Nayeem Riddhi

Hello @luukoutofbounds-tech,

Can you please share which page you are using the search shortcode? and if you are trying the search bar on top of the homepage, but the results are on a new page, it is required some customization, you may need to talk with our customization team. please let me know

Thank you and regards

Hello @min999,

I have checked from this URL, http://photomusic.jp/infinite/photomusic-infinite-beta/, download is working fine from my side with the lock options. I think the issue is raised from your side is your browser issue/browser extension issue. please check

Thank you and regards

Hello @recwap,

Yes, please, you can use downgrade version too from wordpress.org, if it works for you

Thank you and regards

Hello @min999,

For the #2 problem, Can you please share the related package/page URL link, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hi @min999,

I have checked your statetranslation issue. Those are coming from the JSON file that is already in string format. I hope our developer will see the issue, implement it thereby

Thank you and regards

Hello @recwap,

Yes, sorry for this. We have our own tag register now

Thank you and regards

Hello @min999,

You have Enabled the tax calculation option from Tax Calculation section from Premium Package settings so that the full details billing address is coming. I have unchecked it, now the short details are coming. please check

Thank you and regards

Hello @min999,

Please your site URL too

Thank you and regards

Hello @min999,

Hope you are well. And sorry for the inconvenience. For #1, Preventing starting download until download button press, you may comment out, line number 27-30 as I have given following code,

wp-content\plugins\download-manager\src\Package\views\lock-options\recaptcha-lock.php

 if(window.parent == undefined)
   location.href = res.downloadurl;
   else
   window.parent.location.href = res.downloadurl;

And for making a backup file, you may follow this doc,

Template Files

And for #2, Blank dropbox page, can you please elaborate more on your issue, if possible, please share the related URL link

Thank you and regards

Hello @responseess,

Hope you are well. The frontend uploader also included Package Settings and Lock Options. Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @min999,

You can add an admin user via wp-admin > Users > Add New option. For more details, you can check this article,

WordPress User Roles And How To Create Them

thank you and regards

Hello @min999,

Have you unchecked Ask for billing address on checkout page option as I image attached from Premium Package settings, please let me know

if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @recwap,

I think you have used download manager shortcodes here for listing all download files, download manager shortcodes support only download manager tags, categories, and files/packages. I hope you have understood

Thank you and regards

Hello, @yumaworks

Hope you are well. For now, for the admin panel stats section, there is no such feature available. however, you may keep a customization request from our side or make keep backup the file from your side for the next update of the plugin

Thank you and regards

Hello @min999,

Hope you are well. And sorry for the inconvenience. Can you please update your Premium Packages plugin version 5.2.2 to the latest version and it is working fine from my side. if it doesn’t work, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Yes, David, please follow this doc properly,

Template Files

Thank you and regards

Hello @luukoutofbounds-tech,

Can you please send your temporary login credentials here in a private reply for checking the issue from a close look

Thank you and regards

Hi @shukero,

Glad to hear this your problem has been resolved. Pressing the saving change button, Permalinks and rewrite rules are flushed, thus it is working

Thank you and regards

Hello @recwap,

Hope you are well. Can you please elaborate on how you are using WP tags with Download Manager? you share screenshots, related links, or a short video too for your requirements

Thank you and regards

Hello @shukero,

Can you please check through flushing the permalink settings again from wp-admin > Settings > Permalinks, Pressing Save changes button again. please let me know if it works for you

Thank you and regards

Hello @ronjabaum,

For #1, No, you can continue with the download manager free version too with default value add-on

And for #2, I am not aware of AAM Access Management Plugin, but you may try adding the following code in the wp-config.php file for the editor role,

if ( !defined( 'WPDM_ADMIN_CAP' ) ) {
    define( 'WPDM_ADMIN_CAP', 'edit_posts' );
}

if ( !defined( 'WPDM_MENU_ACCESS_CAP' ) ) {
    define( 'WPDM_MENU_ACCESS_CAP', 'edit_posts' );
} 

Thank you and regards

Hello @limon-y-kiwi,

If I get you properly if you have modified download-manager main plugin tpls folder residing files, have you check this doc too for making backup your files,

Template Files

please let me know, thus you can update your plugin properly now

Thank you and regards

Hello @shukero,

Hope you are well. And sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @ronjabaum,

Hope you are well. For #1, Yes, possible, you can set default access for the certain role by this add-on,

WPDM Default Values

And for #2, Can you please elaborate on the issue, editors to see the Package Settings box in the backend, I have checked from my testing side, editors are also able to access the package setting panel. please let me know

Thank you and regards