Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,251 through 1,275 (of 19,336 total)

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Jan 1, 2025 at 4:59 pm in reply to: i have some questions #202321

Moderator

Hello Ibrahim Ahmed,

Hope you are well.

For #1, Can you please elaborate more? please kindly share the related URL. If possible please give your temporary wp-admin login details in a private reply to check the issue?

For #2, If you are using Download PRO, you can customize the template and add share links or buttons

For #3, please kindly check this add-on for your requirement, https://www.wpdownloadmanager.com/download/wpdm-default-values/

For #4, Please kindly check this article, https://www.wpdownloadmanager.com/how-to-disable-comments-in-wordpress/

For #5, For this issue we are checking, I am going forward it to our related team authority.

For #6, Please from this directory wpdm-premium-packages\templates\checkout-cart\cart-form.php remove the Quantity column, also backup the file following this article, https://www.wpdownloadmanager.com/doc/template-files/

For #7, You can use the v2 version now, if it works properly from your site.

For #8, Can you please elaborate more? please kindly share the related URL.

For #9, You can check this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/.

Please kindly check and let me know.

Thank you and regards

Jan 1, 2025 at 5:15 am in reply to: Stats missing info – pulling “Guest” user #202317

Moderator

I have requested from our team that, Please kindly share some package URLs that are pulling guest users, so we can check if there’s any issue with the URLs, as we haven’t made any changes since it was fixed back in September. Please kindly check.

Thank you and kind regards

Dec 31, 2024 at 10:40 pm in reply to: Refund #202315

Moderator

Hello Bharat Raja,

Hope you are well. And sorry for the inconvenience. Have you sent an order note from your order details page or talked in live chat earlier? Please kindly check and let me know.

Thank you and kind regards

Dec 31, 2024 at 5:50 pm in reply to: Stats missing info – pulling “Guest” user #202311

Moderator

I have forwarded your message to our authority. Please kindly check and let me know if you have any queries more.

Thank you and kind regards

Dec 31, 2024 at 3:31 pm in reply to: Can not active the PAYPAL account for payment. #202308

Moderator

Hello Dang Su,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Dec 31, 2024 at 12:52 pm in reply to: Renewal paid, but we cancelled subscription, and the renewal is not to be found #202306

Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Dec 31, 2024 at 6:02 am in reply to: Membership Plugin #202304

Moderator

We have refunded the order #WPDM6557CF5E7CE8D. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Dec 31, 2024 at 5:58 am in reply to: Form Lock Not Working #202303

Moderator

For unique URL/link for each document, the locked packages single file download option will not be visible. And while downloading the package it will give a zip file for all files for the related packages. I hope yu have understood. Please kindly check.

Thank you and regards

Dec 31, 2024 at 5:43 am in reply to: Membership Plugin #202302

Moderator

I have forwarded your information to our team authority. You shall be updated accordingly.

Thank you and kind regards

Dec 30, 2024 at 9:37 am in reply to: How to remove auto renew #202296

Moderator

Hello Vishwanath Mathpati,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This . Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Dec 29, 2024 at 6:47 am in reply to: Stats missing info – pulling “Guest” user #202291

Moderator

I have back with information from our team that, please share the login credentials again for checking/adjusting the issue from your side. Please kindly check and let me know.

Thank you and kind regards

Dec 28, 2024 at 4:19 pm in reply to: Form Lock Not Working #202289

Moderator

Do you want form lock for individual files within the package? Please kindly check and let me know.

Thank you and kind regards

Dec 28, 2024 at 7:14 am in reply to: Affiliate conditions #202276

Moderator

Yes, I have back with information from our authority, affiliate program available now, But affiliate commission is applicable only for the initial purchase. I hope you have understood. Please kindly check.

Thank you and regards

Dec 28, 2024 at 5:17 am in reply to: Stats missing info – pulling “Guest” user #202275

Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Dec 28, 2024 at 5:16 am in reply to: Form Lock Not Working #202274

Moderator

For locked packages single file download option will not be visible. And while downloading the package it will give a zip file for all files for the related packages. And for download URL you can generate URL for download as I image attached for the packages from Downloads > All Packages section ,

please kindly check and let me know

Thank you and regards

Dec 28, 2024 at 4:46 am in reply to: Price of renewal #202273

Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Dec 27, 2024 at 6:04 pm in reply to: Affiliate conditions #202266

Moderator

Hello Márcio Bettencourt,

Hope you are well. Are you talking about this add-on or other services?

Multilevel Affiliates

Please kindly check and let me know.

Thank you and kind regards

Dec 27, 2024 at 5:42 pm in reply to: Form Lock Not Working #202261

Moderator

You can also take customization services from us if emergency, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. And for unique URL for each document in the package, are you talking about multiple files in the same package different download URL? Please kindly check and let me know.

Thank you and kind regards

Dec 27, 2024 at 5:25 am in reply to: Update PDF thumbnail images when files are updated/replaced? #202257

Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Dec 26, 2024 at 6:53 pm in reply to: Form Lock Not Working #202255

Moderator

Ok, I have understood now. You want if any of package of your site has been filled out for form for the locked package, other packages will not require the form again to download the package. But the option is for built individual packages, I think it is a nice idea. You can also keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.

Thank you and kind regards

Dec 26, 2024 at 4:02 pm in reply to: Form Lock Not Working #202253

Moderator

Can you please elaborate more specifically? when I am filling the form for the form locked enabled package, I enter and fill the form fields. If Show form once in a session option is enabled, then only first time form appears for filling and unlocking download URL in a session. Then every time the download button not the form again for the form locked package. Please kindly check and let me know.

Thank you and kind regards

Dec 26, 2024 at 5:55 am in reply to: Form Lock Not Working #202250

Moderator

Show form once in a session is working properly here for this package, https://www.valtris.com/download/wpdm-test/, I have checked. Can you please kindly check again? Please check.

Thank you and regards

Dec 25, 2024 at 5:08 am in reply to: Form Lock Not Working #202248

Moderator

For better performance, you can use our live forms, I have installed it on your site and added as the form lock here, https://www.valtris.com/download/wpdm-test/. It is working properly as expected here. And for mailing issue, you can use a better SMTP plugin. Please kindly check and let me know.

Thank you and regards

Dec 24, 2024 at 4:56 am in reply to: Uploaded PNG Files thumbs are bitmapped and uploaded SVG thumbs are missing? #202243

Moderator

Ok, I am understanding. Now I haven’t access of your site now. However, can you please show for the same JPG and PNG image how much difference? I think when I was checking it was not much difference between PNG and JPGs. please kindly check.

Thank you and regards

Dec 24, 2024 at 4:51 am in reply to: How do i use this demo page on my site? #202242

Moderator

Hello Brett Henrichsen,

Hope you are well. Thanks for writing to us. The demo site is demonstration purpose for showing how the appearance and features work. You can’t use it on your own. After purchasing you can make similar appearance as like the demo. I hope you have understood now. Please kindly check and let me know, if you have any queries more.

Thank you and kind regards

Viewing 25 posts - 1,251 through 1,275 (of 19,336 total)

← 1 2 3 … 50 51 52 … 772 773 774 →