Forum Replies Created
Hi @galois,
Hope you are well. you can share your CSV file on any free or limited free hosting site like google drive or dropbox.
Thank you and regards
Hello @pierreg,
please add this following code from directory plugins\download-manager\src\Package\views\datatable.php line number 173
<?php wp_dropdown_categories(['taxonomy' ► 'wpdmcategory', 'orderby' ► 'name','hide_empty' ► true, 'name' ► 'category', 'id' ► 'category_'.$scid, 'class' ► 'form-control custom-select', 'show_option_all' ► __( "All Categories", "download-manager" )]) ?>
I have added here
'orderby' ► 'name', thus it is arranged alphabetically, you can also see here, __( "All Categories", "download-manager" ) already translate ready. please check your translate plugin again
For making backup files, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
and for problem #3, please update your plugin to the latest version
I hope it will resolve all your issues
Thank you
Hello @pierreg,
Hope you are well. Sorry for some delays. checking all the issues
Thank you and regards
Hello @matias,
Hope you are well. And sorry for the delay, The issue you are claiming is working fine from our side. So, I was trying to see what errors are coming. I was adjusting with some code for watching the errors with the below code from the wp-config.php file,
@ini_set('log_errors', 'On');
define('WP_DEBUG_DISPLAY', false);
define( 'WP_DEBUG', true );
But somehow now I can’t able to access the wp-admin panel, can you please look into this accessing it from your FTP access. and for making debug mode on, please check this article https://wordpress.org/support/article/debugging-in-wordpress/ for making easy to investigate the debug errors
Thank you and regards
Hello @stefanietrackerdesigns-com,
Sorry for the delayed reply. We were on vacation here. Can you please now, if it is working fine or not,
please let me know
Thank you and regards
Hello @hughworm,
Sorry for the delayed reply. We were on vacation here. I have updated your WPDM PRO version to the latest and made an update to this related package, https://schools.edukid.org.uk/staging_911/download/the-rights-of-a-child-lesson-1-primary/. I think the download button for the zip file is working fine now. please check
Thank you and regards
Hello @sanka33,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you
Hello @tguella,
Hope you are well. And sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello @peter_peckyahoo-co-uk,
Hope you are well. And sorry for the inconvenience. Here Eid vacation is going on. I shall check your issue soon
Thank you and regards
Hello @sanka33
Hope you are well. Yes, it is possible, you may check this add-on, https://www.wpdownloadmanager.com/download/wordpress-newsletters-autoresponder-plugin/, please let me know if it helps you
Thank you and regards
Hello @seankobuk,
I shall check your issue. I think it is related to the [wpdm_my_downloads] shortcode of Advanced Access Control add-on. And here Eid Vacation is going on.
Thank you
Hi @pisco,
Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases now and install it, Then save your license key. I hope it will help to update your version to the latest
Thank you
Hello @flipper1960,
Hope you are well. We have found the issue. We shall adjust it in our next release
Thank you and regards
Hello @thehaiccna,
Hope you are well. And sorry for the inconvenience. I have found an issue related to create new order. I hope soon you shall be updated
Thank you and regards
Hello @bendur,
Sorry for the little inconvenience to you. Can you please mail here, support@wpdownloadmanager.com regarding this issue. I hope from the team you may get the help for this
Thank you and regards
Hello @taraistara,
Hope you are well. Yes, possible, you can use the [file_list_extended] template tag, for more template tags you can visit here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
Thank you and regards
Hello @matias,
Hope you are well. Really sorry for this inconvenience. Can you please share the related URLs, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you
Hello @raul-queiroga,
Hope you are well. I have checked your wetransfer file, But, I have found that the CSV file is not properly formatted as a sample.csv file/damaged. Can you please elaborate on this/how you are saving the CSV file? if possible, please can you only edit the sample.csv file. please let me know
Thank you and regards
Hello @byzencifil,
Sorry for the inconvenience. Can you please share the related package URL, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello @msamavi,
Hope you are well. You can check the option from Downloads > All Packages as I image attached,
and after that, you shall get the interface like as I image attached,
I hope it may help you. please let me know if you have other queries
Thank you and regards
Hello @raul-queiroga,
Hope you are well. As per documentation, you need to fill the required column as your requirements. Thus, the package will publish. And the other empty remained fields will keep, but not affect your downloading the package. I hope you have understood. please let me know if you have any other queries
Thank you and regards
Hello @seankobuk,
Sorry for the late. we are here on festival vacation. I shall check your issue in detail tomorrow
Thank you and regards
Hi @pisco,
Can you please provide a Validate license key from your side for checking the issue from the latest version? please let me know then
Thank you
Hi @rsoftmi,
Glad to hear this your problem has been resolved. please let me know if you have other queries
Thank you and regards
Hello @galois,
Sorry for your inconvenience. I have tested your issue from my side. soon you shall be updated about the issue
Thank you and regards

