Nayeem Riddhi

Have you enabled the Imagickextension from your server-side? Imagickis the PHP extension of the ImageMagick. please enable it and let me know then

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Hi,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

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The topic has been marked as resolved, please let me know, has the problem been resolved on your side?

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Has the problem been resolved on your side? please let me know

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Has the problem been resolved on your side, please let me know

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please check now, shortcode is working fine now, https://mpcstag.wpengine.com/shortcode-test/, please clear the cache or press CTRL + F5 if you are using windows to see the effect, I have adjusted with some code in style.css in your child theme CSS

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I have checked that, you have used this shortocode,

[wpdm_archive_compact template="link-template-default" category="arbeits-und-personalwirtschaft" include_children=1 cols=2 colspad=1 colsphone=1 items_per_page="12" orderby="date" order="desc" login=1]

you can easily change the link-template from here this parameter, template="link-template-default", can you please elaborate more on your issue, please

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Please check now, everything should work fine from now

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I think it is conflicting somewhere, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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For invalid File, https://www.thatswhatchesaid.net/coffee-svg/, it is working fine here now, please check

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Have you tried the wp_postmeta table from your database, it may reside there. please let me know, how can more I help you

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Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

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Please let me know if you have applied the last step already if the problem resolved on your side

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Does it working with other normal roles, I think you are using the custom role to access the packages, please let me know

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You may use this plugin, https://wordpress.org/plugins/wp-smushit/ or you may check this plugin too, https://wordpress.org/plugins/tiny-compress-images/

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Please check your latest topic reply

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Hello,

Have you open a recent topic yet, please let me know

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The topic has been marked as resolved, has the problem been resolved on your side? please let me know

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Hello,

I have tested that, it is working fine here, https://canalsolar.com.br/download/wpdm-test

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Can you please reinstall the plugin again please and it could be your server issue too, maybe blocking the WPDM services, for that you may contact with your server administrator

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please check your latest topic

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