Forum Replies Created
Can you please share which usernames it is happening, thus i can check it elaborately. Please kindly check.
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Please kindly adjust page link from Downloads > Settings > Frontend Access > User Dashboard > Dashboard Page, I have already adjusted a page, you can choose yourself too. Please kindly check.
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I have tried from test_nayeem username, It is working properly as expected from your site. Can you please kindly check again? Please kindly check.
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I have tested here, https://2mag.de/download/wpdm-test/, it is working as expected, not sending any mail. Please kindly check and let me know.
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Hello Mordy Rubin,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Brittany Langevin,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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You are welcome.
Please kindly check now. I have adjusted from Downloads > Settings > General > Open in browser enabled, thus I hope it is working expected as per your requirements. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Can I do the test for somewhile? Please kindly check.
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I can test disabling plugin/switching theme for 10-15 minute for finding if there any issue exist. Please kindly check.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this. Please kindly check.
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I think the slug is causing the issue if it not be changed then the issue might not be arisen. Please kindly check.
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I think there is conflict between your plugins, so it may be conflting. You can disable one by one other plugins for testing if there any conflicts. please kindly check.
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Your previous credentials are not working. Please kindly reactivate it again.
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I have updated information from our team that the issue will fixed on the next update. Please kindly check.
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Hello Benjamin Hurley,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Chelsea Profit,
Hope you are well. I have checked that the topic already marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.
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Hello Glenn Davila,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Les McLaughlin,
Hope you are well. Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file, if it works for you. Please kindly check and let me know.
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Glad to hear about your solution. However, for the issue I hope Our developers should check it in details and adjust as yours requirements. Please kindly check.
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If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards