please open a separate ticket for your issue and the mail issupport@wpdownloadmanager.com
. it is our formal address mail. you may use it and can give the credentials only.
Thank you and regards
Hello @shajela,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @slimmedia,
Hope you are well. And sorry for the inconvenience. can you please open a separate ticket for your issue, please? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @teuniz,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hi @thehaiccna,
Can you please reactivate your login credentials again for checking the issue again?
Thank you and regards
Hello @xavierl,
For this add-on,
you can add include_children = 1
for ceratin shortcodes, please check, if it fulfills your requirements, please let me know then
Thank you and regards
Hello @thehaiccna,
Hope you are well. checking your issue soon, if I missed please knock here me as soon as possible
Thank you and regards
Hello @xavierl,
Yes, we are trying our best to give you a better and user-friendly better user experience.
Thank you and regards
Hello @welswebmaster,
Hope you are well. can you please adjust the parameter byorderby="name"
,
according to the WP doc,
‘name‘ – Order by post name (post slug).
please try and let me know if it works for you
Thank you and regards
Hello @sandor-nemethgmail-com,
Can you please open a separate ticket for your issue, please? we shall try to assist you
Thank you and regards
Hello @aloette1978,
Has the problem been resolved on your side? please let me know
Thank you and regards
Hello @lightwavin,
Sorry for the inconvenience. I have again referred to your issue. soon you shall be updated
Thank you and regards
Hello @xavierl,
Has the problem been resolved on your side? please check the all listed shortcodes here,
And for directory add-on, you can also explore the directory add-on shortcodes here,
please let me know if this helps you. you can also elaborate more on your issue
Thank you and regards
Hello @bendur,
Hope you are well. Has the problem been resolved on your side? please let me know, are you talking about this option as I image attached?
please let me know
Thank you and regards
Hello @thehaiccna,
Hope you are well. Has the problem been resolved on your side? I think it may have a conflict with your plugin. please let me know
Thank you and regards
Hello @baileydigital-com,
Hope you are well. With Spa Account it is working fine from my side. please check my attached video,
https://drive.google.com/file/d/1wtpAUZUEQDyYKj7mT9cmw66LKgIrg7M8/view
Can you please elaborate more? does it related to pages too?
Thank you and regards
Hello @sanka33,
Can you please elaborate on your issue regarding the add-on? please let me know, which feature is not working properly. we shall try to help you with the issue
Thank you and regards
Hello @diadoraz10,
Sorry for the inconvenience. Can you please open a separate topic for your issue, please? we shall try to help you regarding the issue
Thank you and regards
Hello @okko-comunicazione,
Hope you are well. For now, the feature is available for hit Enter button only. Our developer will look over this and shall try to give a more extended feature
Thank you and regards
Hello @tomashrach,
Hope you are well. I think it is your duplicate topic. Yes, it is possible. please check the option from `Downloads > Settings > Access Settings >
When the user is not allowed to download:`
I hope it may help you. please let me know then
Thank you and regards
Hello @teuniz,
Hope you are well. And sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello @welswebmaster,
Hope you are well. please check the template tag [audio_player]
. It will help you with audio file types, you can customize/create a new template for your packages. please check the doc here too, https://www.wpdownloadmanager.com/doc/templates/template-tags/. you shall find the other template tags too. please let me know if it helps you
Thank you and regards
Hello @tomashrach,
Hope you are well. Yes, it is possible. please check the option from `Downloads > Settings > Access Settings >
When the user is not allowed to download:`
I hope it may help you. please let me know then
Thank you and regards