Nayeem Riddhi

Hello David,

Sorry for being late. I hope, tomorrow I shall give a solution for you

Thank you and regards

Hello David,

If you want to work with package shortcode, you can make a workaround with link-template, you can make link-template with the below code for download,

<a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a>

Thus it will work for restricted role subscriber only, please let me know if it helps you

Thank you and regards

Hello David,

Hope you are well. I think method #2 will work fine for Link To A Download Securely. If you restrict certain packages with the Allow Access option for subscriber role, without this role other users will get this message as I image attached

please check and let me know

Thank you and regards

Hello Alesandro,

Hope you are well. Have you updated Advanced Access Control add-on to the latest version? I have confirmed from our developer that wpdm_my_downloads should be fully functional now. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Lethal,

I think you should keep the dir for link-templates like this,

wp-content/themes/oceanwp-child/download-manager/link-templates/your-link-template.php

And For #5, you may uncheck the Enable email verification on signup from Frontend Access Settings, please check and let me know

Thank you and regards

Hello Jorge,

I think it is conflicting with a script within your theme. It has to check one by one script for the theme. I think it will be better if you contact the theme developer too for the issue. I hope then you should get the proper solution for the issue. please let me know then

Thank you and regards

Hello Kyle,

Hope you are well. And sorry for the inconvenience. I have found the issue. Soon you shall be updated

Thank you and regards

Hello Luis,

Hope you are well. When the user is not allowed to download – “Hide Everything” specifies the package data information. Thus package data all information will be hidden for particular roles or users. I hope you have understood

Thank you and regards

Hello Luis,

Hope you are well. Have you checked Allow Access Option from Package Settings, for details you can check this doc,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

please let me know if you need more help

Thank you and regards

Hello Lethal,

For #3, Yes, It is also possible in the manual method, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for backup of your files.

For opening in new windows, please add this code replacing [download_link] in page/link templates PHP file as i described below,

<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>

Thus, you will be able

And For #5,

You can disable it from WP-Admin > Settings > Membership > Anyone can register, unchecking the option. I hope it may help you

Thank you and regards

Hello Jorge,

I have tested the issue on our testing site. The issue on page scrolling is working fine from my side. I think there may have a conflict within your installed plugin/active theme. Can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thank you and regards

You are welcome

Thank you

I hope this link can help you for purchasing as I image attached,

Otherwise, please talk with live chat. I hope you should get the help

Thank you and regards

• This reply was modified 4 years, 3 months ago by Nayeem Riddhi.

Hello Webmaster,

I have checked that, while importing CSV file this error appears in the browser console,

I have these informations for this error,

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins or renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

please check and let me know.

Thank you and regards

Hello Courtney,

The link should work fine here now for downloading WPDM PRO,

Pricing

please check

Thank you and regards

Hello Courtney,

I have checked that, you are still using WPDM free version. please switch to the PRO version. Thus, you will get the Email Lock option for downloading files

Thank you and regards

Hello Axel,

The shortcode is working fine here too after switching the language,

https://dev.bluepos.de/wpdm-test/

Can you please elaborate on it?

Thank you and regards

Hello Courtney,

Hope you are well. And sorry for the inconvenience. Can you please share the related package URLs? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Axel,

Your shortcode is working fine here,

https://dev.bluepos.de/wpdm-test/

I think category software-en is causing the issue. The en portion is not available in the Download > Categories section

please check

Thank you and regards

Hello Axel,

Your credentials are not working. Can you please check it again?

Thank you and regards

Hello EventGuyZ,

Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Jorge,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Antony,

I think it will be better if you use the blank input field with Facebook page URL. I hope it will work fine then properly

Thank you and regards

Hello Axel,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Antony,

Yes, It can be preset or you can bulk apply to all packages with this add-on,

WPDM Default Values

I hope it may help you

Thank you and reagrds