Nayeem Riddhi

Hello Alesandro,

Hope you are well. For this shortcode [wpdm_my_downloads login=1] with Advanced Access Control add-on, when you assign a particular package to a user. That user will access that package which has been already shared with him/her. And for role-based restriction, you may check the Allow Accessoption from package settings. please let me know if you have more query

Thank you and regards

Hello onlineatwork,

Really sorry for your inconvenience. The Version and Allow Access issue was caused by the WPDM - Default value add-on. We have updated the add-on and also installed the latest version of the add-on on your side. Now Frontend uploader package settings are working properly for editing and saving data. please check

thank you and regards

Hello Kevin,

Sorry for the inconvenience. please continue the discussion there. I hope you should get the resolution

Thank you and regards

Hello dshank,

Your credentials are not working. please check

Thank you and regards

Hello @juan_ateb,

I have again tried from my browser with a test premium package. It is working fine from my side from your site. Can you please check again elaborately the issue? please let me know then

Thank you and regards

Hi Alessandro,

Sorry for the inconvenience. please check these settings as I image attached from Basic Settings,

I hope it may help you

Thank you and regards

Hi Alessandro,

If you are already using the Download Manager Pro version you shall get it from Downloads > Asset Manager as I image attached

please check

Thank you and regards

Hello Alessandro,

Are you missing the Digital Asset Manager from Downloads > Asset Manager?

also, you can check this article too

Say hello to the Digital Asset Manager for WordPress and WPDM 5 ( EPSILON )

please let me know if it helps you

Thank you and regards

Hello William,

Hope you are well. Can you please again collect your license key from your purchased account?

User Dashboard

or you may also follow this doc, https://www.wpdownloadmanager.com/doc/settings/license/

If the problem persists with the license key, please mail support@wpdownloadmanager.com for the issue

Thank you and regards

Hello Yvonne,

Hope you are well. Can you please elaborate on the page template display order of packages within categories issue please? Are you trying to bulk apply to set page template initial state from package settings? if possible, please share some screenshots or related links too for elaborating on the issue. Hearing back from you

Thank you and regards

Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.

Thank you

Hello Mario,

I shall update about the issue, soon

Thank you

Hello Ubong,

Sorry for the inconvenience. It was caused because from Premium Package settings Allowed Countries were empty. I have checked all, now the form is working now

please let me know, if the problem has been resolved and if you have more query

Thank you and regards

Hello Alessandro,

Hope you are well. Yes, you can create a subdirectory/folders inside the uploads folder, and for WordPress file and directory structure, please check this article,

Ultimate Guide To WordPress File And Directory Structure

please let me know, if you have more queries

Thank you and regards

Hello Ubong,

I was reproducing the issue from my testing site. However, glad to hear that, it is working fine now. please let me know if you have other more queries

Thank you and regards

Hello @juan_ateb,

Sorry for the inconvenience again. can you please elaborate on the issue again briefly? if possible, please, reactivate your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello JUNTO LLC,

I have checked our plugin settings and scripts, enabling/disabling them. But the issue is raised from the WC Vendors Pro plugin. So, I think it is better for investigating the issue from WC Vendors Pro plugin developers. I think it will be better to look through the issue from the related developers. Can you please contact related plugin developers and elaborate the issue briefly to them. I hope the problem should be solved then

Thank you and best regards

Hello Ubong,

If you have already purchased the 2Checkout add-on and it is not available in your purchase dashboard account, for that, please mail

support@wpdownloadmanager.com

and if you are not already purchased the 2Checkout add-on or auto-renewal has been expired or closed, you may need to again purchase the add-on.

I hope you should get the help

Thank you and regards

Hello Ubong,

We have updated the 2Checkout add-on. please collect and install the latest version 2Checkout add-on from here,

User Dashboard

I hope it will work fine for you now

Thank you and regards

Hello Ubong,

We have found the issue and updated the plugin. please collect your latest version from here,

User Dashboard

I hope it will work fine now

Thank you and regards

Hi Sethu,

Yes, you can use orderby="rand" as a parameter. please check. I hope it will work fine then

Thank you and reagrds

Hi Jonathan,

Our developer will review it. And adjust it thereby for the next update

Thank you and regards

Hello JUNTO LLC,

Can you please provide us in a private reply the Marketplace Plugin: WC Vendors Pro plugin and a description of taking process to make such field where the error is causing. I shall check it from our testing site for making further investigation. please let me know

Thank you and regards

Hi Sethu,

Hope you are well. Can you share which shortcode you are using, please?

Thank you and regards

Hello Marc,

I have checked from my Android device. it is working fine here. are you still facing the problem? please let me know

thank you and regards