Nayeem Riddhi

Hello,

Can you please logout-login again from your site? and try again for this issue. I hope it may get resolved.

Thanks.

Sorry for the inconvenience. I am again talking with our senior developers for the update of the issue.

Thanks.

Hello,

I have just made the page template adjusted, you can see it here, https://marketing.sswhitedental.com/wpdm-test/.

But one problem remained because you have used most of the page template Gutenor full width, but I have adjusted just in the default template. I think you are using the extra featured plugin for this Gutenor full width page template. if you can refer the related PHP file, I can also adjust it. but now it is only available in the default page template orpage.php file.

Thanks.

In WordPress plugins panel you have not installed, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/ add on. It is missing there. please check.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Are you using [file_list_extended] shortcode? please let me know

Thanks.

Can you share issue related page/package URL also?

Thanks.

Can you please share your temporary credentials in a private reply?

Thanks.

Yes, this is one of a tag of the file list. But it is not listed here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. however, we are trying to fix [file_list_extended] this shortcode.

Thanks.

Glad to hear that, your problem has been resolved.

Thanks.

I have understood your problem,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on package settings,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you have understood.

Thanks.

If layout breaks, You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

There is no special tag for your Formidable Form plugin. but we have for Gravity Forms. it is needed special customization for your requirements, you can better knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue and also the related page URL.

Thanks.

Okay, Thanks.

Hi,

Extremely sorry for your issue. we will try to fix it within the update.

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Hello,

Your problem has been solved. the problem was not our plugin but with your theme issue. you have checked the option as I image attached,

now it has been unchecked, everything is working fine.

Thanks.

Please check now, I have updated the live form plugin. I have tested here, https://www.nra.co.za/download/wpdm-test-2/. it is working fine now.

Thanks.

Glad to hear that, your problem has been solved.

Thanks.

Please see the attached the image,

hope you shall get help.

Thanks.

we have found the [file_list_extended] issue. soon you shall get an update.

Thanks.

You can use our Asset Manager beta version or you can also use it, https://wordpress.org/plugins/wp-file-manager/

Thanks.

please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade. It may need a half-hour work. you can also discuss it here.

Thanks.

Sorry for your inconvenience. please share your site URL. also the password in a private reply.

Thanks.

Sorry for the inconvenience. Please follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you. we are trying to permanently fix this issue

Thanks.