Nayeem Riddhi

Hi,

Have you enable your debug mode true like define( 'WP_DEBUG', true ); in wp-config.php file. please let me know.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hello @playhiroshima,

Please open a separate ticket for your issue, please. I shall try to look into your issue.

Thanks.

Hi,

You can check this add on and it is free, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/

Thanks.

Which PHP version you are using? please let me know.

Thanks.

Can you please try from Download > Settings > User Interface switching bootstrap version? please let me know, if it helps you.

Thanks.

I have checked the icon extension. The icon extension is not an image extension. It is showing the zip extension so that it is not showing a related file image/icon.

Thanks.

Hi,

Which version you are using? it is working fine from my side. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Can you elaborate on your query, please? what is the relationship between height and length of the image-size and Dropbox file – preview. please let me know.

Thanks.

You can change the Message After Submit, I have adjusted it with demo text as the image attached, you can place the text as your requirements.

Thanks.

Hi,

Please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you.

Thanks.

Everything is working fine now. I have adjusted some settings from Downloads > Settings > Frontend Access as I image attached

please check here, http://www.4uengineering.com/wpdm-test/

Thanks.

Just checking…

Thanks.

Please share your package URL for watching how you have adjusted. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Hi,

It is very easy. If you can’t you can also see this article, https://www.wpdownloadmanager.com/how-to-build-your-email-list-faster/, moreover nothing helping please, give your temporary wp-admin login details in a private reply for checking the issue and making a demo for you.

Thanks.

Glad to hear this. However, I had reverted the code. BTW, you can also reinstall the plugin. it will not harm your data.

Thanks.

Hi,

Please use the alternative shortcode here, I have used this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, and it is working fine here.
https://www.educateoutside.com/wpdm-test-packages/

Thanks.

If you are using the older version. It needs to be updated with the latest version for being compatible with the latest WordPress and PHP versions. Unless it shouldn’t be worked.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

It should be items_per_page instead of item_per_page. I have fixed it on your side. Now everything is working fine. please check.

Thanks.

I have talked with our senior developer regarding this issue, soon you shall get an update.

Thanks.

By default, it is not possible. But it can be done through customizing the code. BTW, it is an easy process you just have to remove All Visitors pressing one time while uploading files.

Thanks.

It is some kind of different interface from here to yours. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.