Forum Replies Created
Hello @tony-cmm,
Hope you are well. please update your copy to the latest version. I hope it will resolve your issue
Thank you
Hello @thehaiccna,
Hope you are well. please update your copy to the latest version. I hope it will resolve your issue
Thank you and regards
Glad to hear this your problem has been resolved,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards
Hello @stefanietrackerdesigns-com,
Can you please keep the name as the file name, I think it will resolve your issue, please let me know
Thank you
Hello @peter_peckyahoo-co-uk,
Hope you are well. please update your copy to the latest version. I hope it will resolve your issue
Thank you and regards
Hello @matias,
Sorry, again some adjustments need here. please check my attached image,
please adjust those settings from wp-config.php for investigating the errors
Thank you and regards
Hi @galois,
I have found your issue regarding the Email Download Link, soon you shall be updated
Thank you and regards
Hello @sanka33,
Hope you are well. Are you trying to get such Master Download Link as I image attached,
Thus you shall get the interface like this,
please let me know if it helps you
Thank you and regards
Hello @jm,
Sorry for the late reply. Can you please share some screenshots or you can also make a screen video regarding your problem
Thank you
Hello @misterspok,
Sorry for the late reply. Yes, there is an action hook regarding email_download_link, please check here, https://www.wpdownloadmanager.com/doc/action-reference/wpdm_before_email_download_link/
And glad to hear that, your problem has been resolved
Thank you and regards
Hello @matias,
Can you please reactivate your login credentials again. I have to check it in detail.
Thank you
Hello @tguella,
I have checked your issue found an issue regarding the 500 error in the browser console, please check my attached image
For that, we suggest that,
If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And
It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)
Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
For more details, you can check this article, https://www.wpdownloadmanager.com/9-common-wordpress-errors-and-how-to-fix-them/
and these articles too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-failed-to-load-resource-error-in-wordpress/
please check and let me know then
Thank you and regards
Hello @manon,
Hope you are well. For exporting the CSV file, you can’t able to directly import the same CSV file. for that, you may follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/, and also you may follow the `Tools > export/import feature of WordPress native use
thank you and regards
Hello @pierreg,
Glad to hear this, your problem has been resolved. For making backup files for the next update, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
and for the PDF icon issue, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you
Hello @merketcreative
Are you searching for such features as like add cart option for download packages? can you please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/, please let me know if it helps you. if it doesn’t help you, please share some examples or screenshots or you may also can elaborate on the requirement
Thank you and regards
Hello @sanka33,
Sorry for the inconvenience. I have found your issue. soon you shall be updated
Thank you and regards
Hello @twomuch,
Sorry for the inconvenience. I have found the issue. Soon you shall be updated.
Thank you and regards
Hello @twomuch,
Hope you are well. Have missed the option as I image attached from the membership add-on,
please check and let me know
Thank you aqnd regards
Hello @peter_peckyahoo-co-uk,
Sorry for the inconvenience. I have found the issue. Soon you shall be updated.
Thank you and regards
Glad to hear this. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks.
Hello @beemateseniorenanimatie,
Hope you are well. please reactivate your credentials again for checking
Thank you