Home / Page 372

Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 9,276 through 9,300 (of 19,584 total)
1 2 3 … 371 372 373 … 782 783 784
Sep 9, 2021 at 9:31 am in reply to: non-permitted user accessing downloads #161250

Nayeem Riddhi
Moderator

Hello, @nydunes

Hope you are well. I have checked that, the package is working properly. You have to give proper access role from package settings > allow access. and I have checked that, Download Availability Period is working fine as usual from your side.

https://txcorp.com/download/kanno_rsim3-0-1/

For restricting certain packages with the role, there are also many shortcodes, please check the docs from here, https://www.wpdownloadmanager.com/doc/short-codes/

Please elaborate more on your query, if I can help you

Thank you and regards

Sep 9, 2021 at 7:18 am in reply to: I am facing big trouble with Download manager plugin. #161247

Nayeem Riddhi
Moderator
This reply has been marked as private.
Sep 9, 2021 at 7:12 am in reply to: Membership/Role Change email #161246

Nayeem Riddhi
Moderator

Hello @aloette1978,

Hope you are well. sorry for the inconvenience. we have found the issue. soon you shall be updated

Thank you and regards

Sep 9, 2021 at 5:59 am in reply to: Pages are no longer protected #161238

Nayeem Riddhi
Moderator

Hello @baileydigital-com,

I have checked your video. you need to subscribe for the role for accessing page contents, though you have already logged in, you have to subscribe to the plan too. Thus it will work fine. Moreover, I have adjusted settings from your Membership > Settings. thus it is working now. please check and let me know if you have other queries.

Thank you and regards

Sep 8, 2021 at 3:42 pm in reply to: Tag archives aren’t showing up #161218

Nayeem Riddhi
Moderator

Hello @aloette1978,

Tomorrow I shall try to adjust the tag template page and also looking in detail for the search functionality issue

Thank you and regards

Sep 8, 2021 at 3:27 pm in reply to: Pages are no longer protected #161216

Nayeem Riddhi
Moderator

Hello @baileydigital-com,

Please adjust the settings from your Membership > Settings option and please check my attached video

https://drive.google.com/file/d/1ZqbHD4QkwSFJ0qmeh3edn1QIYWxbJTRS/view

I hope it will work fine now

Thank and regards

Sep 8, 2021 at 2:16 pm in reply to: Issue with Category Restrictions #161212

Nayeem Riddhi
Moderator

Hello @designhub,

Hope you are well. I have checked now from your staging site that, category access for packages are working fine now, please check my attached video,

https://drive.google.com/file/d/1J1-2Dn78AluQ2NNyz6op3sS2MzsZVPUN/view?usp=sharing

please let me know if it working fine from your site or not. I hope I can help you

Thank you and regards

Sep 8, 2021 at 1:37 pm in reply to: I am facing big trouble with Download manager plugin. #161206

Nayeem Riddhi
Moderator

Hello @raajsajaniya,

Can you please reactivate your login credentials again for checking?

Thank you and regards

Sep 8, 2021 at 1:30 pm in reply to: WPDM No Results found message #161205

Nayeem Riddhi
Moderator

Hello @promossnc,

Hope you are well. And sorry for the inconvenience. can you please open a separate ticket for your issue?

Thank you and regards

Sep 8, 2021 at 12:03 pm in reply to: Tag archives aren’t showing up #161196

Nayeem Riddhi
Moderator

Hello @aloette1978,

Hope you are well. And sorry for the inconvenience. please check the URL, the packages are coming now for your tags archieve,

https://aloetteedusta.wpengine.com/document-tag/how-to/

I have created the taxonomy-wpdmtag.php file on your theme child folder. The file is now on basic loop. so the title is coming. please check

Thank you and regards

Sep 8, 2021 at 8:09 am in reply to: Single view broke after update to 6.0.7 #161182

Nayeem Riddhi
Moderator

Hello @teuniz,

Glad to hear this, your problem has been ok now. please let me know if you have other queries for resolving any issue

Thank you and regards

Sep 8, 2021 at 5:14 am in reply to: Error File(./home/abcd/.aws/config) is not within the allowed path(s) #161172

Nayeem Riddhi
Moderator

Hello @shajela,

Hope you are well. Publishing files with amazon s3 add-on, it is working fine from my side. I have checked that there are Active (71) plugins on your side. I think there maybe have been some conflict within your plugins. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thank you and regards

Sep 8, 2021 at 4:55 am in reply to: non-permitted user accessing downloads #161171

Nayeem Riddhi
Moderator

Hello @nydunes,

Hope you are well. And sorry for the inconvenience. can you please share the related package URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sep 7, 2021 at 6:56 pm in reply to: I am facing big trouble with Download manager plugin. #161158

Nayeem Riddhi
Moderator

Hello @raajsajaniya,

please check now, if it is working fine from your side or not. I have adjusted the download endpoint as the path has been given below,

Downloads > Settings >EndPoint >Download Endpoint

please check and let me know

Thank you and regards

Sep 7, 2021 at 6:25 pm in reply to: “Mask downloading link” not working once the download is started #161156

Nayeem Riddhi
Moderator

Hi @vavw,

I have informed our developer about the download link unmask issue. soon you shall be updated

Thank you and regards

Sep 7, 2021 at 5:39 pm in reply to: “Mask downloading link” not working once the download is started #161147

Nayeem Riddhi
Moderator
This reply has been marked as private.
Sep 7, 2021 at 5:26 pm in reply to: Redirect ad access page with password #161143

Nayeem Riddhi
Moderator

Hello @marketingdecorsrl-eu,

Hope you are well. Are you using this add-on, https://www.wpdownloadmanager.com/download/wp-pro-membership/? If you are already using this, you shall get a post access control option from Membership access meta box. Thus you shall be able to restrict your pages to certain users, please check and let me know.

Thank you and regards

Sep 7, 2021 at 4:23 pm in reply to: “Mask downloading link” not working once the download is started #161139

Nayeem Riddhi
Moderator

Hi @vavw,

I have checked under the Downloads menu panel for DSF OOTW packages, there are many packages missing the attached files, so it is not working properly. After attaching files with the lazy download add-on it is working fine too. I think you may be using custom services. However, with attached files packages are download properly with the mask download option. please check and let me know

Thank you and regards

Sep 7, 2021 at 8:34 am in reply to: Package List is not Working #161103

Nayeem Riddhi
Moderator

Hello @phamhieunavi,

The updated version has been released. please collect your latest version, https://www.wpdownloadmanager.com/download/package-lists-collections/, it is working fine now

Thank you and regards

Sep 7, 2021 at 8:19 am in reply to: Advance access control translation #161101

Nayeem Riddhi
Moderator

Hello @swanzack,

Hope you are well. Are you running the latest version now? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sep 7, 2021 at 6:34 am in reply to: Download Availability Period #161093

Nayeem Riddhi
Moderator

Hello @inetwork,

Hope you are well. And sorry for the inconvenience. can you please open a separate ticket for your issue, please

Thank you and regards

Sep 7, 2021 at 6:30 am in reply to: I am facing big trouble with Download manager plugin. #161092

Nayeem Riddhi
Moderator

Hello @raajsajaniya,

Please check my attached image, for making a private reply

private-reply

Thank you

Sep 7, 2021 at 6:20 am in reply to: Package List is not Working #161091

Nayeem Riddhi
Moderator

Hello @phamhieunavi,

Hope you are well. Sorry for the inconvenience. we have found the issue. Soon you shall be updated

Thank you and regards

Sep 7, 2021 at 3:29 am in reply to: I am facing big trouble with Download manager plugin. #161082

Nayeem Riddhi
Moderator

Hello @raajsajaniya,

Hope you are well. And sorry for the inconvenience. Are you trying now to shift all download links to download manager packages, if you are trying this, please follow this doc, https://www.wpdownloadmanager.com/doc/bulk-import/. And if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sep 7, 2021 at 3:14 am in reply to: “Mask downloading link” not working once the download is started #161081

Nayeem Riddhi
Moderator

Hello @vavw,

Hope you are well. And sorry for the inconvenience. Mask Download Link is working fine from my side. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Viewing 25 posts - 9,276 through 9,300 (of 19,584 total)
1 2 3 … 371 372 373 … 782 783 784