Forum Replies Created
Hello kevin,
The credentials are not working. please check
Thank you and regards
Hello lisaac,
Hope you are well. Please share your site login URL too
Thank you and regards
Hello Guy Moxey,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL and if possible can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello William,
Hope you are well. You can keep a Private Download Link Expiration Period from Downloads > Settings > Basic > File Download section for form-loacked packages as I image attached,
please check and let me know
Thank you and regards
Hello Saurav,
Hope you are well. Yes, it is possible. It is possible in the WPDM PRO version, you can check this doc please
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/
please check.
Thank you and regards
Hello zweigelb,
Hope you are well. Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Mukesh,
I have informed about the issue to our developer. I hope soon it will be updated
Thank you and regards
Hello Greg,
Glad to hear this your problem has been resolved
Thank you and regards
For Now, The feature is built for When the form lock is enabled for one package, you may keep a custom feature request here,
with you your requirements
Thank you and regards
Hello CIALGAR,
Hope you are well. And sorry for the inconvenience. Can you please make sure all your WPDM add-ons and WPDM main plugin are on the latest version? please check and also check the error logs again then. And please let me know
Thank you and regards
Hello Rowan,
Now the message is showing like the image attached,
And, yes, it will only show the form once per session per package, if you check the option ‘When someone tries to download: Show form once in a session’ in the settings
Thank you and regards
You are welcome
Thank you and regards
Yes, it is working fine from my side, please check my attached image,
Thank you and regards
Hello Rowan,
If you are using any Cache plugin, can you please clear your site cache, please? I hope it should work then. please check
Thank you and regards
Hello Simon,
Hope you are well. And sorry for the inconvenience. The Facebook Social Lock is working fine from my side. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tracy,
Hope you are well. And sorry for the inconvenience. Can you please give instances of the issues with some screenshots for clearing more on the issues? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello David,
I have talked regarding this with our team developer. He said it is required some code customization, please knock here with your requirements
Thank you and regards
Hello Cheryl,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Rowan,
The message seems to differ from my side
please check my attached image
Thank you and regards
Hello Rowan,
Can you please tell which package and feature you are talking about? if possible, you can also share screenshots
Thank you and regards
Hello Chris,
I have updated the WPDM version to the latest version for checking and resolving the issue.
But now in the console, this error is appearing as I image attached. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then
Thank you and regards
Hello Chris,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Rowan,
I have found your image issue. It was because, from your customizer editing panel, a small CSS was restricting for showing thumbnail images. Now everything is working properly, please check
Thank you and regards
Hello David,
Email Download link feature is look like this as I image attached,
Thank you and regards
Hello Rowan,
[download_link_extended] template tag is working fine now. The problems were in WPForms settings, Firstly, Confirmation Type was redirecting to a page, so the download option was not coming properly. I have set it now as the image attached,
Second one was Captcha verification, maybe properly was not set, so it causes some proplem,
Please check now, download is working properly
https://juwo-smartwall.co.uk/download/juwo-evolved-smartwall-thermoplan-clayblock-system-rx-series
Thank you and regards