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Nayeem Riddhi

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Viewing 25 posts - 1,476 through 1,500 (of 19,359 total)
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Nov 22, 2024 at 2:01 am in reply to: Expired Content Message No Longer Showing #201597

Nayeem Riddhi
Moderator

I have forwarded your concern to our related team member. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Nov 22, 2024 at 1:45 am in reply to: PDF file protection isn’t working as suggested #201596

Nayeem Riddhi
Moderator

Please kindly check now. I have re-attached the image,

screenshot-87

Please kindly check.

Thank you and kind regards

Nov 21, 2024 at 3:42 pm in reply to: import export not working #201592

Nayeem Riddhi
Moderator

Please kindly share the related URLs and also please elaborate on which tabs you are trying to import. Please kindly check and let me know.

Thank you and kind regards

Nov 21, 2024 at 3:30 pm in reply to: import export not working #201589

Nayeem Riddhi
Moderator

You can compare your CSV and CSV file here, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Thus I hope your issue shall be resolved. Please kindly check.

Thank you and kind regards

Nov 21, 2024 at 3:22 pm in reply to: import export not working #201586

Nayeem Riddhi
Moderator

I have tried the sample CSV from here, https://www.wpdownloadmanager.com/doc/bulk-import/. It is working properly as expected. Please kindly check and let me know.

Thank you and regards

Nov 21, 2024 at 2:36 pm in reply to: import export not working #201583

Nayeem Riddhi
Moderator

Hello morgan,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Nov 21, 2024 at 9:30 am in reply to: pagination issue #201580

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and kind regards

Nov 21, 2024 at 5:44 am in reply to: Change URL of files so they can’t be bookmarked #201578

Nayeem Riddhi
Moderator

You can set Private Download Link Expiration Period time for the lock options as I image attached,

screenshot-86

Thus I hope your bookmark issue will be resolved. Please kindly check.

Thank you and kind regards

Nov 21, 2024 at 5:22 am in reply to: Expired Content Message No Longer Showing #201577

Nayeem Riddhi
Moderator

Our team want to check/adjust the PDF viewer issue , if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and kind regards

Nov 21, 2024 at 5:19 am in reply to: History and Stats shows wrong User #201576

Nayeem Riddhi
Moderator

This generally does not happen as usually , if you are using VPN service it can happen too. Please kindly check.

Thank you and kind regards

Nov 21, 2024 at 1:15 am in reply to: Expired Content Message No Longer Showing #201574

Nayeem Riddhi
Moderator

I have already forwarded your PDF view request to our team authority. However, for this message alter show, https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_download_expired_message/, please use this filter hook in your theme functions.php file. Please kindly check. Thanks for your appreciation.

Thank you again and kind regards

Nov 21, 2024 at 1:13 am in reply to: Front End File Uploader Files are Showing as Access Denied #201572

Nayeem Riddhi
Moderator

Please give a role or option for the Allow Access option while saving or updating package. Thus I hope it will resolve your issue. Please kindly check.

Thank you and kind regards

Nov 21, 2024 at 1:10 am in reply to: History and Stats shows wrong User #201570

Nayeem Riddhi
Moderator

Hello Jay Adams,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Nov 21, 2024 at 1:08 am in reply to: PDF file protection isn’t working as suggested #201569

Nayeem Riddhi
Moderator

Hello Josh Rudzek,

Hope you are well. Thanks for writing to us. You can disable these options from Downloads > Settings as I image attached,

screenshot-85

Thus, I hope it may resolve your issue. Please kindly check and let me know.

Thank you and kind regards

Nov 20, 2024 at 3:20 pm in reply to: pagination issue #201560

Nayeem Riddhi
Moderator

I have forwarded your concern to our team member. Thanks for your appreciation.

Thank you and kind regards

Nov 20, 2024 at 1:51 pm in reply to: Export / Import downloads? #201557

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Nov 20, 2024 at 1:35 pm in reply to: Export / Import downloads? #201555

Nayeem Riddhi
Moderator

Hello Kevin Gregson,

Hope you are well. For exporting you can follow the Tools > export/import feature of the WordPress native feature. Please check and let me know if you have any queries.

Thank you and regards

Nov 20, 2024 at 12:04 pm in reply to: Linked data sheets in DMP #201552

Nayeem Riddhi
Moderator

Our developer can help you for making the connection and give you a custom service. Please kindly check.

Thank you and kind regards

Nov 20, 2024 at 12:02 pm in reply to: Download Manager – can’t save settings #201551

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Nov 20, 2024 at 10:47 am in reply to: Download Manager – can’t save settings #201548

Nayeem Riddhi
Moderator

I able to save settings with your provided credentials fromDownloads > Settings > Enable Archive Page. Please kindly check now.

Thank you and kind regards

Nov 20, 2024 at 8:36 am in reply to: Linked data sheets in DMP #201541

Nayeem Riddhi
Moderator

Hello Lina Christmann,

Hope you are well. If you want to take custom upgrade or service from WPDM, you can take custom upgrade services from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

Nov 20, 2024 at 5:04 am in reply to: Display Attachments in a Package Individually #201539

Nayeem Riddhi
Moderator

If you want different in style for your shortcode you can customize the link templates if you are using PRO version of WPDM. Please kindly check.

Thank you and kind regards

Nov 20, 2024 at 5:01 am in reply to: Expired Content Message No Longer Showing #201538

Nayeem Riddhi
Moderator

Expired package message is showing properly from our testing site here, https://wpdmpro.w3eden.com/download/expired-package-2. I think there might be an issue with your site settings. Please kindly check.

Thank you and kind regards

Nov 20, 2024 at 4:56 am in reply to: Can I auto close the “captcha file lock” modal after the file is downloaded? #201537

Nayeem Riddhi
Moderator

Hello Josh Rudzek,

Hope you are well. Thanks for writing to us. This is not ready feature. However, you can also take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

Nov 20, 2024 at 4:39 am in reply to: Change URL of files so they can’t be bookmarked #201536

Nayeem Riddhi
Moderator

Hello Josh Rudzek,

Hope you are well. Thanks for writing to us. You can change Package URL Base as I image attached from Downloads > Settings

screenshot-84

However changing URL base daily basis automatically may need to take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

Viewing 25 posts - 1,476 through 1,500 (of 19,359 total)
1 2 3 … 59 60 61 … 773 774 775