Nayeem Riddhi

Hello Stefano,

Please let us know about the issue. The feature is working fine from our side

Thank you and regards

Hello JUNTO LLC,

I am not allowed to share my personal email here. I hope you have understood. you may create a group and invite me there for discussing about your issue. let me know then

Thank you and regards

Hello onlineATwork,

Hope you are well. Yes, From now, if admin wants to assign membership role to any user, need to do that from here as I image attached,

please check

Thank you and regards

Hello JUNTO LLC,

Our plugin also builds on standard WordPress and rich functionality. But the subject is that the issue appearing in the feature product variation and the error appears is not from our plugin. we can investigate easily if any error comes from our plugin. I think a script portion is conflicting from their plugin and the error also is appearing from their plugin. I think they can tell better which script feature is not working, thus they also give you a patch.

Thank you and regards

Hello Kim,

Hope you are well. And sorry for the inconvenience. For WPDM License key. can you please check this doc,

License

and for interface issues, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello JUNTO LLC,

I have contacted them through the contact us form. They are saying the same reply. For elaborating discussion, they said this message,

if you have a WC Vendors Pro account, you can submit a ticket here: https://www.wcvendors.com/submit-ticket/, please be sure to include your license key and order number. This channel is for presales only. If you have WC Vendors Pro, kindly submit through the correct channel so you’ll receive premium product support.

I think this can be an elaborate discussion. Please let me know

Thank you and regards

Hello Joel,

I have added the issue to our bug list. Hope that it will be updated soon

Thank you and regards

Hello Stefano,

The meta key for file Allow Access is by default for All Visitor and Public. You don’t need to patch any portion of the code. I hope you have understood

Thank you and regards

Hello Dieter,

Are you talking about this add-on,

WPDM Image Button

Add-on is deprecated. The feature will be added a core feature in User Interface section

please let me know

Thank you

Hello Dieter,

Hope you are well. WPDM Button Templates add-on is working fine from my side. Have you followed Short-code structure properly

[wpdm_button_template id=package-id style="style-name" align="alignment"]

here is my testing page,

http://wpdmpro.w3eden.com/11990-2/

if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Rob,

The credentials are not working for checking. please check

Thank you and regards

You are welcome

Thank you too

Hello onlineatwork,

You are welcome

Thank you and regards

Hello Stefano,

Hope you are well. Can you please elaborate on the issue, what you are trying to do? please elaborate on your requirements

Thank you and regards

Glad to hear this your problem has been resolved. Yes, [package_size] calculate package size

Thank you and regards

Hello Juan Gordo,

It is still working fine from my side. Is there any country based restriction on your site? please check

Thank youa nd regards

Hello ian-ct,

I have changed [package_size] to [file_size] from your template. I hope it is working properly now. please check

Thank you and regards

Hello William,

It may need some customization of the code. You may need keep a customization request

Thank you and regards

Hello Juan Gordo,

Does the Test Pay is working fine from your side? and Paypal not working, if Paypal not working properly, can you please check the Paypal credentials, please. please let me know

Thank you and regards

Hello ian-ct,

I have checked that, you are using the old version of WPDM. Can you please update it to the latest version and also found that the appearance of the default page template is not as usual on your site. Have you modified the page template files from your side? please let me know

Thank you and regards

Hi Alessandro,

Can you please elaborate more on this issue? If I can help you. However, I think your main topic issue may get the resolution. please let me know, if you have any other queries

Thank you and regards

Hello Joel,

Hope you are well. And sorry for the inconvenience. I have found the issue, soon you shall be updated

Thank you and regards

• This reply was modified 4 years, 7 months ago by Nayeem Riddhi.

Hello Tamra,

Hope you are well. Yes, it is possible to customize the frontend uploader appearance. you can browse the file/folders from wp-content\plugins\download-manager\src\AuthorDashboard\views\author-dashboard this directory and adjust it according to your requirements. If some sections get narrow or not fully viewable, you can adjust your theme style/scripts or WPDM style/scripts too from Downloads> Settings > User Interface.

And after changing any file code, you can follow this doc for making a backup that files for the next update,

Template Files

Thank you and regards

Hello Rob,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards