Nayeem Riddhi

Hi @sadorno,

Extremely sorry for your issue. Can you please adjust image width and height from here,

<img width="600" height="600" src="[preview]" class="" alt="">

I hope it will be easy for you to edit from the template. and we have template tag docs here,

https://www.wpdownloadmanager.com/doc/templates/template-tags/,

you can use your own tag according to your choice in the custom templates. and for the 404 issue, it may cause the server issue too

Thanks for your appreciation

Hello @bebold,

Can you please update your copy to the latest version. please let me know then if the translation issue get resolves from your side

Thank you and regards

Hi @ktech,

Can you please check the Avada theme style/script option too? I hope there you may get an option for the script conflict. please let me know then if it helps you

Thank you and regards

Hi @recyclart,

Can you please share the related URL and if possible give your temporary wp-admin login details in a private reply for checking the issue. We shall try to assist you to solve the issue

Thank you and regards

Hello @dixeed,

Hope you are well. Can you please elaborate on what you are trying to do and what outcome you have got? if possible Please, give your temporary wp-admin login and FTP credentials details in a private reply for checking the issue.

Thank you and regards

Hello @mikemuller,

Really sorry for your inconvenience. please mail here support@wpdownloadmanager.com highlighting your issue. I hope you should get the help

Thank you and regards

Hi @sadorno,

Hope you are well. I have adjusted your issue now. I have made a new template template_new from Templates > link-template section, then from template_new link-template, i have added this portion,

<img width="600" height="600" src="[preview]" class="" alt="">

Now packages featured image working,

WPDM TEST

please check here. I hope you will be satisfied with this solution

Thank you and regards

Hello @juan_ateb

Thanks for your appreciation. Doc is already updated, I think you have missed this step

remove all files from {active-theme}/download-manager except the ones you need to modify

from this doc,

Template Files

Thank you again

Hello @archatlweb

Extremely sorry for such kind of inconvenience you are facing. we are always here if you face any trouble with your business. we are always looking for giving you a better user experience and performance of our products. I hope regarding your issues corresponding authority should look over these. Thus, you will get more flexibility and efficiency with your work. let me know if you have more queries or help

Thank you and regards

Hello @cobo,

Glad to hear that, your problem has been resolved and a great explanation. please let me know if you need more help or you have queries further that I may help you

Thank you and regards

Hello @odessu,

Hope you are well. The thumbnail images are showing the same as your desired image from my side, please check my attached image

View post on imgur.com

are you missing the shadow,

please clarify/elaborate on it

Thank you and regards

Hi @simstim,

Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, by them downloading them from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

And for this page, https://www.isasa.org/policy-database/, I have checked that, it is working fine now, can you please elaborate which part is causing the issue

Thank you and regards