shall switch the theme to other themes. It needs to check one by one script where this makes the conflict if you don’t have added additional script recently. Need temporary FTP credentials for that process. let me know.
Thanks.
Ok, if it is not possible, please try to adjust style/scripts from Downloads > Settings > User Interface, or you can also switch bootstrap version.
Thanks.
Hi,
The settings need to check from backend,https://consilium-events.com/wp-admin, but I can’t log in with this credentials, saying,
You don’t have access to this page, contact the website administrator.
please check
Hi,
I need backend/wp-admin access too. it is saying,
You don’t have access to this page, contact the website administrator.
please check
Hi,
We have found the issue, it will be adjusted with the next quick update within tomorrow.
Thanks.
Hello,
Your credentials are not working. check it again
Please use the IMG option for attaching a screenshot here.