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Nayeem Riddhi

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Viewing 25 posts - 1,726 through 1,750 (of 19,394 total)
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Oct 29, 2024 at 8:55 am in reply to: Problem with the advanced access control plugin #200770

Nayeem Riddhi
Moderator

Can you please check the error log or share the error related to WPDM? Please kindly check.

Thank you and regards

Oct 29, 2024 at 8:46 am in reply to: Problem with the advanced access control plugin #200768

Nayeem Riddhi
Moderator

Are you facing new any issue? Please kindly share the related URL too. Please kindly check.

Thank you and kind regards

Oct 29, 2024 at 4:39 am in reply to: “No preview available” #200761

Nayeem Riddhi
Moderator

Have you tried this process? Enable/disable other plugins or switching theme? Please kindly check and let me know.

Thank you and kind regards

Oct 29, 2024 at 3:41 am in reply to: Error when activating plugin #200760

Nayeem Riddhi
Moderator

Hello Jason Cooke,

Hope you are well. And sorry for the inconvenience. Can you please let me know which plugin and version you are trying to activate? Please kindly check and let me know.

Thank you and kind regards

Oct 28, 2024 at 4:47 pm in reply to: Private Message bug #200754

Nayeem Riddhi
Moderator

Hello Stephan Lallement,

Hope you are well. And sorry for the inconvenience. It may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Oct 28, 2024 at 12:41 pm in reply to: Problem with the advanced access control plugin #200750

Nayeem Riddhi
Moderator

Please knock me here within tomorrow if any information not you get. Please kindly check.

Thank you and regards

Oct 28, 2024 at 12:39 pm in reply to: Activated plugin not visible in WordPress sidebar #200749

Nayeem Riddhi
Moderator

Hello Paul Woodger,

Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 28, 2024 at 11:23 am in reply to: Guest Checkout #200747

Nayeem Riddhi
Moderator

Hello Christian MacGregor,

Hope you are well. Thanks for writing to us.

For Go to Guest Download Page, please set the Guest Order Page as I image attached,

screenshot-55

And when Payment is completed through Paypal, please set the page as I image attached from Payment tab

screenshot-54

Please kindly check and let me know.

Thank you and regards

Oct 28, 2024 at 10:57 am in reply to: Problem with the advanced access control plugin #200739

Nayeem Riddhi
Moderator

I shall try to update you when any update news available. Please have patience and regards.

Thank you and regards

Oct 28, 2024 at 10:49 am in reply to: Problem with the advanced access control plugin #200737

Nayeem Riddhi
Moderator

I have found the issue with Premium Packages – Sell Digital Products Securely add-on. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Oct 28, 2024 at 9:52 am in reply to: Problem with the advanced access control plugin #200733

Nayeem Riddhi
Moderator

I have checked your issue and also reproduced it in our testing site. It is working as expected in our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. If you permit me, I can’t also check this process. Please kindly check and let me know.

Thank you and kind regards

Oct 28, 2024 at 8:29 am in reply to: Problem with the advanced access control plugin #200731

Nayeem Riddhi
Moderator

Hello,

Your shared credentials are not working. Please kindly check.

Thank you and kind regards

Oct 28, 2024 at 4:45 am in reply to: Cannot close account #200728

Nayeem Riddhi
Moderator

Hello Cameron Colson,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This . Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Oct 27, 2024 at 6:28 am in reply to: Quick Question on Full Access Pack #200717

Nayeem Riddhi
Moderator

We have refunded you the other purchases. Please kindly check and let us know, if you have any more queries.

Thank you and kind regards

Oct 27, 2024 at 4:03 am in reply to: Memberships / Subscription question #200713

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Oct 27, 2024 at 12:14 am in reply to: Email Lock + User Registration Modal #200711

Nayeem Riddhi
Moderator

Hello,

As our product working properly. We can’t able to move to refund. I hope you have understood. Please kindly check.

Thank you and regards

Oct 26, 2024 at 2:38 pm in reply to: Import csv to change password not working #200709

Nayeem Riddhi
Moderator

If package name and files name become conflict then you can keep a small difference between file and package name. And for import logs we have not such feature now, please kindly let us know how can we help you more.

Thank you and kind regards

Oct 26, 2024 at 9:08 am in reply to: Memberships / Subscription question #200705

Nayeem Riddhi
Moderator

You can create plans as I image attached, they can be free, pro, also can have for certain time with renewal,

screenshot-52

And you can also assign them to packages, thus after subscribe on them users can access to the packages as I image attached,

screenshot-53

Please kindly check and let me know if you have any queries

Thank you and kind regards

Oct 26, 2024 at 8:26 am in reply to: Quick Question on Full Access Pack #200703

Nayeem Riddhi
Moderator

If you have the capability to purchase full access, please purchase it. We shall refund you the other purchases. Please kindly check.

Thank you and regards

Oct 26, 2024 at 8:24 am in reply to: Memberships / Subscription question #200702

Nayeem Riddhi
Moderator

Hello HappyHelper,

Hope you are well. Thanks for writing to us. Can you please let me know are you using this plugin https://www.wpdownloadmanager.com/download/wp-pro-membership/? Please kindly check and let me know.

Thank you and kind regards

Oct 26, 2024 at 4:38 am in reply to: Can’t search this forum, can’t upload Google Drive Docs #200699

Nayeem Riddhi
Moderator

You can also check login with my shared credentials. It is working properly here. Please kindly check.

Thank you and kind regards

Oct 26, 2024 at 4:36 am in reply to: “No preview available” #200698

Nayeem Riddhi
Moderator

The feature is working properly on our testing site with the latest version, I think it may have a conflict between your plugins or theme. Can you please enable/disable other plugins for checking, you may also switch theme to another for checking. If you permit me , I can also check it. Please kindly check and let me know.

Thank you and kind regards

Oct 26, 2024 at 3:57 am in reply to: Quick Question on Full Access Pack #200696

Nayeem Riddhi
Moderator

I have back with information from our team authority that if you purchase full access package we shall refund your 2 previous orders. Please kindly check and let us know.

Thank you and kind regards

Oct 26, 2024 at 2:52 am in reply to: Quick Question on Full Access Pack #200695

Nayeem Riddhi
Moderator

Hello HappyHelper,

Hope you are well. Thanks for writing to us. I have already forwarded your request to our team authority. Thanks for your appreciation.

Thank you again and kind regards

Oct 25, 2024 at 2:04 pm in reply to: Problem with the advanced access control plugin #200687

Nayeem Riddhi
Moderator

Hello Antonio Bernardo,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Viewing 25 posts - 1,726 through 1,750 (of 19,394 total)
1 2 3 … 69 70 71 … 774 775 776