Forum Replies Created
The issue has been fiexd and updated the verion of add-on. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Can you please kindly check your log error/info details if there any issue related WPDM? Please kindly check.
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Can you please setup PHP error log from your this page, https://museodiocesanoprenestino.it/wp-admin/index.php, thus we can check the issue what happening related to WPDM? Please kindly check.
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You can continue your discussion with your another ticket. Please kindly check.
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Hello K. Latham,
Hope you are well. Thanks for writing to us. This can be your site issue. You can use a better cache plugin and also use the latest version of WPDM. Please kindly check.
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Ok, glad to hear this. Can you please let me know if you are facing any issues more? Please kindly check.
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Can you please share which usernames it is happening, thus i can check it elaborately. Please kindly check.
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Please kindly adjust page link from Downloads > Settings > Frontend Access > User Dashboard > Dashboard Page, I have already adjusted a page, you can choose yourself too. Please kindly check.
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I have tried from test_nayeem username, It is working properly as expected from your site. Can you please kindly check again? Please kindly check.
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I have tested here, https://2mag.de/download/wpdm-test/, it is working as expected, not sending any mail. Please kindly check and let me know.
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Hello Mordy Rubin,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Brittany Langevin,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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You are welcome.
Please kindly check now. I have adjusted from Downloads > Settings > General > Open in browser enabled, thus I hope it is working expected as per your requirements. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Can I do the test for somewhile? Please kindly check.
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I can test disabling plugin/switching theme for 10-15 minute for finding if there any issue exist. Please kindly check.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this. Please kindly check.
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I think the slug is causing the issue if it not be changed then the issue might not be arisen. Please kindly check.
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I think there is conflict between your plugins, so it may be conflting. You can disable one by one other plugins for testing if there any conflicts. please kindly check.
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Your previous credentials are not working. Please kindly reactivate it again.
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I have updated information from our team that the issue will fixed on the next update. Please kindly check.
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Hello Benjamin Hurley,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Chelsea Profit,
Hope you are well. I have checked that the topic already marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.
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