Nayeem Riddhi

Hello Ricardo,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL?

if possible, Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Lollen,

Hope you are well. And sorry for the inconvenience. Are you using this shortcode in your editor

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

if possible, Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Can you please check this demo,

https://demo.wpdownloadmanager.com/wpdmpro/accordion/

And it is related to this add-on,

WPDM Accordion

please check and let me know

Thank you and regards

Hello ITR,

Hope you are well. Can you please more elaborate on your query, please? If you locked any package with any lock option, there will open the lock fill up a form each time before downloading. Moreover, there is also available a master download option section as I image attached

Please check and let me know

Thank you and regards

Hello Andrew,

Can you please open a new ticket for your issue, please? we shall check it

Thank you and regards

Hi Lollen,

Hope you are well. Can you please check this demo,

https://demo.wpdownloadmanager.com/wpdmpro/tree-view/

It is based on [wpdm_tree] shortcode,

And the add-on related to this,

WPDM Extended Short-codes

please check and let me know

Thank you and regards

Hello Anh Tuyet,

Sorry to hear the issue. Can you please make a test video for us on which issue is appearing on your side? Cart To Checkout working Uninterruptedly from my side. It will be better if you share the issue, thus we shall investigate it properly

Thank you again

Yes, Thomas. that has to do.

Thank you

Hi Thomas,

No, It is coming from the JS file. We may not able to work around it with the theme functions.php. There may need customization or find a way to adjust it.

Thank you and regards

Hi Thomas,

We have no such dynamic option for preloader for now, but you can change the loader SVG file from this directory

wp-content\plugins\download-manager\assets\images\loader.svg

there are also other SVG files too there, you can rename those to the loader for getting your requirements. I hope this may can help you

Thank you and regards

Hello JUNTO LLC,

We are really sorry for having such an issue. you can mail support@wpdownloadmanager.com regarding the issue

Thank you and regards

Hi Thomas,

Hope you are well. Do you want to change lock package preloader, please let me know

Thank you and regards

Hello Dieter,

We are busy with updating many features. Hope that it will be soon

Thank you and regards

Hello Joel,

We have a queue for updating. Hope that it will be soon

Thank you

You are welcome too 🙂

Thank you and regards

Hello JUNTO LLC,

We have discussed your issue with our CEO, the error is mainly raised from that plugin. If any error appears from our plugin or any indication. we should investigate it properly for resolving this issue. So, we can’t be getting any hint or browser console error, and we can work with it forwardly. I have you have understood the situation.

Thank you again and regards

Hi onlineATwork,

The error from the Change Subscription section was caused for payment currency dependency on our Premium Packages – Sell Digital Products Securely add-on, Pro membership add-on also requires premium packages add-on for various payment options. So you have to install this add-on too on your side. I have installed that add-on on your side, now everything is working properly. please check.

Thank you and regards

Hello Paolo,

Hope you are well. Can you please tell us which shortcode you are using here,

http://ursawp.weblink.it/documentazione/

It will be for that, check the issue in details

Thank you and regards

Hello onlineATwork,

Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Leuken,

We have added it to our updating queue list. It will be fixed with the next update

Thank you and regards

• This reply was modified 4 years, 7 months ago by Nayeem Riddhi.

Hello Leuken,

We have found the issue. Soon you shall be updated

Thank you and regards

Hi Nicolas,

You are welcome

Thank you

Hello Nicolas,

Sorry for the inconvenience. Yes, Directory Add-on is an additional plugin 🙂

Thank you and regards

Hello Nicolas,

Hope you are well. the shortcode you have referred is working fine from my side with latest version,

https://wpdmpro.w3eden.com/wpdm-archive-compact-test/

I have used this shortcode here,

[wpdm_archive_compact category="101-main" template="link-template-default" cols=4 orderby="date"]

And for add-on updates,

WPDM->settings->updates sometimes will not work with some sites for server settings. For now, For add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then

Thank you and regards

Hi Nick,

Hope you are well. For creating and cloning templates and for the full feature, you may have to use the PRO version of WPDM PRO, you shall get the features as I image attached for creating templates,

And for Free, it has a limited version. However, you can also edit link-template PHP files too, if you want to edit any pre-designed template you have to edit those directly editing PHP files at wp-content/plugins/download-manager/src/Package/views/link-templates dir files,

for making backup files, you have to follow this doc,

Template Files

Template tags will be found here,

https://www.wpdownloadmanager.com/doc/templates/template-tags/

please check

Thank you and regards