Nayeem Riddhi

Hello,

Can you please contact WPML support, if it is an issue regarding translation with WPML, please let me know then

thanks

Hello,

I have checked that, plugins and add-on are not installed on your side, please check

thanks

Hi @dadmwteam,

Can you please use this shortcode, for now, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

or you may use this shortcode too,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

I hope you should get the help

thanks

Can you please disable for somewhile the code sending assessment, you can use this mail support@wpdownloadmanager.com for now

thanks

Hi,

Can you please share the widget-related URL, I think it may need some conditional based code adjustments from your side and please let me know, if it is WPDM package-related, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi,

Have you checked this procedure for checking :

– Go to WPML -> String Translation -> Search for ‘All’ in ‘ For example word qode’ -> Translate the string -> Save the changes as I image attached

please check if it is resolved your issue and let me know

thanks

Please check now, I have tried from a mobile device,

it is working here also, please check

thanks

I have checked that, it is working fine in responsive design, please check my attached video,

thanks

Hello,

Sorry, you have shared the local computer file URL, please check

thanks

please share your related URL, I shall check for you

thanks

Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Sorry for the little inconvenience, We are coming with next major update ( v6.0.0 ), it will be released within next few weeks. I hope it will help you

thanks

Hi @hunterbevan,

Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping allow access role for certain packages, you may also can Block certain IPS, Emails from Downloads > Settings > Basic > Verification Settings

And for delete stats data, you can check this option as I image attached from Downloads > Privacy,

Thanks

Hi,

No impact has been made with the WPDM Default add-on and it’s installed,

for add-on for now please follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks

Can you please check now, I have adjusted the settings from, Downloads > Settings > Upload Settings > Allowed file types to upload for all types,

I have just removed file types from the settings. If you keep the option ( Allowed file types to upload ) empty, it will use WordPress defaults, however, if you are uploading some uncommon file types or the files, which are not allowed by WordPress by default, you need to mention all file extensions separated by commas for the option like this:

And, you may also use ext wildcard * instead of using specific extensions if you want to allow all file types to upload and download.

let me know if you have other queries.

thanks

• This reply was modified 4 years, 10 months ago by Shahjada.

For exchanging add-on license and license-related issues, you may knock support@wpdownloadmanager.com. and please let me know, if you have to face any issue related add-on, I shall try to help you

thanks

You can edit download-manager.po main file too, other parameters like DE, ES is ready for other languages, you can edit the main file or create a new one from your translation plugin too

thanks

Sorry for your inconvenience, can you please share your FTP credentials in a private reply for adjusting the issue from your side

thanks

Hello,

Your site login URL too

thanks

Hi,

I have checked that, you are using a very old version of WPDM, and the default value add-on, can you please update your plugin and the add-on version to the latest. I hope it will resolve your problem

thanks

Sorry for the inconveniences, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

you are welcome

thanks

Please check now, it is working now, https://trinitybuckshaw.lancs.sch.uk/news-events/newsletters/, you should use the [title] template tag now, for more template tag, you may visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags

thanks

Hello,

sorry for your little inconvenience, we have found the issue. we have added the fix with the next major update ( v6.0.0 ), it will be released within the next few weeks.

thanks

Hi,

I have checked that all words regarding All Download Table shortcode you are referencing are translate ready, which plugin you are using for translation.

thanks

• This reply was modified 4 years, 10 months ago by Nayeem Riddhi.