Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 9,776 through 9,800 (of 19,536 total)
in reply to: My whole website has broken due to plugin issue #156737

Nayeem Riddhi
Moderator

Hi @csciences

Hope you are well. and sorry for the inconvenience. I have checked that for Gutenberg Blocks add-on, WPDM – Gutenberg Blocks the Fatal error error is coming. I have also checked you have used Elementor for building the page. Can you elaborate on the issue, which block you are using on that page. It will be easy then find out the cause. hearing back from you

Thank you and regards


Nayeem Riddhi
Moderator

Hi @payne,

Hope you are well. And sorry for the inconvenience. The issue regarding updating any settings, text, excerpt, etc of the packages can be happened due to conflict among your plugins/theme. Can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. And for the black in the image background issue, Can you please give your temporary wp-admin login details in a private reply for checking/adjusting the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @recyclart,

Hope you are well. And sorry for the inconvenience. Are you using Beaver Builder in package creation/editing. please elaborate on this issue. and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. We shall try to assist you to solve the issue

Thank you and regards

in reply to: Problem updating to the latest version. #156675

Nayeem Riddhi
Moderator

Hi @mikemuller,

Hope you are well. please collect your latest copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. And for the license key, you can check this doc, https://www.wpdownloadmanager.com/doc/settings/license/. And our latest version is on Download Manager ► Version 6.0.2. please check those, I hope it may help you

Thank you and regards


Nayeem Riddhi
Moderator

Hello @kristi-slette,

Hope you are well. I have checked that you have marked the problem as resolved. Has the problem been resolved on your side? please let me know

Thank you and regards

in reply to: Accordion Add On Will Not Expand with Latest Update #156667

Nayeem Riddhi
Moderator

Hello@ktech,

Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you


Nayeem Riddhi
Moderator

Hello @bpw1133,

Hope you are well. And sorry for the inconvenience. We have released an updated version of the main plugin and add-ons. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. If this doesn’t help you in resolving the issue, please share your issue-related page/package URL, and please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @tony-cmm,

Hope you are well. and welcome to our forum. You can search our forum from this page, https://www.wpdownloadmanager.com/support. And are you using this add-on, https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. please elaborate on your issue. For elaborating issue, you can share the related URL or screenshots too

Thank you and regards

in reply to: Language partly broken after update 5.4.1 #156634

Nayeem Riddhi
Moderator

Hello @bebold,

Hope you are well and Sorry for your inconvenience. Checking your issue soon

Thank you and regards


Nayeem Riddhi
Moderator

Hello @sadorno,

Hope you are well. And sorry for the inconvenience. Have you collect the correct license from here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, please check carefully. And you can also check this doc for the license key too, https://www.wpdownloadmanager.com/doc/settings/license/. If you purchased a single installation license you can use only in a single domain

And we have released an updated version. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you.

Thank you and regards

in reply to: Critical Error in my WordPress website #156625

Nayeem Riddhi
Moderator

Hello @piano-social,

Hope you are well. And sorry for the inconvenience. we have released an updated version. I have checked that your WPDM – PDF Viewer add-on is on older version. please update it to the latest version. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. please let me know then

Thank you and regards

in reply to: PNG-Thumbnails with strange transparency Pixels #156623

Nayeem Riddhi
Moderator

Hi @odessu,

Can you please explain the transparency Pixels/Errors of your images. I have checked that most of the appearance of the images is okay. Hearing back from you

Thank you

in reply to: PNG-Thumbnails with strange transparency Pixels #156620

Nayeem Riddhi
Moderator

Hello @odessu,

Hope you are well and Sorry for the inconvenience. Checking your issue.

