Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 9,576 through 9,600 (of 19,560 total)
in reply to: WPDM advanced access control : class Email not found #158599

Nayeem Riddhi
Moderator

Hi @smarx,

Thanks for your recommendation. Our developer team will look over the issue and adjusted it thereby. please let me know if you have any further query

Thank you and regards

in reply to: Download Category Pages not displaying after update #158597

Nayeem Riddhi
Moderator

Hello @tgerardot,

Hope you are well. Can you please share the related URL? if possible, please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

in reply to: Settings page empty #158596

Nayeem Riddhi
Moderator

Hello @worsin,

Hope you are well. And sorry for the inconvenience. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thank you and regards

in reply to: Ajax Error Thrown on Profile Page #158594

Nayeem Riddhi
Moderator

Hello @worsin,

Hope you are well. And sorry for the inconvenience. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thank you and regards

in reply to: WPDM advanced access control : class Email not found #158589

Nayeem Riddhi
Moderator

Hello @smarx,

Hope you are well. Sorry for some inconvenience. can you please elaborate where the problem you are facing regarding the codes, if somewhere broken/error occurs from your side? please let me know, we shall take look at this

Thanks for your appreciation

in reply to: The Stripe payment is not recurring #158572

Nayeem Riddhi
Moderator

Hello @twomuch,

Sorry for the late. I have checked that from this screenshot

Image-2021-07-26-at-7.16.20-AM

The billing Cycle Limit is 0, if you are not trying to make membership indefinite, you should set a value, please let me know if you have other queries

Thank you

in reply to: The plugin does not work after the update #158570

Nayeem Riddhi
Moderator

Hi @pisco,

Hope you are well. and sorry for the missing. and for the issue,

[Table ‘iptechno_dp.dp_ahm_user_download_counts’ doesn’t exist]
SELECT id FROM dp_icl_string_positions WHERE string_id = 11442 AND position_in_page = ‘https: //designpress.it/gaming-e-design-lincontro/’ AND kind = ’1 ′”

I have confirmed from our developer that, WPDM doesn’t have any such shortcode like this. Can you please let me know if you are using any additional element/plugin for WPDM packages. Can you enable/disable other plugins for checking please? let me know then

Thank you and regards


Nayeem Riddhi
Moderator

Hello @pierreg,

For Problem #2, I think all texts are translate ready in the datatable.php file, and please use the latest version now. I hope it will resolve your issue.

And for PDF icon is working fine from your side, please check here,

https://www.qenshrin.com/ebooks/wpdm-test

and here, https://www.qenshrin.com/ebooks/%d8%a7%d9%84%d8%a8%d8%a7%d8%a8%d8%a7-%d8%af%d9%8a%d9%88%d8%b3%d9%82%d9%88%d8%b1%d9%88%d8%b3-%d8%a7%d9%84%d8%a7%d8%b3%d9%83%d9%86%d8%af%d8%b1%d9%8a icon is not rendering properly because you have attached a link URL

I hope you have understood

Thank you and regards


Nayeem Riddhi
Moderator

Hello @sanpaolodigital,

Please check now. It is working fine now. https://www.disp.it/area-vendita/cedola-extra-cedola/ for category search bar

And For generic search bar, we have found the issue, soon you shall get an update about this

Thank you and regards

in reply to: Tags/categories not manageable #158553

Nayeem Riddhi
Moderator

Hello @asch,

Hope you are well. And sorry for the inconvenience. For the tag problem, can you please use this tag importer add-on,

https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip

please let me know if it resolves your issue. if doesn’t, please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

in reply to: Problem v6.0.4 DM with DropBox #158549

Nayeem Riddhi
Moderator

Hello @matias,

The zip will also work fine. please share your related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @seankobuk,

According to your screenshot, both packages is under the customer role, though the Test Client label is different

https://gorges.us/images/issue%202.jpg

Now, please let me know, do you want to share the only label based Username packages, though it has a basic customer role, please let me know

