Forum Replies Created
Hello Jean,
Can you please provide your Email address? I was asked by our team developer for collecting it from you for taking the necessary steps. Hearing back from you
Thank you and regards
Hello acason,
Hope you are well. And sorry for the inconvenience. I have found the issue. Soon you shall be updated
Thank you and regards
Hello Robert,
If you have already purchased the add-on, you should find it from here,
please check
Thank you
Yes, please update the archive-page add-on and please collect the latest version from here,
Thank you and regards
Hello Jean,
Hope you are well. And sorry for the inconvenience. I have found the issue. Soon you shall be updated
Thank you and regards
Hello CC,
Hope you are well. And sorry for the inconvenience. I have found the issue. Soon you shall be updated
Thank you and regards
Hello empressia-co,
Hope you are well. Has the problem been resolved on your side? please let me know
Thank you and regards
Hello kevin,
I have adjusted this page display issue,
http://goldmics.com/buy-credits/
you also want to display the name, category, thumb, tags, cart button, add to package lists, free download button, possibly within the player, can you please tell which player you’re talking about, probably, you can share the related pages URL or screenshots too for adjusting those for you. And for the file cart issue, can you please tell me which position you want to fit it, please elaborate your requirements with points out with sharing related URLs. Hearing back from you.
THank you and regards
Hello Juan Gordo,
Happy New Year you too. I have checked that, recently there is an update released near, Jan 2, 2022.
Have you checked the latest version too? please let me know
Thank you and regards
Hello William,
For editing message, Invalid download link, it needs to edit the core file. I hope you have understood
Thank you and regards
Hello Yoann,
The issue has been fixed and updated. please check
Thank you and regards
Hello Robert,
The issue has been fixed and updated. please check
Thank you and regards
Hello David,
Sorry for the inconvenience. Can you please again give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Nicolas,
Hope you are well. Welcome to our forum. For installing the WPDM PRO version, you can check this doc,
https://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/
And For query #2, updating to pro, you don’t need to set up all your downloads again, Free and PRO download packages will remain the same. I hope you have understood.
Thank you and regards
Hi Patricia,
Hope you are well. When you are creating a package, don’t protect the media file from using the media file protection option, use package access control. The Media file protection option is for the cases when users are sharing media files directly without creating packages. I hope you have understood
Thank you and regards
Hello John Bruce,
Glad to hear that, your problem has been resolved
Thank you and regards
Hello John,
Hope you are well. And sorry for the inconvenience. I have found the order_by issue, soon you shall be updated
And for responsive design issue, I have checked here, it is working properly here,
https://responsivedesignchecker.com/checker.php?url=https%3A%2F%2Fwpdmpro.w3eden.com%2Fwpdm-tag%2F&width=768&height=1024
please check and let me know
Thank you and regards
Hello Yoann,
I have found the issues. Soon you shall be updated
Thank you and regards
Hello Robert,
I have found the issue. Soon you shall be updated
Thank you and regards
Hello Yoann,
Hope you are well. And sorry for the inconvenience. I have found your first issue. Can you please elaborate more on your second issue? if possible, please share the related URL and you can also share some screenshots. please let me know then.
Thank you and regards
Hello Robert,
Ok, Share the related URL and please give your temporary wp-admin login details here in a private reply for checking the issue?
Thank you and regards
Hello Robert,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ali,
Hope you are well. And sorry for the inconvenience. Have you put the Redirect URL in the redirect parameter?
the format should be URL for this parameter, redirect="Redirect URL". please share the related URL, and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello Tracy,
Can you please share your site login URL too 🙂 ?
Thank you and regards
Hello vadim,
Hope you are well. Can you please check this shortcodes doc,
https://www.wpdownloadmanager.com/doc/short-codes/
You can also check out our Digital Store compatible theme also,
please check and let me know
Thank you and regards