Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,326 through 1,350 (of 19,348 total)
in reply to: Login Page Error #202106

Nayeem Riddhi
Moderator

Please kindly share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Login Page Error #202104

Nayeem Riddhi
Moderator

Hello Massimo,

Hope you are well. Thanks for writing to us. Are you using this add-on too? https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. Please kindly check and let me know.

Thank you and kind regards

in reply to: PDF Gallery not previewing Excel Files #202102

Nayeem Riddhi
Moderator

Can you please clear your site cache if it get resolves. If the issue persists, please share the related URLs thus I can forward it to our developer. if possible, please also give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Email WPDM for multi language site #202100

Nayeem Riddhi
Moderator

We are checking the approval email password issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Membership Plugin #202099

Nayeem Riddhi
Moderator

Hello Chelsea Profit,

Hope you are well. Yes, it is possible with the PRO membership plugin, https://www.wpdownloadmanager.com/download/wp-pro-membership/. Please kindly check and let me know.

Thank you and kind regards

in reply to: Can’t Access Pro after Renewal #202097

Nayeem Riddhi
Moderator

We have fixed your issue. Please kindly check now.

Thank you and kind regards

in reply to: Email WPDM for multi language site #202089

Nayeem Riddhi
Moderator

Does the password showing issue here too, https://gmg.likesrl.com? Please kindly check and let me know.

Thank you


Nayeem Riddhi
Moderator

Hello etc,

Hope you are well. Thanks for writing to us. If you are using PRO version,you may have a option When File Already Exists > Overwrite as I image attached,

screenshot-107

Using this option, I hope it will resolve your issue. Please kindly check.

Thank you and kind regards

in reply to: Updated translation file not working correctly #202078

Nayeem Riddhi
Moderator

You can use a free translation plugin from WordPress repository. Thus I hope it will work properly for you.

Please kindly check.

Thank you and regards

in reply to: Email WPDM for multi language site #202067

Nayeem Riddhi
Moderator

I have forwarded your customization service request issue to our team. Please kindly check and let me know if you have any queries.

Thank you and kind regards

in reply to: Remove Expired Packages #202065

Nayeem Riddhi
Moderator

Hello STELCO IT,

Hope you are well. Are you using any shortcode available in WPDM or want to get a customized service? Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

I have only added modification in templates for tabs, not added any adjustment elsewhere. Please kindly check and let me know if have any queries.

Thank you and regards

in reply to: Updated translation file not working correctly #202051

Nayeem Riddhi
Moderator

Hello Aslak Susi,

Hope you are well. Are you using any translation plugin? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Subscribers and Mailerlite #202048

Nayeem Riddhi
Moderator

For registered user, you shall get the all users details from WP-Admin> Users > All Users section and for WPDM registration you shall find here what it has, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/. Please kindly check.

Thank you

in reply to: Subscribers and Mailerlite #202046

Nayeem Riddhi
Moderator

Ok, let me know how can I help with any feature information or support help. Please kindly check.

Thank you

in reply to: Subscribers and Mailerlite #202044

Nayeem Riddhi
Moderator

No it is not available feature now, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and kind regards

in reply to: Subscribers and Mailerlite #202042

Nayeem Riddhi
Moderator

You want to make mailing list with your registered users in the WPDM environment. It may require customization of the code. You may knock here with your requirements here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

in reply to: Subscribers and Mailerlite #202040

Nayeem Riddhi
Moderator

The Subsciber section for package email lock, google lock and linkedin lock download users, for more details, you can check the detail here,

Lock Options

Please kindly check and let me know.

Thank you and kind regards

in reply to: PDF Gallery not previewing Excel Files #202037

Nayeem Riddhi
Moderator

Please kindly download the latest version from your account, version 3.1.3 has been released for PDF viewer, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, Download the latest version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Hello tamerax,

Hope you are well. And sorry for the inconvenience. Please kindly share the order IDs and your related account thus we can check the issue further. Please kindly check and let us know.

Thank you and regards

in reply to: PDF Gallery not previewing Excel Files #202032

Nayeem Riddhi
Moderator

You are welcome. Please let me know, if you have any more queries.

Thank you and kind regards

in reply to: Display Attachments in a Package Individually #202031

Nayeem Riddhi
Moderator

For no downloads found text change , please add a param in your shortcode not_found="your messgaes" .Thus, I hope it will work for you. Please kindly check and let me know if it works for you.

Thank you and regards

in reply to: PDF Gallery not previewing Excel Files #202028

Nayeem Riddhi
Moderator

Sorry for the confusion. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Stats missing info – pulling “Guest” user #202026

Nayeem Riddhi
Moderator

You are welcome. Please kindly let me know if you have any more queries.

Thank you and regards

in reply to: PDF Gallery not previewing Excel Files #202024

Nayeem Riddhi
Moderator

PDF Viewer update version has come with fix. Please update your copy to the latest. Please kindly check.

Thank you and regards

Viewing 25 posts - 1,326 through 1,350 (of 19,348 total)