Thank you and regards


Nayeem Riddhi
Moderator

Hello @sanpaolodigital,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible,
please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

in reply to: Remove fields from Front End Submission form #158519

Nayeem Riddhi
Moderator

Hello @worsin,

Hope you are well. And welcome to our forum. If you are talking about frontend uploader, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ and trying to adjust/remove some portion/section

please follow this directory

wp-content\plugins\download-manager\src\AuthorDashboard

and you can adjust the sections from the views folder. and for making adjust securely you can follow this doc for making a backup in your theme,

Template Files

please let me know if you have any query

Thank you and regards


Nayeem Riddhi
Moderator

Hello @seankobuk,

Sorry for the missing. I have checked your issue. if you are using/creating the same role under members, they will show both in the same role. Have you made Test Client under customer role, please let me know. I hope I can help you

Thank you and regards

in reply to: Sort order of files in package #158511

Nayeem Riddhi
Moderator

Hello @stefanietrackerdesigns-com,

Sorry, I think you are not getting me. please keep the name as the file name. The frontend rendering file names are in sort order. If you keep the file name and backend name the same, I hope it will fulfill your frontend requirements. and I am checking your other topic issue. please let me know if you have more queries

Thank you and regards

in reply to: Accordion Stopped Working #158507

Nayeem Riddhi
Moderator

Hello @ianchestnut,

Sorry for the inconvenience. Can you please contact Avada Theme Support too, please let me know then and please let me know if you have other queries related WPDM

Thank you and best regards

in reply to: Advanced Search Filter Question (Directory Plugin) #158505

Nayeem Riddhi
Moderator

Hi @pt-wp,

Hope you are well. I think for this shortcode,

[wpdm_archive_filter items_per_page="12" template="search_results_new" cols=2] counting packages for categories is a feature request, you may keep a feature request otherwise, you may use these shortcode,

[wpdm_categories subcat="1" showcount="0" cols=3]

[wpdm_tags btnstyle="link" icon="tag" showcount=1 cols=3]

here you will find a parameter called showcount

please let me know if you have other queries

Thank you

in reply to: Advanced Search Filter Question (Directory Plugin) #158480

Nayeem Riddhi
Moderator

Hello @pt-wp,

Hope you are well. and welcome to our forum. I think you have described elaborately the requirement, can you please also share the related URL and some screenshots that may point out the requirement clearly. Hope that, we can help you

Thank you and regards


Nayeem Riddhi
Moderator

Hello @zerodoc,

Sorry for the inconvenience. we have found the issue. we are going to update it in the next update

Thank you and regards

in reply to: Problem v6.0.4 DM with DropBox #158471

Nayeem Riddhi
Moderator

Hello @matias,

I have checked that, with dropbox files the packages are not publishing. can you please check all WPDM related add-on are up-to-date or not? and can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then. I hope those may help you

thanks and regards

in reply to: URGENT – Files with same names just overwriting #158465

Nayeem Riddhi
Moderator

Hi @stefanietrackerdesigns-com,

Renaming New File is working fine from my side, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you


Nayeem Riddhi
Moderator

Hello @zerodoc,

Hope you are well. And extremely sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you


Nayeem Riddhi
Moderator

Hello @sanka33,

Hope you are well. Another way you can copy file download URL option from as I image attached

Image 2021-07-28 at 12.11.59 PM

and if you restrict any package with a certain role, that role will only be able to access it for download package. please let me know, if I can help you somehow, otherwise, please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

in reply to: How to add the same file into more than 1 package #158456

Nayeem Riddhi
Moderator

Hello @bobfix,

Hope you are well. Can you please, give your temporary wp-admin login details in a private reply for checking the issue. and I can’t able to access your provided screenshot, please check my attached image

Image 2021-07-28 at 11.42.34 AM

Thank you and regards

Viewing 25 posts - 9,576 through 9,600 (of 19,560 total)