Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

For #2 and #3 issue, can you please share the related URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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please check your PRO support ticket and please let me know if your MailChimp issue solved yet or not

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• This reply was modified 5 years, 1 month ago by Nayeem Riddhi.

Are you using this add-on, https://www.wpdownloadmanager.com/download/download-limit/, please let me know

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Hi,

I have checked that Gutenberg block is working fine from your side, can you please elaborate more on your issue, please

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I can’t able to access your wp-admin plugin page, please deactivate and delete WPDM and please install a fresh copy from here again, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

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Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

Can you please share your Elementor template related URL please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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You can use your shortcode as a code snippet in your registration email template PHP file as I have shared here for your quick forms

<?php echo do_shortcode( '[wpdm_quick_form id='WPDMTEST' email='']' ); ?> for showing forms

and for getting values, you can use variables in email templates like this [#REQUEST_field_group/field_name#].

To explain more:
If a field name is contact[email], the variable should be [#REQUEST_contact/email#],

please let me know if it helps you

thanks

• This reply was modified 4 years, 11 months ago by Nayeem Riddhi.

Are you following this doc, https://www.wpdownloadmanager.com/doc/bulk-import/ or sample.csv file for making your CSV file, please let me know

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please adjust this code putting in your active-theme/functions.php file, I hope it will help you

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Can you please check this doc please, https://www.wpdownloadmanager.com/2-ways-of-adding-breadcrumbs-on-wordpress-site for your required breadcrumb feature? please let me know then

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If you are talking about the Downloads > stats > download history section and want to add custom column fields there, I think it is required some customization, please knock here with your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

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For TinyMCE add-on, You may check from Gutenberg block editor from the classic block as I image attached,

please check

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• This reply was modified 5 years, 1 month ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Can you please share your related URL or you can also share your used shortcode and its page URL

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Can you please use a better cache plugin, it may be a cache issue too, this article may help you, https://www.wpdownloadmanager.com/best-wordpress-caching-plugins-for-better-performance/

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Can you please check this addon, https://www.wpdownloadmanager.com/download/wpdm-form-lock/ and for the form you may check this plugin, https://wordpress.org/plugins/liveforms/, please check

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Can you please check this option from wp-admin > Tools > Export as I image attached,

You may export the plans post meta

thanks

Hello,

Have you checked this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/, this add-on will allow you user-specific access to your files and document downloads, please check and let me know

thanks

Are you trying to export subscribers for the membership add-on? please let me know

Can you please elaborate more on your #1 problem, are you trying to have two different types of files in one package?

and for #2, you may use categories parameter for this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

thanks

Does it occur in frontend too, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood