Forum Replies Created
Hello Michael,
Hope you are well. Can you please elaborate more on your issue? please share the related URLs or you can also share the screenshots. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello CC,
For #1, For editing publish date you shall get the option as I image attached when you will use Download Period Add-on
For #2, I hope the option will be reviewed by our developers
For #3, The feature is working fine from our side. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
For #4, Yes, I have checked that issue from my side too
For #6, I think this option is available in All Items section from frontend packages
please check
Thank you and regards
Hello Anjum,
I have found the issue. It was because of conflicting Chunk Upload setting from Basic Settings. I will inform the issue to our developers. After unchecking the Chunk Upload option renaming is working now. please check
Thank you and regards
Hello Sten,
Please let me know if the above URL appearance fulfills your requirements. I shall provide the code for you.
Thank you and regards
Hello Donnard,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sarah,
Hope you are well. The contents from the download files will show via the the_content() functions through your theme single.php file. If you want to customize the appearance of your single.php file for WPDM files/packages, you can use single-wpdmpro.php file creating from your theme and adjust it as your requirements. please let me know if you have more query
Thank you and regards
Hello victor,
.docx is working fine from my side, please check the URL below,
https://wpdmpro.w3eden.com/download/docx-file-check/
And for multiple .doc files, do you want slide slow, please elaborate on it
Thank you and regards
Hello kevin,
Sorry for some late. I shall try to check your issue tomorrow
Thank you and regards
Hello Michael,
If the interface from Users section is normal, please press Reset Limit For Everyone from Basic settings and save settings again from Download Manager. I hope thus the Users download Limit will also be reset as Basic Setting of Download Manager. please check
Thank you and regards
Hello Anjum,
Renaming file is working fine from my side. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sean Thornton,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sean Thornton,
Hope you are well. Can you please share the related URL, which package title link you want to disable, it will be better if you share the related URL for getting the proper resolution
Thank you and regards
Hello blaksheepdedesign,
Hope you are well. Can you please check this setting from Basic > Access Settings as I image attached,
Please let me know if it helps you
Thank you and regards
Hello victor,
Please check .doc or .docx (Microsoft Word files) files too. I hope they will also work fine from your side too
Thank you and regards
Hello Anjum,
Hope you are well. Have you checked this option from basic settings as I image attached? please let me know,
Thank you and regards
Hello Teguh,
Sorry for the inconvenience. Our mail id is support@wpdownloadmanager.com. please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello Teguh,
Hope you are well. Can you please elaborate more on your query, Are you facing the problem of attaching files, if possible, please share the related the URL and please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello Pratibha,
Hope you are well. And welcome to our forum. Can you please check our docs here,
https://www.wpdownloadmanager.com/docs/
please let us know if you need more clarification
Thank you and regards
Hello Pierre,
I have replied about the issue above. I have forwarded the issue to our team developers. Hope that soon there will be an update available
Thank you and regards
Hello CC,
Hope you are well. For #1, Scheduling date for packages, you can check this add-on,
For #2, Yes, it is possible, it needs to edit the related files
For #3, Can you please share the related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue
For #4, please share the related URL for checking
For #5, Please share the related URL, and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards
Hello Sten,
Hope you are well. Do you want to activate the download link to an image as I share the link here?
https://wpdmpro.w3eden.com/big-image-download/
please check and let me know
Thank you and regards
Hello victor,
Hope you are well. For a simple Doc preview of files, you may use the [doc_preview] template tag in your custom template. Or you can also use prebuilt page template Single Column with Doc Preview from the Downloads > Templates section. please check
Thank you and regards
Hello Emily,
I have found the issue. Soon you shall be updated
Thank you and regards
Hello Timo,
Can you please check, is it a link-template issue or not. I am afraid again if the design again breaks, because I am not very much familiar with your page builder.
Thank you and regards
Hello Patricia,
Permission denied messages generally appear when role base restriction is applied for a certain file or packages. But if you can share the related link it would be better to investigate. However, you can also share some screenshots related to the issue
Thank you and regards