Nayeem Riddhi

Hello @ccbfdrc,

Hope you are well. Sorry for the late reply. I think you are using the Textarea field for the acf_ExtraInfo_EmbedCode column. And I have checked from code that, It has been sanitized for HTML direct code for importing. So it is not importing. For importing HTML raw code, it needs special customization. I hope you have understood

Thank you and regards

Hello Kevin,

Hope you are well. For premium packages audio players, it may be a PRO feature request. And for other issues, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Ubong,

Hope you are well. And sorry for the inconvenience. can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello JUNTO LLC,

Sorry for the inconvenience again. Our team is offline now, I shall again remind about the issue to our team. I hope we should get the help and resolution soon about the issue

Thanks for your appreciation

Hello JUNTO LLC,

Really sorry for the inconvenience again. I shall again remind about the issue to our team. I hope we should get the help and resolution soon about the issue

Thanks for your appreciation

Hello Jonathan,

Asset manager with the latest version is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then
Thank you and regards

Hello dshank,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Jonathan,

Hope you are well. And sorry for the inconvenience. Can you please revert back to the changes for checking the issue in default and also please reactivate your login credentials

Thank you and regards

Hello William,

Hope you are well. Have you checked the Open in browser option from basic settings of WPDM? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear this your problem has been resolved

Thank you and regards

Hello @juan_ateb,

Sorry for the inconvenience. I have added the bugs to our bug list. Hope that it will be updated soon

Thank you and regards

Hello Sean,

Hope you are well. Can you please check this function reference for making custom shortcodes,

get_package_data

for example this shortcode,

function shortcode_download($attributes) {
        $package_id = intval( $attributes['id'] );
	$download_count = get_package_data($package_id,'download_count'); 
	return $download_count;
}
add_shortcode('DownloadCounter', 'shortcode_download');

So, the shortcode will be [DownloadCounter id='packageid' ]

please check and let me know if it helps you

Thank you and regards

Hello Mario,

Hope you are well. Yes, possible, please check our registration form shortcode,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/

here one parameter called verifyemail=true|false, please check. I hope it may help you

Thank you and regards

Hi Yoann,

Hope you are well. For translation, you may use a good translation plugin,

For Basic translating WordPress site, you may follow this article,

How To Change WordPress Site Language?

For translation plugin, you may check this article,

https://www.wpbeginner.com/showcase/9-best-translation-plugins-for-wordpress-websites/

you may check this article too,

https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/

Our Advanced Access Control add-on is translate ready. please let me know. if those help you

Thank you and regards

Hello ian-ct,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Tracy,

Please check now. I have updated your theme to the latest version. I hope it is working fine now.

Thank you and regards

Hi William,

I think now, going straight to the PDF instead of having the Download button is also working as you have set Open in browser from the WPDM basic settings. please let me know

Thank you and regards

Hello @ccbfdrc,

If possible, Can you please share the CSV file for checking in a close look from my testing site? I hope you have understood

Thank you and regards

Hello @ccbfdrc,

Can you please share the CSV file in a private reply for checking the issue?

Thank you and regards

Hello Tracy,

I have checked your issue. And sorry for the inconvenience. The 100% discount for any role with premium packages and download is working fine from my testing side. I think there may have a conflict on your side. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thank and regards

Hello William,

Hope you are well. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Tracy,

Can you please share one or two packages link here too, there are many packages on your site.

Thanks for your appreciation

Hello Chris,

I didn’t add other widgets or work with them. I have just worked with one widget, WPDM Packages by Category as you can see in my attach image. please let me know, how can i help you more

Thank youand reagrds

Hello Chris,

I have rolled back as it was. please check

Thank you

Hello Chris,

Are you missing this widget from your widget panel as I image attached?

It is working fine from your side too, please check your site footer. please let me know then

Thank you and regards