Forum Replies Created
Hello Rowan,
Hope you are well. And sorry for the inconvenience. If possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Lynn,
Hope you are well. Can you provide some screenshots indicating which portion you want to change? if possible, you can also provide give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hi SosVirus,
Hope you are well. And sorry for the inconvenience. From some research, I have found that This is not a programming problem, You have to configure more connections on the MySQL config file on the server. If you don’t have this access, ask the support to do it or change for a hosting company with more connections allowed. For more information, you can check this community thread,
Thank you and regards
Hello David,
Yes, it is in the PRO feature. please let me know, if you need more elaboration
Thank you and regards
Hello CC,
Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello CC,
Hope you are well. I think the PHP code format should be looked like this as I image attached for ACF add-onn,
please check and let me know
Thank you and regards
Hello David,
For creating a link to a download package, you can check these options too as I image attached,
please check
Thank you and regards
Hello kevin,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL, if possible, Can you please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Michael,
Hope you are well. I have found the issue. Soon you shall be updated
Thank you and regards
Hello David,
Sorry for being late in reply. For only file protection, can you please check this article,
Though, it will only work with the apache server, as the protection is handled by .htaccess rules.
please check
Thank you and regards
Hello Nadine,
I have checked that, there are also some add-ons available for the Oxygen plugin. Though Oxygen main plugin is active now, the shortcode is working properly here. please check
https://b10326u.myraidbox.de/wpdm-test/
Thank you and regards
Hello William,
please discuss your requirements here,
I hope you should get the help.
Thank you and regards
Hello Alesandro again,
I have been informed by our developer that, For now, use role=1 too with the shortcode to count the roles. I hope it should work fine from your side too. please check
Thank you and regards
Hello Alesandro,
Sorry for the inconvenience. I have found the issue. I have again informed the issue to our team. Hope that soon there will be an update.
Thank you and regards
Hello jean-louis,
I think within your theme there may be a script that is conflicting with the package settings tab. so it was not working properly
Thank you and Happy New Year Too
Hello Neil Silver,
Hope you are well. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Nadine,
I think there may be a conflict within your plugins or theme for ajax loading. Can you please enable/disable other plugins for checking and also can switch themes for checking. please let me know then
Thank you and regards
Hello carin otten,
Hope you are well. Yes, You can move Free to the PRO version. And you will not lost your previous packages. I hope you have understood.
Thank you and regards
Hello Nadine,
Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Nadine,
Hope you are well. The shortcode is working properly from my side. I think you should put link-template-default in the template parameter like template="link-template-default". please check and let me know then
Thank you and regards
Hello jean-louis,
Have you followed the above confliction checking procedure? please check and let me know. I hope there should be a conflict somewhere. It is working properly from my side.
Thank you and regards
Hello Zahid,
Does the conflict occur with our this plugin? https://www.wpdownloadmanager.com/download/wpdm-the-movie-database/, please let me know
Thank you and regards
Hello jean-louis,
Hope you are well. I think there may have a conflict somewhere. Can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then
Thank you and regards
Hello David,
I want to clarify your claim point no: 2,
Use the package download link e.g. <website>/download/<package_title>/?wpdmdl=<package_id>. Secure but if user not already logged in, results in permission-denied.txt
please check from the logout browser or incognito mode browser, you shall find the login option as I image attached,
and please also use the Email Lock option, thus all features will work properly. please check and let me know
Thank you and regards
Hello Zahid,
Hope you are well. And sorry for the inconvenience. Can you please check your PHP log error info regarding the issue? you can also enable/disable other plugins for checking and also can switch themes for checking. please let me know then
Thank you and regards