Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Yes, you can provide the screenshots here in a private reply, it will be more easier for me recognizing those issues

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I think somewhere within your scripts conflicting, i have added this code in your theme functions.php, thus it resolves the issue,

// WPDM CUSTOM CSS
add_action('admin_head', 'custom_css_wpdm'); 
function custom_css_wpdm() {
  echo '<style>   
.w3eden .input-group { display:table !important; }
  </style>';
}

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Hello Arun,

Is the CSV file you have attached or shared the same structure till now, let me know

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Sorry for your little inconveniences, please use [file_size] instead of [package_size], it will work fine then for your custom template

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If you are claiming All Downloads Table of Gutenberg block issues, there are working fine from my side, can you please elaborate more on your issue, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

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please try from now creating a package from the default template, I tried it again and it was working fine. and I hope it will also work in the other template too

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Please check here, it is working fine here, https://wp-test.durham.gov.uk/dscp/download/test-3-3/

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Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

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please try the followed procedure as I have described it will work fine from your side too

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Can you please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Hello,

I think your cache plugin may making conflict too, please disable the cache plugin or server cache, disabling the cache option may resolve your issue too

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please check my attached video,

it is working fine from my side

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Sorry for the inconvenience, it is working fine from my side too, can you please clear the cache and cookie from your browser side, please check

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please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

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I have checked that, it is working fine from my side,

please check

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It is working on your side too, https://wp-test.durham.gov.uk/dscp/download/wpdm-test/

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You are welcome

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please check my attached video, https://share.getcloudapp.com/8LubvOz9

it is working fine from my side

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Yes, please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again

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You may keep empty the package size from package settings and try to make update again

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For your license key, you may check this doc, https://www.wpdownloadmanager.com/doc/settings/license/

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Can you pleaser just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

I think you are trying to upload the file from the media library, For getting package size, you may upload the file manually, media library files don’t render package size generally

thanks