Forum Replies Created
Please kindly share your CSV file, thus I can check it. Please kindly check.
Thank you and kind regards
Your credentials are not working. Please kindly check.
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The credentials are not working. Our products are running on other site properly as expected. You may facing with PHP version issue. Please kindly check.
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Sorry again. I have informared about the features what you were asking, you didn’t provided information this option is not working, thus we can move forward. Please kindly check.
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Please kindly let us know which feature is not working. We shall try to assist you.
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If you are administrator please allow administrator role too from Allow Access, and then change page template, I hope you may sure see the effect and the options. Please kindly check.
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Sorry again. Please kindly check the features, settings again I have shared which you want. And generally we don’t provide refund if our plugin is working which we advertised. Please kindly also check the refundly policy here, https://www.wpdownloadmanager.com/terms-and-conditions/, which you are trying. Please kindly check.
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Please kindly share the login URL too.
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Hello Sojah Enta10ments,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.
Thank you and kind regards
If you are not giving access from Package Setting > Allow Access option you should see the warning message You are not allowed to download and for not watching the Download button maybe it is your page template issue, please change page template to another I hope you should see the Download Option. Please kindly check.
Thank you
I have checked from this file, it seems to working properly as expected, I have tried giving access to administator and changing page template. https://sandtosalt.com/download/rudderles-sailing-posters/, please kindly check.
Thank you and regards
Please kindly check the option settings from Downloads > Edit your package > Package Settings > Lock Options > Enable Password Lock also the settings from Downloads > Settings > General > Access Settings > When user is not allowed to download > Hide Everything option. Please kindly check and let me know.
Thank you and regards
Hello Anne Clifford,
Hope you are well. Thanks for wrting to us. You can check the settings from Downloads > Settings > PDF Stamper > Font & Text Styles > Select Font option. Please kindly check and let me know.
Thank you and kind regards
Hello Anna Nguyen,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
You can try <a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download </a> this instead of [download_link] on your page/link template. Please kindly check.
Thank you
This is also not working. Can you please kindly check?
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Hello GuidoM,
Hope you are well. Are you trying to disallow WPDM crawling by the Search Engine? Please kindly check and let me know
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Your shared credentials are not working. Please kindly check.
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Can you please kindly elaborate on your requirements. I shall try to help you.
Thank you and regards
Hello gemma newman,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The wpdmapc_orderby function is resided on wpdm-archive-page/src/init.php file. If you can’t modify or edit the function you can give the requirements then I may can try. Please kindly check.
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Glad to hear this. Do you want additional order option here? Please kindly check and let me know.
Thank you and regards
Please kindly explore the doc. For giving new page template you can check this doc, https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/, and for assigning lock options to packages you can check this doc, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/, please kindly check.
Thank you
You can customize the package page template and remove the download button. Please kindly visit Downloads > Templates > Page Templates. please kindly check.
Thank you
Hello Carol Kirkpatrick,
Hope you are well. Can you please elaborate more on your issue? Where do you want to keep preview/view option? Please kindly check.
Thank you