Thank you and regards

in reply to: My whole website has broken due to plugin issue #156618

Nayeem Riddhi
Moderator

Hi @csciences,

Hope you are well and Sorry for the inconvenience. Can please share your site URL too, and we have released an updated version. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. if this doesn’t work, please let me know, I shall assist you to solve the problem

Thank you and regards


Nayeem Riddhi
Moderator

Hello @clopified,

Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hi @sariguads21,

Hope you are well. Please check now, WPDM Elementor add-on has been released an update, https://wordpress.org/plugins/wpdm-elementor/
please update your copy. Please let me know if it fixes your problem

Thank you and regards


Nayeem Riddhi
Moderator

Hi @kathrynbluelobster-co-uk,

Hope you are well. and sorry for some late. I have tried importing CSV file from my testing site. I have checked that, it is giving `403 Forbidden warning here,

https://wpdmpro.w3eden.com/download/recommendations-for-rtqc-procedures/

It can be caused for conflict between other plugins, you can also deactivate or activate other plugins for checking,

The two most likely causes of the 403 Forbidden Error on WordPress are:

Corrupt .htaccess file
Incorrect file permissions
It’s also possible that you’re seeing the error because of an issue with a plugin that you’re using at your site. In this article, we’ll show you how to troubleshoot all of these potential issues.

403 Forbidden Error Variations
Like many other HTTP status codes, there are a lot of different variations for how this error code presents itself.

Here are some common variations that you might come across:

“Forbidden – You don’t have permission to access / on this server”
“403 – Forbidden: Access is denied”
“Error 403 – Forbidden”
“403 – Forbidden Error – You are not allowed to access this address”
“403 Forbidden – nginx”
“HTTP Error 403 – Forbidden – You do not have permission to access the document or program you requested”
“403 Forbidden – Access to this resource on the server is denied”
“403. That’s an error. Your client does not have permission to get URL / from this server”
“You are not authorized to view this page”
“It appears you don’t have permission to access this page.”
If you’re on an Nginx server, it will look like this below. Basically, if you see any mention of “forbidden” or “not allowed to access”, you’re probably dealing with a 403 Forbidden error.

For more details you can check this article too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

please check those issues, or you may contact with hosting service provider for the resolution if those don’t help you. please let me know and if you have any further queries

thank you and regards

in reply to: 6.0 shortcode HIDE search input #156560

Nayeem Riddhi
Moderator

Hi @padcom,

Sorry for some late. If you are trying to hide search input from your page, for want of your admin access, for now, you can try the below code in your theme style.css

.w3eden form .card .card-body .row .col-lg-6 {
    display: none;
}

please check carefully WPDM related other shortcodes working fine or not. and please clear your site cache or press CTRL + F5 for your browser if you are using windows for watching the effect. please let me know then

thank you and regards


Nayeem Riddhi
Moderator

Hi @clopified,

Hope you are well. I have this now, please you can download it from here, https://drive.google.com/file/d/1LvLPzJ2RZ8dY1Jkbc88_z0XGbfO_tyQF/view
But we always recommend you to use the latest version

Thank you and regards


Nayeem Riddhi
Moderator

Hi @clopified,

Thank you again. In the latest version, everything is working fine. Can you please continue with the latest version? please let me know, if you have any quey

Thank you

in reply to: Problem with Advanced Custom Fields – WPDM #156550

Nayeem Riddhi
Moderator

Hi @levthn

Thank you again. For the Quick form issue with the ACF add-on. For now, you can add a label in your own site language/preferred language while creating/editing a field. I hope it will give you a better user experience

Thank You and Regards


Nayeem Riddhi
Moderator

Hello @arunveeranki,

Hope you are well. we have released the latest version. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you

Thank you and regards

in reply to: password reset is not workining #156544

Nayeem Riddhi
Moderator

Hi @promultis,

Hope you are doing well. Yes, please update your copy to the latest version for getting the latest feature. and please update your add-ons to the latest version too for working everything properly. please let me know if you have other queries

Thank you and regards


Nayeem Riddhi
Moderator

Hi @clopified,

Hope you are well. and sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @gmop-unite-com,

Hope you are well. Are you trying to show the WordPress default login form in the WPDM login form, please elaborate on it?

Thank you and regards

Viewing 25 posts - 9,776 through 9,800 (of 19,536 total)