Home / Topics / Download Manager Free / Purchase Order Status stuck on processing.

Purchase Order Status stuck on processing.

Viewing 8 posts - 1 through 8 (of 8 total)
Aug 28, 2020 at 1:40 am #135225

Alex Rey
Participant

Hi
I seem to have a similar problem to others.
I’m trying to test payment/download options using paypal sandbox account.
After the payment goes through, I am redirected back to the site but have to log back in. Then the order is always showing as ‘processing’.
I can complete the order as an admin manually in the orders section but want it to be automatic.
Thanks in advance for any help.

Sep 5, 2020 at 5:36 am #135819

Nayeem Riddhi
Moderator

Can you follow this doc, https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/ and then please let me know if it solves your problem

Thanks.

Sep 7, 2020 at 11:42 am #135913

Alex Rey
Participant

Thanks for your reply.

Now, after the transaction on paypal, on returning to the the cart page, there is a ‘Completing Order’ message with a spinning icon, but it never completes.

Sep 9, 2020 at 9:15 am #136071

Nayeem Riddhi
Moderator

Maybe some settings adjustments mismatch. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Sep 9, 2020 at 11:57 am #136078

Alex Rey
Participant
This reply has been marked as private.
Sep 15, 2020 at 2:26 am #136365

Nayeem Riddhi
Moderator

Sorry for back late to you. However, the issue has been solved. It was related to your site protocol HTTP and HTTPS, it was before HTTP in the general settings as I image attached, now I have changed it to HTTPS, for HTTP it was blocking for redirecting page.

Image 2020-09-15 at 8.22.34 AM

Now everything is working fine.

Thanks.

Sep 16, 2020 at 7:21 am #136456

Alex Rey
Participant

Thank you so much Nayeem, much appreciated!

Sep 16, 2020 at 7:25 am #136458

Nayeem Riddhi
Moderator

You are most welcome. we are always here for giving you services. If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Purchase Order Status stuck on processing.’ is closed to new replies.