Forum Replies Created
I hope your renewal maybe cancelled soon. Please kindly let me know, if you have queries more.
Thank you and regards
I think the issue is happeing because of your builder conflict beacause you have placed shortcode on your builder block. Please kindly check.
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The quick forms data setting is saving properly from my testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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For search issue #1, The search showing posts or pages instead of package because you have placed this on homepage. WordPress overwriting the search result over wpdm search function. Please kindly check shortcode on individual page.
For export issue #2 There giving server error on brower console while pressing export button. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking.
Please kindly check.
Thank you and regards
Hello Hyndburn ICT,
The issue has been fixed. Please kindly check now.
Thank you and regards
Hello Ronel Urquhart,
Hope you are well. Thanks for writing to us. The shortcode generally looks like as the demo here,
https://try.wpdownloadmanager.com/package-list-in-responsive-table/
I think it maybe conflict from your theme style/script. Please kindly check.
Thank you and regards
For #1, The search for should search packages. Please kindly share the related URL.
For #2, Can you please tell which export option, please kindly elaborate.
For #3, We are checking this issue, I have already forwarded it.
Please kindly check.
Thank you and regards
I have tested here, https://goste.net/login-test/, it is working properly as expected here. Please kindly check.
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Honestly I can’t say you can run PRO version single license on your both site. But you can purchase and use new license. I hope you have understood.
Thank you and best regards
Hello Andy Goodall,
Hope you are well. You can test all features and implemenation in one site then come to live or you can also run free version. Please kindly let me know if you have any queries more.
Thank you and regards
Hello Hyndburn ICT,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Custom fields are coming, https://cheapwpstore.com/wp-admin/post.php?post=208&action=edit, you have to give Who can Manage option from here, https://cheapwpstore.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-acf. Please kindly check.
Thank you and regards
Automatic payment can be spamming from your site. Please kindly check in detail. For product updates newsletter, have you checked this add-on, https://www.wpdownloadmanager.com/download/wordpress-newsletters-autoresponder-plugin/. And for search are you using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/ for your requirement? Please kindly check and let me know.
Thank you and kind regards
The login credentials are not working. Please kindly check.
Thank you
For custom field to the single download page and attaching file from amazon s3 in author dashboard, I have forwarded it to our related team authority. And for other issues can you please elaborate more on your those issues? Please kindly check.
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While trying to login a Login Verification code send to an email. Can you please disable this process for sometime untill checking the issue. Please kindly check.
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Hello Nex-Tech Creative,
Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Please kindly give your site login URL too. Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Please kindly check now, https://schulestm.ch/login/fuhrungshandbuch/.
Thank you and regards
The [wpdm_tree] shortcode has parameter called cat_order and its accepeted parameters are ( asc, desc) for sorting categories. It should work for you. Can you please kindly share your related URL? Please kindly check.
Thank you and regards
Hello Ibrahim Ahmed,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Nicole,
Hope you are well. Can you please more elaborate on your issue? Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards