Forum Replies Created
Hello @ikram_dirujii,
Sorry for the late reply. I have checked that many problems claimed here, so somehow it becomes late. BTW, can you please share PHP log error info while showing critical error downloading the package for checking in a close look? And for the wpdm_all package table open in a new tab, I shall again adjust for you
Thank you again
Hello @cleartouch,
This feature also included in the form-lock add-on, please check my attached image
Thank you and regards
Hello @stefanietrackerdesigns-com,
Hope you are well. please use the below code in your theme functions.php file. It will sort the files attached to the package
add_filter("wpdm_get_files", function ($files, $ID) {
//Reorder array
sort($files);
return $files;
}, 10, 2);I hope it will work fine from your side
Thank you
Hello @vavw
Recently we have released a major update on the WPDM PRO plugin and other add-ons. For WordPress Pro Membership, soon we shall release an update.
sorry for the patience.
Thanks for the appreciation
Hello @bestellung,
Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks.
Glad to hear this, your problem has been resolved. please let me know if you have other queries
Thank you and regards
Hello @promultis,
I can’t able to login with the above credentials. It is redirecting again me to the same page, can you please check it again
Thank you
Hello @riccardogt,
Sorry for your inconvenience. I have brought out some suggestions that may help you,
– The 503 service unavailable error occurs when your web server is unable to get a proper response from a PHP script. This PHP script could be a WordPress plugin, a theme, or a misbehaving custom code snippet.
– If the error is caused by heavy usage, a server glitch, server temporarily offline for maintenance, the server too busy or concurrent request limit exceeded, or a DDoS attack, then it could automatically disappear in a few minutes.
– However, if it is caused by bad code on your website, then it will keep occurring unless you find and disable the code that’s causing it.
To troubleshoot, try:
– Deactivate plugins, switch theme, reinstall WP
– If these methods fail to resolve the error, then try contacting your hosting provider.
you can also check this article fixing the issue,
http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
I hope those may help you
Thank you and regards
Hello @aka-ahouloucabira-ci,
The issue has been adjusted now. I have adjusted your issue creating single-wpdmpro.php in your theme directory also created a file in template-parts/single/wpdm.php, thus it is working now, please check now https://cabira.ci/wpdm-package/paemir/, please let me know if you need more adjustments
Thank you and regards
Ok, we have fixed your previous issue for the next update. However, I am going to check all other translation issues for the WPDM plugin
Thank you and regards
Hello @promultis,
If you have more issues. please elaborate on your queries one by one. and please share the related URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you
Hello @evenove,
Hope you are well and sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @aka-ahouloucabira-ci,
Hope you are well. Can you please elaborate on the issue which navigation bar you are trying to remove the bottom of the page related to WPDM packages, please let me know
Thank you and regards
Hello @cleartouch,
Hope you are well. Are you searching for the form-lock add-on? https://www.wpdownloadmanager.com/download/wpdm-form-lock/, please elaborate on this issue. I hope I can help you
Thank you and regards
Hello @riccardogt,
I have checked that, you are using a very old version of WPDM, can you please update your all-add-ons to the latest version as well as the main plugin. please let me know if you face any issues/trouble then
Thank you and regards
Hello @minorarcia,
Hope you are well. The file_count on wpdm_all_packages shortcode has been resolved. please update your copy to the latest version.
Thank you and regards
Hello @piano-social,
I have checked that, the errors are disappeared now,
Has the problem been resolved on your side? please let me know
Thank you and regards
Hello @bebold,
I have found some issues with the text-domain with the login form. I hope soon you shall get an update about this
Thank you
Hi @ovoigt,
Sorry being not getting the proper directory. For new launching from the base code of the plugin, directory structure has been changed, please check from here,
plugins\download-manager\src\Package\views\link-templates
And for making back up please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
I hope you shall get the help
Thanks for your appreciation
Hello @b-buchner,
If you are facing a problem with WPDM Elementor, we have updated recently for the issues, please check it from here,
https://wordpress.org/plugins/wpdm-elementor/, and please let me know if your problem get resolve or not
Thank you and regards
Hello, #pepperstreetukgmail-com,
Sorry for the inconvenience. For disabling auto-renew, please mail to the below address with your Order Id detail and the accounts team will let you know an update for you. support@wpdownloadmanager.com
Thank you
Hello @ktech,
I have checked your issue in detail. I think it is specifically conflicting with Avada Theme and Avada Builder. It is better you may contact their support team regarding this issue. I hope you should get the help
Thank you and regards