Nayeem Riddhi

Hi,

Sorry for the inconvenience.
You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Oops just checking, I think it will take time. just try to back to you.

Thanks.

Glad to hear this

Thanks.

The message basically,

Code has been sent to the email address associated with your account.

when trying to login with the associate email then it sends the auto-generated code.

hope you have understood.

Thanks.

What feature do you want in the steps, can you check the multiple files tag called [file_list]. you can also see an example here.

Thanks.

We shall try to fix the issue.

Thanks.

Are this ID’s creating for download links? please let us know.

Thanks.

Please mail support@wpdownloadmanager.com any payment or auto-renewal issue with your details order id.

Thanks.

I have checked your issue. This feature working fine from our side. I think there may be conflicting within one of your plugin or theme also be. Can check through enable/disable plugins also you can check through switching theme.

Thanks.

Hello,

You didn’t set up the App Id here as I image attached,

please set up those settings and then let me know if everything working fine.

Thanks.

please knock here with your requirements and payments in detail. https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade. I hope you shall get help.

Thanks.

Hi,

Can you check enabling/disabling scripts from Downloads > Settings > User Interface. the login is not working. please check.

Thanks.

Hi,

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Hello,

Sorry for the inconvenience. I have checked your issue in detail and I have referred the issue to our senior developer. he is checking the issue. tomorrow I shall again ask for this issue if it gets solved.

Thanks for your appreciate patience.

Extremely sorry for the inconvenience. I have transferred the issue to our senior developer. we are working on this. soon, you shall get an update. and for Select Member option, it has to have a close look with your site what may be causing the issue.

Thanks.

Everything is okay now. It was caused because of using an old version of WPDM plugin. I have updated to the latest. Now everything working fine. please check.

Thanks.

While trying to log in this message is showing,

An Authentication Code has been sent to the email address associated with your account. Look for an email with “Login Authentication Code” in the subject line.

please check

Thanks.

Sorry for the inconvenience.

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Glad to hear this.

Thanks.

Glad to hear this.

Thanks.

I have transferred the issue to our senior developer. we are working on this. soon, you shall get an update.

Thanks.

I have found the bug and the solution also. I am talking with our senior developer about this. soon you shall get an update.

Thanks.

Sorry for the inconvenience. Now everything is working fine. please check. I have the WPDM plugin to the latest version.

Thanks.

Which shortcode you are using here? I shall test from my side for watching the adjustments.

Thanks.

Previously I was logged in your site. But now, unable to login. Moreover, there is a restriction for copy-paste the password also disabled the right-click option. hearing back from you.

Thanks.