Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 9,426 through 9,450 (of 19,578 total)

Nayeem Riddhi
Moderator

Hello @q3dmis,

I have not the earlier old version now. But, running the WPDM version with the latest chrome you to need update your copy to the latest WPDM version. please update your copy to the latest version for getting the latest feature and performance

Thank you and regards


Nayeem Riddhi
Moderator

Hello @q3dmis,

Sorry for the inconvenience. please update your copy to the latest version.

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the license key.

I hope it will resolve your problem

Thank you and regards


Nayeem Riddhi
Moderator

Hello @aloette1978,

Sorry for the inconvenience. I have checked that download packages are working fine normally. you can also browse and edit them. I think the issue is related to your theme or used carousel. can you please contact theme/the product support too? I hope you should get the help

Thank you and regards

in reply to: Automatic file size label from DropBox is not show up #159978

Nayeem Riddhi
Moderator

Hello @matias,

Sorry for some inconvenience. For the remote cloud storage files, for now, you have to add manually the file size. please let me know if you have other queries

Thank you and regards


Nayeem Riddhi
Moderator

Hello @aloette1978,

If you are trying to add the custom field to the registration form, you can use this add-on,

Advanced Custom Fields

and for this sentence, <p>Don’t Have an Account? Register today</p> are you facing a problem with language? please let me know

Thank you and regards


Nayeem Riddhi
Moderator

Hello @aloette1978,

Glad to hear this, your problem has been resolved

Thank you and regards

in reply to: Trouble with Allow Access by Document #159964

Nayeem Riddhi
Moderator

Hello @kinziegreen,

Hope you are well. package settings with category access role with wpdm_tree are working fine from my side. Can you please elaborate on which category and package you are facing the issue with? please let me know then

Thank you and regards


Nayeem Riddhi
Moderator

Hello @aloette1978,

Hope you are well. which WPDM version you are using now? The latest version modal is working fine. please check now

Thank you and regards

in reply to: Categories order #159952

Nayeem Riddhi
Moderator

Hello @joss,

Glad to hear this your problem has been resolved

Thank you and regards

in reply to: Inclusive Categories on Package Block only shows one #159951

Nayeem Riddhi
Moderator

Hello @tgerardot,

We shall look over this and try to make an update.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @aloette1978,

Hope you are well. sorry for the inconvenience. can you please clear your site cache please, I think it is related cache issue, please check my attached video, it is working fine from my side

please check

Thank you and regards

in reply to: Impossible unselect file in dropbox file list #159938

Nayeem Riddhi
Moderator

Hello @matias,

Hope you are well. For now, please continue with the select feature, you may close the interface and again select your required file. Thus you may be able to publish your packages. However, we shall also look over this and update it. let me know if you have other queries

Thank you and regards

in reply to: Automatic file size label from DropBox is not show up #159929

Nayeem Riddhi
Moderator

Hello @matias,

Hope you are well. And sorry for the inconvenience. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello @q3dmis,

Hope you are well. And sorry for the inconvenience. can you please share the related URL, please? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

in reply to: Download button not starting the download #159878

Nayeem Riddhi
Moderator

Hello @vg,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

in reply to: Modal Login Hangs #159876

Nayeem Riddhi
Moderator

Hello @otrok,

Hope you are well. Sorry for the inconvenience. Can you please enable/disable style/script from Downloads > Settings > User interface? please try also enable/disabling other plugins for checking, you may also switch theme to another for checking, please let me know then

thank you and regards


Nayeem Riddhi
Moderator

Hello @cococeramica,

Hope you are well. please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

in reply to: Inclusive Categories on Package Block only shows one #159873

Nayeem Riddhi
Moderator

Hello @tgerardot,

I have brought an update for you, please update your shortcode,

[wpdm_packages categories="204,237" cols=1 cat_field='term_id']

you need to use term id instead of term slug for now, also use cat_field='term_id' parameter,

thus it is working fine here,

http://masterspasmedia.com/all-brochures-feature-sheets/

please check

Thank you and regards

in reply to: Inclusive Categories on Package Block only shows one #159865

Nayeem Riddhi
Moderator

Hello @tgerardot,

We have found the issue. soon you shall be updated

Thank you and regards

in reply to: Trouble with Allow Access by Document #159857

Nayeem Riddhi
Moderator

Hello @kinziegreen,

Hope you are well. Can you please elaborate on the issue of this page please

Provider & Staff Information

I have checked that, you are using the wpdm_tree shortcode here. you may also make a screen video too regarding the issue, please let me know then

Thank you and regards

in reply to: Categories order #159856

Nayeem Riddhi
Moderator

Hello @joss,

Hope you are well. I don’t have such a solution for now. But you may search the WordPress plugin directory too. please let me know if you have other queries

Thank you and regards

in reply to: Default image size – Link templates #159855

Nayeem Riddhi
Moderator

Hello, @firetvsticks,

Hope you are well. please share your live URL for adjusting that with some code

Thank you and regards

in reply to: Inclusive Categories on Package Block only shows one #159828

Nayeem Riddhi
Moderator

Hello @tgerardot,

Sorry for the delay. checking your issue soon

Thank you and regards

in reply to: Reduce Pagination Numbers #159827

Nayeem Riddhi
Moderator

Hello @sethu,

I have checked that, the topic is marked as resolved. please let me know if the problem is resolved on your side?

Thank you and regards

Viewing 25 posts - 9,426 through 9,450 (of 19,578 total)