Hi @sariguads21,
I have found some issues with WPDM elementor add-on. Can you please let us know which element you were trying to implement there?
Thank you and regards
Hi @cobo,
Can you please share which shortcode you want to put here. I have attached a screenshot image for you. It can be a deprecated shortcode too
please let me know
Thank you and regards
Hello @lionel-fromentdatasweet-fr,
Thank you again. Can you please check the issue-related page console log and errors? you can also perform enable/disable other plugins for checking, you may also switch theme to another for checking if there any conflict remained. please let me know then
thank you and regards
Hello @b-buchner,
Sorry for the inconvenience of the issue. We have found the issue. soon you shall get an update about this
Thank you and regards
Hello @scruffymonkeydm,
Sorry for your little inconvenience. for now, please update manually or you can take help from our add-ons too, please check these add-ons,
Thank you and regards
Hello @sariguads21,
Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @whabalo,
Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hope you are well. Can you please elaborate on the feature which you are trying to get document type + language not OR combination of categories in the same filter. Hearing back from you
Thank you and regards
Hello @nbilodeau,
Hope you are well. Are you trying to get the direct download link? please check my attached image
I hope it may help you. please let me know if you have more query or recommendation
Thank you and regards
Hello @emilio,
Hope you are well. Can you please share the related URL where the only shortcode is displaying?
Thank you and regards
Hi @cobo,
Sorry for some late. Can please elaborate on which page is showing the error? I have checked that, downloads are working fine from your side. hearing back from you
Thank you and regards
Hi @pindrop,
Hope you are well. you can share your screen-recording on any free or limited free hosting site like google drive or dropbox.
Thank you and regards
Hello @b-buchner,
Sorry for the inconvenience of the issue again appearing. please check now. and can you please tell me which shortcode or component you are trying to implement on this page, https://intranet.lieblingsstueck.com/drive-allgemeines/? I have removed the error switching it to the standard editor
Thanks again for the appreciation
Hi @cobo,
Thank you again. Waiting for you for the access and resolving the issue. I hope your problem should get resolve too
Thank you and regards
Hello @scruffymonkeydm,
Hope you are well. Can you please share which shortcode you are using? and from now, the items_per_page
parameter should work fine
Thank you and regards
Hello @pindrop,
Thank you again. Can you please make a short video for the issue from your side? I shall check it from my side regarding the issue
Thank you and regards
Hello @lionel-fromentdatasweet-fr,
Hope you are well. We have released an update on our add-ons. please check it from your purchased account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
And firstly, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. And for now please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. If the problem persists and doesn’t work, if possible, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @levthn,
Hope you are well. We have released an update on our add-ons. please check it from your purchased account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
And firstly, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. And for now please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. If the problem persists and doesn’t work, please, let me know for checking the issue.
Thank you and regards
Hi @stefan,
Hope you are well. Tag filter is working fine now. Please check here, https://test.s-design.tirol/Naturheilkunde/wpdm-test/. Please use the [wpdm_packages]
shortcode instead of [wpdm_tag]
for now, you shall get the more extended feature of it from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
Thank you and regards
Hello @emilio,
Hope you are well. Download links for premium packages are working fine now. we have updated our Premium Packages – Sell Digital Products Securely plugin and updated from your side too. Can you please let us know about the other issues?
Thanks for your appreciation
Hope you are well. you can share your CSV file on any free or limited free hosting site like google drive or dropbox. Hearing back from you
Thank you and regards
Hello @b-buchner,
The error is disappeared now. And I have seen that. it is widget related problem and your theme maybe not support the widget. Ok, for now, if you are trying to add components/elements through elementor, you can use this add-on,
and for shortcodes, you can visit this doc,
I hope those may help you. please let me know if you have more query
Thank you and regards
Hello @emilio,
Really sorry for your inconvenience. please share your wp-login URL too 🙂
Thank you and regards
Hello @Jerry_Haugen,
Hope you are doing well. Yes, possible, for the premium package it will show as your requirements. please check this doc for the premium packages, https://www.wpdownloadmanager.com/doc/using-premium-package/. And for the You are not allowed to download
message, can you please check the Package Setting > Allow Access
option from your package settings. please let me know if you have any query
Thank you and regards
Hi @emilio,
Hope you are doing well. And sorry for the inconvenience. Can you please elaborate on your issue? If possible, please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards