Please kindly share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Massimo,
Hope you are well. Thanks for writing to us. Are you using this add-on too? https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. Please kindly check and let me know.
Thank you and kind regards
Can you please clear your site cache if it get resolves. If the issue persists, please share the related URLs thus I can forward it to our developer. if possible, please also give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
We are checking the approval email password issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Chelsea Profit,
Hope you are well. Yes, it is possible with the PRO membership plugin, https://www.wpdownloadmanager.com/download/wp-pro-membership/. Please kindly check and let me know.
Thank you and kind regards
We have fixed your issue. Please kindly check now.
Thank you and kind regards
Does the password showing issue here too, https://gmg.likesrl.com? Please kindly check and let me know.
Thank you
You can use a free translation plugin from WordPress repository. Thus I hope it will work properly for you.
Please kindly check.
Thank you and regards
I have forwarded your customization service request issue to our team. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hello STELCO IT,
Hope you are well. Are you using any shortcode available in WPDM or want to get a customized service? Please kindly check and let me know.
Thank you and kind regards
I have only added modification in templates for tabs, not added any adjustment elsewhere. Please kindly check and let me know if have any queries.
Thank you and regards
Hello Aslak Susi,
Hope you are well. Are you using any translation plugin? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For registered user, you shall get the all users details from WP-Admin> Users > All Users
section and for WPDM registration you shall find here what it has, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/. Please kindly check.
Thank you
Ok, let me know how can I help with any feature information or support help. Please kindly check.
Thank you
No it is not available feature now, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
Thank you and kind regards
You want to make mailing list with your registered users in the WPDM environment. It may require customization of the code. You may knock here with your requirements here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and kind regards
The Subsciber section for package email lock, google lock and linkedin lock download users, for more details, you can check the detail here,
Please kindly check and let me know.
Thank you and kind regards
Please kindly download the latest version from your account, version 3.1.3 has been released for PDF viewer, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, Download the latest version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. Please kindly check.
Thank you and regards
Hello tamerax,
Hope you are well. And sorry for the inconvenience. Please kindly share the order IDs and your related account thus we can check the issue further. Please kindly check and let us know.
Thank you and regards
You are welcome. Please let me know, if you have any more queries.
Thank you and kind regards
For no downloads found text change , please add a param in your shortcode not_found="your messgaes"
.Thus, I hope it will work for you. Please kindly check and let me know if it works for you.
Thank you and regards
Sorry for the confusion. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
You are welcome. Please kindly let me know if you have any more queries.
Thank you and regards
PDF Viewer update version has come with fix. Please update your copy to the latest. Please kindly check.
Thank you and regards