Forum Replies Created
Hello Glenn Davila,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Les McLaughlin,
Hope you are well. Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file, if it works for you. Please kindly check and let me know.
Thank you and regards
Glad to hear about your solution. However, for the issue I hope Our developers should check it in details and adjust as yours requirements. Please kindly check.
Thank you and regards
If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Laura Miner,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
The PHP code doesn’t run on HTML editor, i have just removed them. please kindly check again.
Thank you and regards
Please kindly share the issue related URL.
Thank you
Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check and let me know.
Thank you and regards
Hello Marcel,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can also try above solution.
Thank you and regards
For exe file type issue, Please kindly
use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check.
Thank you and regards
Please kindly update the plugin(v 6.7.5), thus I hope your issue may be resolved. Please kindly check.
Thank you and regards
Sorry for the inconvenience. For zip file it should work, however, for exe file type, We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconveneince. Please kindly let me know if you are using the free/Pro version, please kindly check and let me know.
Thank you and regards
While trying to login this message appearing as i Image attached,
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However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and regards
Hello Tom Blahovici,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Please kindly open your topic on Free or Pro forum. Please kindly check.
Thank you and kind regards
Can you please try WP default registration if it is a bug from WP. Please kindly check.
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If you want to keep running WPDM packages in both Shop or Sites. The two sites need to active the Download Manager Plugin. I hope you have understood. Please kindly check and let me know if you have any more queries.
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Username are unique. But First Name and Last Name can be double or many for the same. I hope you have understood. Please kindly check.
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You can edit/create new template with PHP code following this doc, https://www.wpdownloadmanager.com/doc/template-files, on editor the PHP may not work as expected. Please kindly check.
Thank you and kind regards