Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 11,776 through 11,800 (of 20,811 total)
May 4, 2021 at 9:50 am
#151771
Moderator
Nayeem Riddhi
Staff OP

please your site login URL too

thanks

May 4, 2021 at 9:49 am
#151770
Moderator
Nayeem Riddhi
Staff OP

Are you trying to open a new tab, for this shortcode download package,

[wpdm_all_packages items_per_page=15 jstable=1 thumb=1 categories="dump-files" order_by="publish_date" order="DESC" cols="title,download_count,package_size|publish_date|download_link" colheads="File Name|Update Date|Download::155px"]

please let me know

thanks

May 4, 2021 at 9:22 am
#151766
Moderator
Nayeem Riddhi
Staff OP

please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

May 4, 2021 at 9:20 am
#151765
Moderator
Nayeem Riddhi
Staff OP

Sorry for that little confusion, we are adjusting it next upgrade

thanks

May 4, 2021 at 9:15 am
#151764
Moderator
Nayeem Riddhi
Staff OP

When you have set the Allow Access role to All Vistors, then it is giving User role to Guest as a download user, please let me know, how can I more help you

thanks

May 4, 2021 at 9:00 am
#151763
Moderator
Nayeem Riddhi
Staff OP

please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

May 4, 2021 at 8:58 am
#151762
Moderator
Nayeem Riddhi
Staff OP

You can check this option as I image attached for Download > Settings > Basic

allow_access

it will hide the download page for certain role

you can adjust the options too for certain roles,

Image 2021-05-04 at 2.53.41 PM

I hope those may help you, please let me know if you need other clarification

thanks

May 4, 2021 at 8:06 am
#151757
Moderator
Nayeem Riddhi
Staff OP

You can also try updating the PRO plugin this way, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

May 3, 2021 at 4:21 pm
#151731
Moderator
Nayeem Riddhi
Staff OP

For problem 1, you may use items_per_page for your related packages with the pagination,

For Problem 2, you may check adjusting Download > Settings > User Interface style/scripts settings

For Problem 3, Can you please share the related URL, please

thanks

May 3, 2021 at 4:09 pm
#151727
Moderator
Nayeem Riddhi
Staff OP

Some data are stored in the options field, I think WPML has a feature to translate option fields data. However, it is not related to WPDM. you may also contact the WPML support team too, please let me know if the problem resolves on your side

thanks

May 3, 2021 at 4:04 pm
#151726
Moderator
Nayeem Riddhi
Staff OP

If it is working now, I have checked with my own credentials, you may also check with your own credentials

thanks

May 3, 2021 at 3:59 pm
#151724
Moderator
Nayeem Riddhi
Staff OP

I have checked that, shortcode,

[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1]

is working fine here, https://mpcdev2.wpengine.com/wpdm-test, can you please elaborate on this?

thanks

May 3, 2021 at 3:33 pm
#151723
Moderator
Nayeem Riddhi
Staff OP

It is working fine from our side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks

May 3, 2021 at 3:20 pm
#151720
Moderator
Nayeem Riddhi
Staff OP

For auto-renewal issues, please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

May 3, 2021 at 3:17 pm
#151719
Moderator
Nayeem Riddhi
Staff OP

Hi,

I think individually tags and categories are working fine from your side, for working simultaneously tags and categories we shall look over this and try to adjust within the next updates

thanks

May 3, 2021 at 1:40 pm
#151715
Moderator
Nayeem Riddhi
Staff OP

I think your problem has been resolved now, Glad to hear this your problem has been resolved

thanks

May 3, 2021 at 1:36 pm
#151713
Moderator
Nayeem Riddhi
Staff OP

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

May 3, 2021 at 1:35 pm
#151711
Moderator
Nayeem Riddhi
Staff OP

Are you searching for a changelog option for the WPDM PRO plugin, please check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/, I hope it may help you

thanks

May 3, 2021 at 12:04 pm
#151702
Moderator
Nayeem Riddhi
Staff OP

Has the problem occurring only single package, I have checked that other packages are ok, can you please create the same package with the same files, I hope it should work fine too, please also adjust the package settings too, I hope it will be okay then

thanks

May 3, 2021 at 11:51 am
#151700
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. The updated WPDM PRO version has been released on your side. and the issue has been also fixed too

thanks

  • This reply was modified 5 years, 2 months ago by Nayeem Riddhi.
May 3, 2021 at 10:13 am
#151697
Moderator
Nayeem Riddhi
Staff OP

please check my video,

I think it is working fine from my side

thanks

May 3, 2021 at 10:07 am
#151696
Moderator
Nayeem Riddhi
Staff OP

please share your related packages URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

May 3, 2021 at 10:02 am
#151694
Moderator
Nayeem Riddhi
Staff OP

For auto-renewal issues, please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

May 3, 2021 at 9:41 am
#151690
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience, please mail support@wpdownloadmanager.com for the payment-related issue. I hope you should get the help

Thanks

  • This reply was modified 5 years, 2 months ago by Nayeem Riddhi.
May 3, 2021 at 9:39 am
#151689
Moderator
Nayeem Riddhi
Staff OP

Has the problem been resolved on your side? please let me know

thanks

Viewing 25 posts - 11,776 through 11,800 (of 20,811 total)